Basic Sales Skills


Today’s buyers have more power to negotiate the best deals than ever before:

  • Increased pricing transparency 

  • Access to detailed performance data at hotel and market level

  • Growing supply in many markets is shifting the pendulum of power into the hands of the buyers.

As a Sales personnel, you must act locally but sell globally – sell your own hotel first then those within your brand/association.


To equip your team to face increasingly sophisticated buyers and competition, this programme provides:

  • Better understanding of the Hotel’s Sales Process

  • Ability to handle sales enquiry with particular focus on understanding client’s needs

  • Improved verbal & written communication skills with clients and internal customers

  • Ability to persuade & influence people

  • Improved ability to organize & prioritise work


1 Day 

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