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 Body Language as a Sales Tool

INTRODUCTION

This workshop on ‘Body Language’ is designed to help you understand the different aspects of body language so that you can use the information to your personal and professional advantage. Body language is an intricate subject and detailed insights described in this workshop reveal the secrets of successful communication. Learning the nuances of body language can not only help you connect better with your colleagues but can also help reduce conflict and improve your skills in negotiation as well as customer interactions.


OUTLINE

  • The course offers information, insights and explanations regarding the following:

  • The fundamentals of body language and its importance in our everyday lives in terms of business and personal relationships.

  • The impact of cultural differences on the understanding and interpretation of body language.

  • Understanding one’s own body language and the unspoken communication that we tend to convey through our gestures, postures and expressions.

  • You will also be able to identify signs that indicate lying or concealing behaviours. This will help you further improve your ability to interact on a professional as well as personal level.

  • As you learn to identify negative body language, you will gradually eliminate these gestures or posture. You will be able to adopt a more mindful attitude towards body language.

  • Body language plays a crucial role when it comes to attending job interviews, negotiating a business deal or interacting with customers. The course will explain how to improve the likelihood of business or job success by using the correct body language.

  • In addition to work situations, body language also plays an integral role in personal relationships and development. The course will describe different interpretations of body language and the impact on interpersonal communication.

  • Body language is often a decisive factor that determines the overall effect of communication in professional as well as personal situations. Research indicates that most of our communication is influenced by subtle body language signals compared to actual spoken words.


BENEFITS
Decrease the likelihood of conflicts that arise from misunderstanding others or being misunderstood, and become a more established and effective communicator, thus improving your chances of business and/or job success.


DURATION

1 Day


AVAILABLE FORMAT

Classroom

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