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Hospitality

Hospitality Team

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Anne Thibault

Executive Consultant

Team:

Hospitality, Lifestyle

Live Hospitality Jobs

Call Center Supervisor

Posted about 5 hours ago

Our Client A Leading & International Tourism company is looking to identify a dedicated and supportive Call Center Supervisor to join their growing team in Hong Kong. The Role Deliver a consistent and best-in-class customer services to customers through effective management of day-to-day operations of contact centre Provide support to revenue generation programs or system enhancements initiatives Ensure smooth operation of the team and initiate improvement to enhance customer services to both internal and external customers, and identify operational issues and suggesting possible improvements. The Person Passionate about the Travel sector. Call center, customer service, or supervisory experience may be required. Proficiency with technology, especially computers, software applications, and phone systems. Exceptional verbal and written communication skills. Strong understanding of company products, policies, and services. Read More

Our Client A Leading & International Tourism company is looking to identify a dedicated and supportive Call Center Supervisor to join their growing team in Hong Kong. The Role Deliver a consistent... Read More

Job Type:

Permanent

Location:

Hong Kong

Salary:

N/A

Job Ref:

JOB_000725[681]

N/A

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Assistant Sales Manager

Posted about 5 hours ago

Our Client An international & leading Tourism company is looking to recruit their Assistant Sales Manager for their growing team in Hong Kong. The Assistant Sales Manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints. You should also be able to delegate tasks to the sales staff in the absence of the Sales Manager. The Role To be successful as an Assistant Sales Manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing Assistant Sales Manager should be able to achieve excellent customer service at all times. Responsibilities: Continually meeting or exceeding sales quotas. Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets. Monitoring the performance of the sales team. Building and maintaining good working relationship... Read More

Our Client An international & leading Tourism company is looking to recruit their Assistant Sales Manager for their growing team in Hong Kong. The Assistant Sales Manager’s responsibilities includ... Read More

Job Type:

Permanent

Location:

Hong Kong

Salary:

N/A

Job Ref:

JOB_000726[794]

N/A

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Business Development Manager (Asia Pacific)

Posted about 1 month ago

The Company Our client provides airlines, airports and travel tech companies with the technology solutions they need to seamlessly connect their inventory across other airline and travel networks, increasing passenger volumes, driving revenue growth and providing more route options for travelers. The Role Role and Responsibilities: Business Development Identify and develop both air and non-air strategic partners to be part of the alliance eco-system Develop engagement strategies with regional airline and other alliance customer base for strategic partnerships Supplier engagements to expand channels and increase re-direct traffic to the alliance’s portal Supplier engagements with non-air and ancillary suppliers, to realise cross-selling revenue opportunities for the partners Project manage to support implementation Lead and support the airlines’ efforts in converting interline partners to be an alliance membe Collaborate with global team to rea... Read More

The Company Our client provides airlines, airports and travel tech companies with the technology solutions they need to seamlessly connect their inventory across other airline and travel networks,... Read More

Job Type:

Permanent

Location:

Singapore

Salary:

N/A

Job Ref:

JOB_000721[393]

N/A

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Sales Director, Philippines (Based in Philippines)

Posted about 1 month ago

The Company Our client, a leader in Hospitality Operations Software solutions with a 5000 Hotels installed base over 32 countries track record, aims at growing its presence in Europe & further increase its penetration in Philippines International Hotel chains. Cloud Platform includes optimization & automation solutions aimed at hotel operations: Such as Guest services - Job dispatch - Housekeeping – Preventive maintenance - Concierge – Luggage... Solutions impact business transformation in hotels resulting in improved efficiency & quality of guest services, overall facilitating seamless inter-department communication allowing hotel to focus on qualitative communication to guests Leveraging new communication mobile technology, unified messaging, proven advanced robust technology Providing business intelligence & performance dashboards to hotel management. The Role Our client is looking for a high-performing Sales Director in hospitality market.... Read More

The Company Our client, a leader in Hospitality Operations Software solutions with a 5000 Hotels installed base over 32 countries track record, aims at growing its presence in Europe & further inc... Read More

Job Type:

Permanent

Location:

Manila, Philippines

Salary:

N/A

Job Ref:

JOB_000720[552]

N/A

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Sales Director, Indonesia (Based in Indonesia)

Posted about 1 month ago

The Company Our client, a leader in Hospitality Operations Software solutions with a 5000 Hotels installed base over 32 countries track record, aims at growing its presence in Europe & further increase its penetration in Indonesia International Hotel chains. Cloud Platform includes optimization & automation solutions aimed at hotel operations: Such as Guest services - Job dispatch - Housekeeping – Preventive maintenance - Concierge – Luggage... Solutions impact business transformation in hotels resulting in improved efficiency & quality of guest services, overall facilitating seamless inter-department communication allowing hotel to focus on qualitative communication to guests Leveraging new communication mobile technology, unified messaging, proven advanced robust technology Providing business intelligence & performance dashboards to hotel management. The Role Position Overview: Our client is looking for a high-performing Sales Director in ho... Read More

The Company Our client, a leader in Hospitality Operations Software solutions with a 5000 Hotels installed base over 32 countries track record, aims at growing its presence in Europe & further inc... Read More

Job Type:

Permanent

Location:

Jakarta, Indonesia

Salary:

N/A

Job Ref:

JOB_000719[224]

N/A

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General Manager

Posted 2 months ago

The Company Our client is a well established holding company based in Indonesia with a diverse range of investments in the country and is renowned for its innovation, integrity and dependability. Well steeped in luxury, our client owns and manages one of the most recognizable and fast expanding luxury brands in the region. The Role Whilst directing and leading the daily operations to also assist in the development and business components of the hotel through providing effective and relationship oriented leadership. He/She must be able to coordinate effective and efficient resource allocation through establishing a flexible workforce based on multi-skilling and multi-tasking. He/She should take time to get to know the guests and be committed to service excellence. Team play is imperative and having the time to invest in self and associate development is mandatory. Responsible for developing and implementing annual and medium term strategies, ch... Read More

The Company Our client is a well established holding company based in Indonesia with a diverse range of investments in the country and is renowned for its innovation, integrity and dependability. ... Read More

Job Type:

Permanent

Location:

Labuan Bajo

Salary:

N/A

Job Ref:

JOB_000561[235]

N/A

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Cluster Revenue Manager

Posted 2 months ago

The Company Our client is a key player in Singapore in developing unique boutique hotels in key locations, focusing on delivering a unique product for short and long term customers. The Role Cluster Revenue Manager will be responsible to maximize revenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. This role will drive the continued development and growth of customer service standards, revenue and profits from multiple hotels and to deliver the company’s mission relating to profit, people, customer and quality. He/She will be reporting into the Director of Accommodation. Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures Ensure effective information gathering an... Read More

The Company Our client is a key player in Singapore in developing unique boutique hotels in key locations, focusing on delivering a unique product for short and long term customers. The Role Clust... Read More

Job Type:

Permanent

Location:

Singapore

Salary:

N/A

Job Ref:

JOB_000413[45]

N/A

Apply Now
Director of Rooms

Posted 2 months ago

The Company Our client is a well established holding company based in Indonesia with a diverse range of investments in the country and is renowned for its innovation, integrity and dependability. Well steeped in luxury, our client owns and manages one of the most recognizable and fast expanding luxury brands in the region. The Role Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property's rooms. Position work with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. This position ensures Rooms operations meet the brands standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and... Read More

The Company Our client is a well established holding company based in Indonesia with a diverse range of investments in the country and is renowned for its innovation, integrity and dependability. ... Read More

Job Type:

Permanent

Location:

Labuan Bajo

Salary:

N/A

Job Ref:

JOB_000681[106]

N/A

Apply Now
Director of Food & Beverage

Posted 2 months ago

The Company Our client is a well established holding company based in Indonesia with a diverse range of investments in the country and is renowned for its innovation, integrity and dependability. Well steeped in luxury, our client owns and manages one of the most recognizable and fast expanding luxury brands in the region. The Role To identify key market segments and implement strategies for each market segment for revenue growth; To establish sales objectives by forecasting and developing annual sales quotas, projecting expected sales volume and profit; To develop superior customer service strategies such as ensuring high customer satisfaction and service standard; mediate problems, implement correction plans and handle customer complains if required; To monitor and control food & beverage inventories; To plan and execute capital expenditure plans together with Executive Chef. To train, coach and develop F&B team members; To carry out any oth... Read More

The Company Our client is a well established holding company based in Indonesia with a diverse range of investments in the country and is renowned for its innovation, integrity and dependability. ... Read More

Job Type:

Permanent

Location:

Jakarta

Salary:

N/A

Job Ref:

JOB_000271[284]

N/A

Apply Now
Director of Sales & Marketing

Posted 2 months ago

The Company Our client is part of an International luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. The Role Functions as the leader of the property’s sales department for properties. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively positio... Read More

The Company Our client is part of an International luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. The Role ... Read More

Job Type:

Permanent

Location:

Singapore

Salary:

N/A

Job Ref:

JOB_000695[223]

N/A

Apply Now
Executive Chef

Posted 3 months ago

The Company Our client is a well established holding company based in Indonesia with a diverse range of investments in the country and is renowned for its innovation, integrity and dependability. Well steeped in luxury, our client owns and manages one of the most recognizable and fast expanding luxury brands in the region. The Role The Executive Chef is integral in linking all facets of cuisine and then delivering these to guests. He/ She must interact with presence, flair and creativity and be able to showcase his/her talents and develop these talents in that of the team. Team play, along with patience is imperative to be able to develop and interact with the long standing team in place. The coordination of effective and efficient resource allocation through establishing a flexible workforce based on multi-skilling and multi-tasking is also a requirement. Being a visionary, thinking beyond the boundaries and leading by examples are expected a... Read More

The Company Our client is a well established holding company based in Indonesia with a diverse range of investments in the country and is renowned for its innovation, integrity and dependability. ... Read More

Job Type:

Permanent

Location:

Jakarta

Salary:

N/A

Job Ref:

JOB_000239[248]

N/A

Apply Now
DIRECTOR OF FOOD & BEVERAGE

Posted 3 months ago

The Company Our client is a well established, international chain hotel located in the heart of Singapore The Role PRIMARY RESPONSIBILITIES: Strategic planning and implementation Responsible for the development and implementation of F&B’s annual business plan and medium-term strategies, as well as establishing key performance objectives and plans to ensure the hotel meets its business targets and drives sustainable, profitable growth. Responsible for the conceptual and operational design of restaurant and bar concepts if required. Be an active participant in the strategic marketing approach to ensure exposure the restaurants & bars, including the development and implementation of the department’s annual and monthly promotions calendar. Work with the hotel’s internal Marketing Director to develop active strategies that maintain a strong social & traditional media capture. Operations Management Overall responsibility for all operational componen... Read More

The Company Our client is a well established, international chain hotel located in the heart of Singapore The Role PRIMARY RESPONSIBILITIES: Strategic planning and implementation Responsible for t... Read More

Job Type:

Permanent

Location:

Singapore

Salary:

N/A

Job Ref:

JOB_000709[815]

N/A

Apply Now
Sales Manager – Based in the USA

Posted 3 months ago

The Company Our client is a leading hospitality technology platform provider with an extensive portfolio of integrated products used by more than 5,000 hotels internationally. With worldwide offices, their integrated platform for hotel operations enhances the guest experience by automating and streamlining processes, empowering staff and providing hotel management with real-time information. Our client is looking for a Sales Manager to be located in either the East or West Coast of the US The Role ·Open the market and introduce the client’s hospitality solutions to the untouched market in the respective region they are in ·Approach all hotels to sell the company solutions ·Work closely with owning companies/SI/major accounts to target pre-opening hotels ·Account manage existing hotels using their solutions ·Manage the entire sales process from finding leads to closing the deal ·Obtain new leads on a daily basis and schedule sales meetings with... Read More

The Company Our client is a leading hospitality technology platform provider with an extensive portfolio of integrated products used by more than 5,000 hotels internationally. With worldwide offic... Read More

Job Type:

Permanent

Location:

USA

Salary:

N/A

Job Ref:

JOB_000712[21]

N/A

Apply Now
Sales Director – Based in USA

Posted 3 months ago

The Company Our client is a leading hospitality technology platform provider with an extensive portfolio of integrated products used by more than 5,000 hotels internationally. With worldwide offices their integrated platform for hotel operations enhances the guest experience by automating and streamlining processes, empowering staff and providing hotel management with real-time information. Our client is looking for a Sales Director to be located in either the East or West Coast of the US. The Person ·To take the reins of the Americas sales and account management ·To be the vanguard of the company’s sales effort ·Ensure the maintenance of good business relationships with key clients, deepen the software solutions offering to all International Chain Hotels and develop new business opportunities within the hotel industry · Deepen the channels and enhance the management processes for all products. ·Spearhead the growth & development of the compan... Read More

The Company Our client is a leading hospitality technology platform provider with an extensive portfolio of integrated products used by more than 5,000 hotels internationally. With worldwide offic... Read More

Job Type:

Permanent

Location:

USA

Salary:

N/A

Job Ref:

JOB_000711[609]

N/A

Apply Now
Executive Housekeeper

Posted 4 months ago

The Company Our client is a well established, international chain hotel located in the heart of Singapore The Role Position summary statement: A candidate in this position will ensure that the property provides saleable, well furnished and maintained guest rooms, public area and associate area. He/she is also responsible for the high standards of customer service, sanitation and cleanliness in the property. The incumbent is expected to champion the values of the organization, build and maintain positive working relationships with all Guests & Associates and actively contribute to the development of the Rooms Division Team. Provides administrative functions in the areas of recruitment, training and development, people and performance management, social welfare as well as updating and maintenance of HACCP records. Primary Responsibilities: Learning & Development Ensure that the products and services standards between the properties are maintaine... Read More

The Company Our client is a well established, international chain hotel located in the heart of Singapore The Role Position summary statement: A candidate in this position will ensure that the pro... Read More

Job Type:

Permanent

Location:

Singapore

Salary:

N/A

Job Ref:

JOB_000710[367]

N/A

Apply Now
Senior / Sales Manager - Corporate

Posted 4 months ago

Our client is a well established, international chain hotel located in the heart of Singapore Reporting to the Director of Sales, Senior / Sales Manager (CORPORATE) will be responsible for proactively soliciting, managing and contracting corporate related opportunities, with the aim to exceed personal and team related revenue and room night goals. The Senior / Sales Manager (CORPORATE) identifies business trends and marketing opportunities that can improve hotel's performance. He/She is responsible for assigned sales target in accordance to cluster segmentation, to work closely with each salesperson to identify opportunities and ways to maximize and exceed personal and team revenue goals. Identify business trends and marketing opportunities that can improve the hotel’s performance Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales Prospecting a... Read More

Our client is a well established, international chain hotel located in the heart of Singapore Reporting to the Director of Sales, Senior / Sales Manager (CORPORATE) will be responsible for proacti... Read More

Job Type:

Permanent

Location:

Singapore

Salary:

N/A

Job Ref:

JOB_000341[985]

N/A

Apply Now
Senior / Sales Manager - MICE

Posted 4 months ago

The Company Our client is a well established, international chain hotel located in the heart of Singapore The Role Reporting to the Director of Sales, the Senior Sales Manager/Sales Manager (MICE) will be responsible for proactively soliciting, managing and contracting MICE related opportunities, with the aim to exceed personal and team related revenue and room night goals. The Senior Sales Manager/Sales Manager(MICE) identifies business trends and marketing opportunities that can improve hotel's performance. He/She is responsible for assigned sales target in accordance to cluster segmentation, to work closely with each salesperson to identify opportunities and ways to maximize and exceed personal and team revenue goals. Business Development Identify business trends and marketing opportunities that can improve the hotel’s performance Continuously solicit for new business that expands our client base using action plans focused on the market seg... Read More

The Company Our client is a well established, international chain hotel located in the heart of Singapore The Role Reporting to the Director of Sales, the Senior Sales Manager/Sales Manager (MICE)... Read More

Job Type:

Permanent

Location:

Singapore

Salary:

N/A

Job Ref:

JOB_000342[330]

N/A

Apply Now
Chief Financial Officer & Head of Strategy

Posted 4 months ago

The Company Our client is a market leader in Singapore and is fast expanding with multiple award winning concepts and brands located in several locations. The Role We are looking for a Chief Financial Officer & Head of Strategy to maximize performance of our existing businesses and lead deal execution for new projects. Reporting to the Managing Partner, this is a senior trusted business partner to our Management in effective risk management, driving the Group’s financial strategy and growth, and optimizing the financial performance of the Group. The key responsibilities include: Strategy • Play a key business partnering role with the Senior Management, venue leaders and corporate teams as well as vertically across other C-Suite team members • Drive the overall P&L performance with an aim to achieve profitability, working capital and performance targets that are aligned with corporate objectives. • Lead strategic planning for the group, incorpo... Read More

The Company Our client is a market leader in Singapore and is fast expanding with multiple award winning concepts and brands located in several locations. The Role We are looking for a Chief Finan... Read More

Job Type:

Permanent

Location:

Singapore

Salary:

N/A

Job Ref:

JOB_000673[529]

N/A

Apply Now
Director of Sales - Reactive

Posted 5 months ago

The Company Our client is a very well established deluxe clustered hotel located in the heart of Singapore. The Role This is a Shared Service position and supports both hotels. This position is responsible for managing the sales performance of the re-active sales team, driving conversion of leads for both rooms, meetings and events, leading the team and responsible for sales administration, sales personnel development, account servicing , inventory management & achieving of sales results.Summary of Responsibilities: Establish programs and direct efforts to achieve groups and catering goals based on market segmentation and budget Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve the planned goals Develop annual sales department budget and execute sales programs and activities Prepare departmental budget and forecasts, operating within set parameters and ensure effective cost cont... Read More

The Company Our client is a very well established deluxe clustered hotel located in the heart of Singapore. The Role This is a Shared Service position and supports both hotels. This position is re... Read More

Job Type:

Permanent

Location:

Singapore

Salary:

N/A

Job Ref:

JOB_000559[185]

N/A

Apply Now
General Manager (Private Exclusive Club)

Posted 5 months ago

The Company Our client is a market leader in Singapore and is fast expanding with multiple award winning concepts and brands located in several locations. The Role The General Manager (the “GM”) is a visible, energetic and ethical leader who develops, maintains and promotes a management philosophy that culminates in guest satisfaction and employee engagement, while consistently achieving annual and long term financial and strategic plans. Accountable for the Concept’s business performance, the General Manager sets the overall goals in alignment with the strategic direction envisioned for the business. S/He has overall management responsibility, and is to maintain high standards of excellence and corporate governance in all aspects of the Concept’s operations including food and beverage. As a member of the Company’s management team, s/he will actively represent the Club’s mission and values as appropriate at Board meetings and external events. ... Read More

The Company Our client is a market leader in Singapore and is fast expanding with multiple award winning concepts and brands located in several locations. The Role The General Manager (the “GM”) i... Read More

Job Type:

Permanent

Location:

Singapore

Salary:

N/A

Job Ref:

JOB_000702[639]

N/A

Apply Now