News Room

ACI in the News

01 February 2024

Give us more money, say travel and hospitality employees

Travel and hospitality human resource (HR) specialist ACI HR Solutions’ annual study on recruitment demands and hiring challenges has unveiled that remuneration is still the strongest driving more


17 November 2023

JHL’s Vinny Hermawan is industry’s 2023 Mentor of the Year

ACI HR Solutions has named Vinny Hermawan, CEO of JHL Solitaire Hotel Group in Indonesia recipient of its 2023 Mentor of the Year, an annual award that recognises individuals in the travel and tourism industry who lead the way in more

24 May 2023

Employers providing incentives to bring people back into the office

ACI HR Solutions founder and CEO Andrew Chan, speaking at the CTC Hong Kong Corporate Travel Summit, stated (23-May-2023) "A lot of employers are trying to bring people back into the office which is difficult, but ultimately people will be driven back into the office it's just a matter of how long that will take". Mr Chan said: "It will dribble back barring another pandemic", noting employers are providing incentives to bring people back.


26 January 2023

Hiring demands at record high, but staff retention remains a challenge

The ACI Report 2023, which surveyed 798 hospitality professionals, found that 55 per cent of respondents obtained a pay increment while 47 per cent were given a bonus last year. The majority (36 per cent) received one to two months’ more

travel daily


24 October 2022

COMO’s Chan Bee Hong named Mentor of the Year

ACI HR Solutions has named Chan Bee Hong, vice president finance at COMO Hotels and Resorts recipient of its 2022 Mentor of the Year, an annual award that recognises individuals in the travel and tourism industry who lead the way in more

07 April 2022 - MoneyFM 89.3

Andrew Chan


14 February 2022

5 questions with Andrew Chan

02 February 2022

ACI REPORT 2022 finds improving employment conditions in tourism and hospitality more

Should I disclose my salary?


14 September 2021

Mentorship – a guiding light for a challenged travel and tourism business more

09 September 2021

Data analytics, financial acumen are keys to a great career in travel & tourism? more

Issue 3, 2021

Is Work From Home Really The Future? - Work from Home (WFH) became a ubiquitous new acronym during this pandemic; but is it really here to stay? more

15 June 2021

Conscious Leadership EP2 - Andrew Chan


16 February 2021

More than 70% of travel and tourism jobs impacted by pandemic; growing numbers of those considering a move out of more

HR in Asia

03 February 2021

Trends in Travel and Hospitality Industries During & Post-Pandemic: Q&A with Andrew Chan, Founder and CEO of ACI HR more


02 February 2021 

The people predicament: How will we retain talents whose faith is broken? more

21 January 2021 - MoneyFM 89.3

Prime Time - Andrew Chan


08 January 2021

More looking to leave travel and tourism job, industry: ACI more


09 November 2020

TTG conversation with Andrew Chan


26 August 2020

Opportunities in other industries... watch here

Storm Asia

28 May 2020

The New Travel more

Build for the future

18 June 2020 - SPH Radio

Generation Gap

24 February 2020 - MoneyFM 89.3

Prime Time


04 February 2020

How employees in APAC feel about their career progression, training, and more 

HR in Asia

03 February 2020

Slight Pick Up in Employment Trends: ACI Report more

the business time

18 November 2019 

4-day work week


September 2019

hire calling

26 July 2019 - MoneyFM 89.3

Disrupting the recruitment space with AI

Prime Time

09 JUne 2019 - MoneyFM 89.3

Weekends: ACI HR boss Andrew Chan on hospitality hiring trends

Hospitality hiring trends

04 April 2019 - CNA


Singapore Business Owners

02 August 2019

How is the hospitality industry in Singapore doing so far this year? more

HR in Asia

10 June 2019

The Dark Side of Human Resources in Today’s Tech-driven more



January 2019

HR Trends of more


28 December 2018

Up Your Career in 2019

New year, new beginnings. What are your resolutions for your career in 2019 and what are you planning to do to achieve them? more

hrm asia

18 December 2018

Young professionals in Singapore increasingly switching careers

“A trend among the younger professionals in the 21st century is to favour jobs that offer more work-life balance, resulting in the rise of flexibility as a criterion in employment,” Andrew Chan, Founder and Chief Executive of recruitment and training firm ACI HR Solutions, more


02 November 2018

ACI HR Solutions Announces 2018 Mentor of the Year Award Winner

ACI HR Solutions announced Ms Selina Sinclair, Global Managing Director of Pacific World, as the recipient of the 2018 Mentor of the Year award. Ms Kerry Healy, Vice-President Sales of Accor and Ms Jessie Khoo-Gan, General Manager of Dorsett Singapore were also acknowledged as highly commended more

05 April 2018 - MoneyFM 89.3 

Andrew Chan MoneyFM


28 February 2018

Parliament discusses authenticiy checks on internet-based job portals

​With Singapore's Parliament currently in session, queries were raised by MP Assoc Prof Fatimah Lateef on the checks and balances to ensure that jobs advertised on internet based job portals are authentic and accurately described... read more 

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12 February 2018

The future for travel marketers? Use artificial intelligence just like Netflix

Ahead of his panel discussion at Mumbrella Asia's upcoming Travel Marketing Summit on April 16 in Singapore, ACI HR's Andrew Chan examines the next frontiers of artificial intelligence in the travel more

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30 January 2018

This entrepreneur transformed ACI HR Solutions into a hospitality giant

When boutique human resources consulting agencies began flooding the Hong Kong market back in 2012, Andrew Chan saw an open door to launch a business. His idea was to form a specialist recruitment and training firm owned and operated by homegrown individuals within the travel and hospitality more

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27 December 2017

Expert Advice: Women in the business

Human resource veteran, Andrew Chan, founder/CEO of ACI HR Solutions, tackles five common career concerns among women in the business of hospitality and events... read more

21 December 2017 - Channel News Asia

andrew chan cna interview

21 December 2017 - Channel 8

andrew chan aci channel8 interview

27 December 2017 - 938NOW

andrew chan aci 938now

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21 December 2017

Graceful Powers

Women at the helm can bring about better commercial performance and push companies to build a family-friendly work more

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02 December 2017 - Face it, appearances matter at work

Read more

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06 November 2017

Inaurgural ACI HR travel & hospitality Mentor of the Year announced

A new initiative by ACI HR Solutions recognises industry professionals within the travel & hospitality field who inspire creativity and originality through their mentorship of employees under their charge... Read more

17 October 2017

Travel tech pulls in more than just millenial business

A spike in technology adoption rates in the trade sees not just millennials but consumers across all ages using the services.​.. Read more

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21 February 2017

Travel's pay gap between men and women bigger than ever

A shocking new report into the gender salary gap in the travel and hospitality industry has shown that not only is the gap still there between men and women, but it could be getting bigger... Read more

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05 December 2016

Travel & hospitality the big winners as ACI picks up more award

ACI HR Solutions has taken home a gold and a silver at the prestigious HR Vendors of the Year HK 2016 event held in Hong Kong. The company picked up the gold award for 'Best Recruitment Firm - Hospitality'... Read more

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18 April 2016

New app helps travel professionals Get Da Job

TRAVEL industry recruitment specialists ACI HR Solutions has unveiled a new app geared towards helping professionals in the  trade prepare for the interview process... Read more

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18 April 2016

Get Da Job – ACI harnesses marketing gamification with new smartphone app

Strongly geared towards attracting ‘next generation talent’, ACI HR Solutions has harnessed one of the latest trends in smartphone marketing... Read more

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13 April 2016

Asia Recruitment Awards 2016, Singapore

Some of the other standout organisations in the awards for recruitment agencies were ACI HR Solutions (gold for best recruitment innovation)... Read more

23 February 2016

Asian travel employment to remain strong

EMPLOYMENT in Asia-Pacific’s travel and hospitality industry is expected to remain healthy this year, bucking the trend forecasted in most other sectors...Read more

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23 February 2016

ACI releases 2016 Asia-Pacific Travel & Hospitality Industry Salary and Employment Trends Report... Read more

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04 February 2016

ACI HR Solutions launches in Australia

Having successfully established the ACI HR Solutions brand in Hong Kong, Shanghai and Singapore over the last three years, Founder & CEO, Andrew Chan has now moved to launch the company’s first Australian division....Read more

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04 February 2016

Perks can’t beat wages, says HR expert at Sydney launch... Read more

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22 October 2015

Need for unity if tourism industry to avoid talent shortage and brain drain... Read more

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01 September 2015

ACI Takes out top newcomer honour at RIA 2015...Read more

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01 September 2015

ACI Takes out top newcomer honour at RIA 2015...Read more

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04 April 2014

Majority of tourism professionals received pay rises in 2013

OVER half of Asia-Pacific travel industry professionals received a pay increase in the last 12 months... Read more

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03 April 2014

Asian Travel Salaries on the rise

More than two thirds of travel industry employees have received a pay rise in the past 12 months, a new study has revealed... Read more

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20 January 2014

ACI Launches 2014 Salary & Employment Trends Survey... Read more

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09 January 2014

ACI Appoints Hans Ebeling

Speaking from his Hong Kong office, Andrew Chan, CEO today announced the appointment of Mr Hans Ebeling as a new member of the ACI... Read more

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18 September 2013

ACI Opens First Franchise in Manila, Philippines

Andrew Chan, Founder and CEO of ACI HR Solutions Limited has announced the opening of their first franchise operations... Read more

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07 August 2013

Tapping and retaining the best talents

FINDING the right people with sound attributes and capabilities to help man the various aspects of business... Read more

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23 May 2013

Career development features high on employees' agenda.

ACI, in its recently released 2013 Asia Pacific Travel/Hospitality Industry Salary Report, reveals that 66% of the respondents rate career progression as “extremely important” or “very important”... Read more

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22 May 2013 

Confidence low, but salaries up in travel and hospitality...Read more

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22 May 2013 

Salaries among tourism employees in the Asia Pacific region are rising, but workers are becoming increasingly frustrated over the lack of career progression, a new study has found... Read more

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22 May 2013 ACI releases 2013 Asia Pacific Travel/Hospitality Industry Salary Report... Read more


22 May 2013 - ACI releases 2013 Asia Pacific Travel/Hospitality Industry Salary Report

ACI HR Solutions has today released the results of its 2013 Travel and Hospitality Industry Salary Survey... Read more