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The Company Inspired by technology and design, our client is an international leader in the affordable luxury market. Located in major cities throughout the world, our client is fast expanding. Achieve I.T. operational objectives to implement and maintain new systems; evaluate, recommend, test and install new technology; contribute information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends; determine system improvements; implement change. Meet IT operations financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions. Determine IT service requirements by analysing needs of users/departments; prioritise modifications to core system applications; resolve organisational conflict; develop and implement documentation requirements for problem resolution. Improve quality results by evaluating and upgrading processes; direct changes. Provide information by collecting, analysing and summarising data and trends in new technologies for storage architecture, capacity, and response time. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations. Accomplish information systems and organisation mission by completing related results as needed. Implementation of business continuity plans for all operating systems The Person Inspiring team leader focused on delivering great customer experiences. Has an excellent interpersonal and communication skills across all departments in the Hotel. Is flexible and able to adapt to changing situations, needs and priorities. A self-motivated individual with natural urge to achieve results and accomplish self-imposed goals. Open, direct, transparent and ethical. Pro-active with the ability to think ahead and plan for multiple outcomes. An independent decision maker who can utilise team consensus or collaboration. Knowledge, experience, skills required :- 5 Years relevant experience Degree or Diploma in Information Technology IT or equivalent Excellent verbal and written skills. Excellent technical, conceptual, and financial skills. Ability to motivate team efforts to accomplish goals Network Maintenance, Network Design and Implementation, Building Relationships, Resolving Conflict, Project Management, Developing Budgets, Promoting Process Improvement, System Administration, Operating Systems, Network Hardware Configuration, NT Systems such as VMWare ESXi Dell Storage Veeam Backup Time Software Agilysys Saflok FCS Check SCM Windows Server Samsung IPTV Opera Info Genesis Samsostech Kiosk
Singapore
Permanent
Apply nowThe Company Our client is an expatriate family living in Singapore. The Role We are looking for an experienced home chef to cook on site daily dinners (only) for their family of 3 to 4 persons. This will be a 2 month temporary role. This role will also require you to do your own marketing, table service as well as cleaning up. The Person 3 to 5 years as a Sous Chef or Executive Chef in a hotel or restaurant Private Dining experience would be a plus Skilled in both Western and Asian Cuisines Good communication skills Excellent menu planning
Singapore
Temporary
Apply nowThe Company Our client is a regional leader in the high end luxury co-working space. They have been inspired by the demand for a more holistic space in which to conduct business – the desire for somewhere to gather, create and innovate rather than merely get things done. Because beyond productivity, work is also about new conversations, connections, inspiration, contemplation and repose. Our client is designed to be the perfect backdrop to the highlights of life happening. The Role We are looking for 2 Marketing Managers. (1) Traditional Marketing Focus (2) Event Marketing Focus. This role will report into the General Manager and will work hand in hand with other teams, including Digital and Social Marketing. We are looking for Marketing Manager who will be responsible for developing, implementing and executing the marketing plan in line with brand values and business strategy; in order to attract potential customers and retain existing ones. The Marketing Manager will be in charge of event management for all internal and external events and will assist the Director of Marketing in other areas such as PR, partnerships, digital marketing and communications. He/She is also responsible for growing the business profitably (from Events) both reactively and proactively. The ideal candidate is highly organized, self-motivated with an entrepreneurial mind-set, capable of managing their work load and prioritizing tasks in a fast-paced environment. We are looking for someone who is able to bring a structured mind into the creative field of marketing to take actions for tangible results. The Marketing Manager will report to the Director of Marketing. Be the Event Creator & Curator Development, production and delivery of all projects from proposal right up to delivery. Managing operational and administrative functions to ensure projects are delivered efficiently Delivering events on time, within budget, that meet expectations. Prepare Event venue rate card, sales brochure and location specific SOPs Manage and train Member Relations Officers (Events) for each location Communicating, maintaining and developing client and vendor relationships Ensure excellent customer service and prompt response to event enquiries. Be the Marketing Guru Drive innovative customer experience, working with Operations team to ensure smooth implementation Forging new relationships with like-minded business and community organizations, as well as industry thought leaders Develop Business and Learning events and activities which are of relevance to members Source for sponsorship, partnership or collaboration opportunities with like-minded brands and communities Attend relevant networking events to build database of potential clients and partners Source for sponsorship, partnership or collaboration opportunities with like-minded brands and communities. The Person Someone who is ready to get their hands dirty and understands that devil is in the details Gets excited about working with numerous people across cultures day to day Impeccable and concise communication and presentation skills, verbal and written Demonstrate integrity, responsibility, and good work ethics Proficient in basic computer skills including Microsoft Word, Excel, and PowerPoint Strong organisational skills, including the ability to prioritise, multi-task, delegate and work effectively with minimal supervision. Demonstrated ability to consistently meet deadlines Strong time management skills and experience managing multiple projects simultaneously Self-directed with a high level of initiative and a ‘can do’ attitude Finds it easy to bridge corporate and start-up culture
Singapore
Permanent
Apply nowThe Company Our client is a regional leader in the high end luxury co-working space. They have been inspired by the demand for a more holistic space in which to conduct business – the desire for somewhere to gather, create and innovate rather than merely get things done. Because beyond productivity, work is also about new conversations, connections, inspiration, contemplation and repose. Our client is designed to be the perfect backdrop to the highlights of life happening. The Role This role will report into the COO of the company and will be heading up the IT department. The incumbent will be working in partnership with the business managers, evaluate user needs, identifying systems capabilities and implementing system processes as well as change management. This role will also be responsible for the implementation of company-wide business solutions or systems so that business can operate efficiently with the relevant technologies and build digital competencies for growth of the organization and meeting customers’ need through Information Technology. Establish, evaluate, and provide recommendations regarding information technology software and systems. Develop strategies to improve the efficiency and efficacy of Technological initiatives. Lead the purchase, installation, coordination and support of the Information Technology systems and requirements for the organization. Plan, implement, and manage the organization’s IT system and processes. Identify, upgrade, analyse technology and business applications to support business needs. Formulate the Information Technology strategy and policy, including ensuring of IT governance. Ensure the Information Technology software and systems are kept secured from the latest cyber security threats. Manage the business process strategy and project implementations. Oversee and assist in the total management of the network infrastructure - including Audio Visual / Security Access / AP Wifi / Internal Staff & Guest troubleshooting Oversee the integrity and management of Firewalls Able to put together and create PPDA manuals and policies Hands on a attend if needed to L1 and L2 tickets A stakeholder management expert both internal and external management Oversee multiple locations across Singapore and be prepared to be mobile The Person BSc/BA in Computer Science, Information Technology or equivalent field with at least 10 years’ of relevant experience Experience in analysis, implementation and evaluation of IT systems and their specifications Self driven and does not require supervision A leader and motivator - able to manage internal and external stakeholders / vendors / team members Willing to attend to day to day operations and troubleshooting A strong communicator - able to face guests and resolve problems Multi-tasking - able to oversee and manage multiple locations Firewall management experience
Singapore
Permanent
Apply nowThe Company Our client is a world renowned international brand and is a flagship resort for the group. Well established in the Maldives, our client is a market leader in the luxury resort arena. The Role As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development as well as training, WA brand culture management, performance management, compensation and benefits, employee relations initiatives, and health associated with safety initiatives. Specifically, as a Director of Human Resources you will perform the following tasks to the highest standards: Plan and forecast the short and long-term talent requirements for the resort to support its business plans Maintain a best practice recruitment approach, including the company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talents Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counselling, coaching, and welfare services Manage the Team Members Survey and the calendar of Team Members social events Manage and resolve, promptly and completely, all employee relations challenges Maintain an awareness of competitor human resources activities and best practices in Maldives The Person A Director of Human Resources serving our resort is always working on behalf of our Guests and working with all Team Members. To successfully fill this role, you should always maintain the attitude, behaviours, skills, and values as follows: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, resort, leisure, and/or retail sector. Maldives experience is preferable Excellent leadership skills and exceptional communication skills Knowledgeable of Learning & Development Good project management skills and excellent coordination / organization / planning ability A passion for leadership and the vision to create a winning team
Maldives
Permanent
Apply nowThe Company Our client is a regional leader in the high end luxury co-working space. They have been inspired by the demand for a more holistic space in which to conduct business – the desire for somewhere to gather, create and innovate rather than merely get things done. Because beyond productivity, work is also about new conversations, connections, inspiration, contemplation and repose. Our client is designed to be the perfect backdrop to the highlights of life happening. The Role What’s the latest and upcoming social media tool that we should be using? Should we be on TikTok? If not, why? What brand engagement tools should we be harnessing to maximise our engagement? Is the latest update on Instagram worth the hype? What best practices could we be including in our social media vertical that we aren’t already? Is this emoji cool or is it kind of fuddy duddy? What’s missing on our bio? Why did this story do so well but the post only got 100 likes? We are looking for a qualified Social Media Strategist who will be responsible for planning, developing and implementing the overall social media strategy in order to support and improve online presence and the overall digital marketing efforts. You will ensure the optimisation of social media posts to maximise exposure to the general public. You share the ability to gather and analyse data obtained via social media tools and derive information and possible trends report. You will report directly to the Creative Director and will be working closely with our location teams across our Singapore, Hong Kong and Bangkok markets. This role will require an individual who has a natural creative flair and passion for engaging an online audience, have a deep understanding of member personas so that content strategy is aligned with our brand values. They should also be highly resourceful and possess a steep learning curve to eventually be presenting publish-ready content to the Creative Director with little direction. Plan monthly editorial calendar for Facebook, Instagram and LinkedIn Identify target audiences and schedule posts to maximize social media exposure Collaborate with Creative Director, Regional Content Executive and respective market leads for Singapore, Hong Kong and Bangkok to develop and implement a thorough content strategy Work closely with graphic designers and Creative Director to strategise, create and publish content in both art and copy Create on brand content for social media platforms such as but not limited to Facebook, Instagram and LinkedIn Responsible for planning, developing and implementing the overall social media strategy in order to support and improve online presence and the overall digital marketing efforts Work closely across functions to execute and evaluate performance for local or regional campaigns and content, ensuring positive workflow and relations Create a social media dashboard of analytics Prepare weekly and monthly reports on social media and ROI – gather and analyse data from Social Media marketing tools and present them in easily digestible, visually engaging format for various teams from on-the-ground to management Work closely with the Digital Marketing Manager on user engagement and suggest content optimisation Stay up-to-date with new digital technologies, social media best practices, influencer marketing, social media brand partnerships, tools and updates Write first draft copy for all posts Assist the graphic designer with creative output of assets from visual to copy Ensure social media content strategy meets business objectives Be highly involved in creative brainstorming sessions with the CD and/or regional marketing meetings for campaigns The Person Qualified in Marketing, Mass Communications or related field of study Minimum of five (5) years hands on experience social media / social media strategy Excellent knowledge of social media platforms including but not limited to Facebook, Twitter, LinkedIn, Pinterest, TikTok, Instagram, Google+. Highly organised individual with a penchant for keeping track of details Standout idea generator Resourceful and possess good problem solving skills A digital savvy individual who keeps abreast of current trends in the market Good natured and with a positive attitude Excellent design sensibility to envision how content might be presented or distributed in various social media formats Understand the Brand Style Guide to a T
Singapore
Permanent
Apply nowThe Company Our client is the one of the world largest travel management company. Combining global strength with local service, they offer an integrated technology infrastructure that provides intelligent analysis of travel data, allowing corporations to maximize the return on their travel investment. The Role Handling incoming requests: Expertly use the appropriate tools and systems to complete requests Search and confirm travel reservations for the customer Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer Provide travel offers and general travel advice to travellers Responds to requests accurately and completely Excellent knowledge and application of travel supplier rules Maintains, actively communicates and seeks expansion of current knowledge of the state of the various travel industries supported Provides the customer with the required industry information, such as low fares, exchange costs and penalties Can fulfil all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) Supports Company and client driven initiatives Problem Solving: Appropriately responds and resolves customers inquiries Anticipates and provides assistance on potential challenges that may arise for the customer Performs follow-up as needed and within the time frame promised to the customer Proactively provides feedback to management to avoid future customer issues Accurately processes the complaint (systems and processes and procedures) Appropriately displays empathy and acknowledging statements to diffuse emotion during adversity Quality: Consistently exceeds individual and team goals Effectively uses the telephone systems Completes reservations with minimal errors Consistently follows call/email guidelines Adheres to policies and procedures to maintain quality control Provides the customer a full recap of the confirmed itinerary Service Excellence: Responds to the customer promptly Provides the customer his/her undivided attention Listens and captures information from the customer Responds appropriately Asks questions targeted to encourage complete responses Creates rapport with the customer Matches the customer's tone and pace Keeps the interaction moving forward Offers suggestions to the customer and anticipates needs Is mindful of the client service level agreement in all transactions Teamwork: Seeks opportunities to review operational processes and the commercial relationship with customer and provides suggestions for improvement Volunteers for additional tasks Actively supports other team members within and across teams Communication: Uses positive language and word choices to avoid negative customer reactions Matches the customer's tone and pace Applies proper communication guidelines and standards (clear, concise and personal) to interactions Uses correct grammar in interactions The Person Minimum of 3-5 plus years' experience in the corporate travel management industry Solid working knowledge of the travel industry, policies, procedures and processes Advanced skills on travel industry systems (i.e. GDS) - Training provided Strong verbal and written communication skills in designated languages Proven ability to handle multiple priorities simultaneously Ability to work flexible hours (5 day work week - including weekends) Ability to work independently, exercising discretion and judgment Demonstrated excellent professional customer service and problem resolution skills Strong problem solving and/or critical thinking skills Prior experience in Travel Consultancy preferred Must be able to effectively communicate (verbal) and respond to e-mails in English AND one of the following languages :Korean, Vietnamese, Thai and Japanese.
Singapore
Permanent
Apply nowThe Company Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The Role This position will report into the Managing Director - APAC. This is a senior role responsible for overall business development and revenue generation in the region assigned Plan, manage and execute strategy to develop existing accounts on the region Develop and execute direct and indirect sales strategies for new clients Build the P&L revenue approach to segment prospects and leads Meet the budget defined and produce timely weekly, monthly and/or yearly forecast / pipeline reports Responsible for contracts and conditions associated Manage and monitor performance of a team that may comprises of Account Manager, Sales Manager & Customer Support Attract and hire top-notch talents Manage contract renewals Minimize churn rates Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period Budget and forecast revenue and profit goals for the business unit and identify how to best utilize all resources to achieve revenue and profit goals on respective markets Analyze data to identify key indicators and levers that influence adoption, upsell and churn Maintain and expand relationships with strategically important customers Represent the entire range of Company products and services to assigned customers while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the Company Cross-sell new products Closely coordinates Company management involvement with customers Cultivate, establish, and maintain senior management relationships at select Market Maker customers Manage relationships with immersion ecosystem partners Maintain in-dept knowledge about products and the competitive landscape Work with Marketing team to develop programs to our installed base of customers and prospects Work with Product team to drive product roadmap to meet customer needs Represent the Company to major customers and professional associations The Person International Experience in multi-cultural, international organization Internet Experience in relationships with Internet B2B companies SMB Experience in small or medium business environment Problem solver - coordination Be animated by a spirit of solutions finder through coordination of the stakeholders Team player who also knows how to make things happen Personality Directive, supportive, participative, and achievement-oriented Skills & Software Word, Excel, PPT Any experience with RMS, PMS, CRM, CMS, or Google Analytics will be a plus Strong organizational management skills and vast network This is required in order to lead the market expansion and representing the company in the market while liaising with both Asian Regional Head Office and European Head Quarters. Languages Fluent in English and Korean languages (spoken and written) Travel Extensive travel is required
Korea
Permanent
Apply nowThe Company Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The Role Identify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new business Generating profitable sales in the marker through: The development and execution of a sales plan Supporting the development of and effective sales strategy Supporting sales teams by ensuring sales excellence and prospecting methodology is embraced Developing and being accountable for a robust sales and prospecting pipeline across all markets Supporting the conversion of those identified prospects into clients Managing an appropriate handover of new clients to the relevant client servicing teams Leading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertise Developing opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needs Helping to facilitate activities across solution lines Following sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standard. The Person Intellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantage Operational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to Sales Strong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalent Minimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred.
Sydney
Permanent
Apply nowThe Company Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The Role Identify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new business Generating profitable sales in the marker through: The development and execution of a sales plan Supporting the development of and effective sales strategy Supporting sales teams by ensuring sales excellence and prospecting methodology is embraced Developing and being accountable for a robust sales and prospecting pipeline across all markets Supporting the conversion of those identified prospects into clients Managing an appropriate handover of new clients to the relevant client servicing teams Leading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertise Developing opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needs Helping to facilitate activities across solution lines Following sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The Person Intellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantage Operational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to Sales Strong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalent Minimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Indonesia
Permanent
Apply nowThe Company Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The Role Identify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new business Generating profitable sales in the marker through: The development and execution of a sales plan Supporting the development of and effective sales strategy Supporting sales teams by ensuring sales excellence and prospecting methodology is embraced Developing and being accountable for a robust sales and prospecting pipeline across all markets Supporting the conversion of those identified prospects into clients Managing an appropriate handover of new clients to the relevant client servicing teams Leading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertise Developing opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needs Helping to facilitate activities across solution lines Following sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The Person Intellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantage Operational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to Sales Strong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalent Minimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Philippines
Permanent
Apply nowThe Company Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The Role Identify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new business Generating profitable sales in the marker through: The development and execution of a sales plan Supporting the development of and effective sales strategy Supporting sales teams by ensuring sales excellence and prospecting methodology is embraced Developing and being accountable for a robust sales and prospecting pipeline across all markets Supporting the conversion of those identified prospects into clients Managing an appropriate handover of new clients to the relevant client servicing teams Leading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertise Developing opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needs Helping to facilitate activities across solution lines Following sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The Person Intellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantage Operational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to Sales Strong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalent Minimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Thailand
Permanent
Apply nowThe Company Our client is the one of the world largest travel management company. Combining global strength with local service, they offer an integrated technology infrastructure that provides intelligent analysis of travel data, allowing corporations to maximize the return on their travel investment. The Role Handling incoming requests: Expertly use the appropriate tools and systems to complete requests Search and confirm travel reservations for the customer Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer Provide travel offers and general travel advice to travellers Responds to requests accurately and completely Excellent knowledge and application of travel supplier rules Maintains, actively communicates and seeks expansion of current knowledge of the state of the various travel industries supported Provides the customer with the required industry information, such as low fares, exchange costs and penalties Can fulfil all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) Supports Company and client driven initiatives Problem Solving: Appropriately responds and resolves customers inquiries Anticipates and provides assistance on potential challenges that may arise for the customer Performs follow-up as needed and within the time frame promised to the customer Proactively provides feedback to management to avoid future customer issues Accurately processes the complaint (systems and processes and procedures) Appropriately displays empathy and acknowledging statements to diffuse emotion during adversity Quality: Consistently exceeds individual and team goals Effectively uses the telephone systems Completes reservations with minimal errors Consistently follows call/email guidelines Adheres to policies and procedures to maintain quality control Provides the customer a full recap of the confirmed itinerary Service Excellence: Responds to the customer promptly Provides the customer his/her undivided attention Listens and captures information from the customer Responds appropriately Asks questions targeted to encourage complete responses Creates rapport with the customer Matches the customer's tone and pace Keeps the interaction moving forward Offers suggestions to the customer and anticipates needs Is mindful of the client service level agreement in all transactions Teamwork: Seeks opportunities to review operational processes and the commercial relationship with customer and provides suggestions for improvement Volunteers for additional tasks Actively supports other team members within and across teams Communication: Uses positive language and word choices to avoid negative customer reactions Matches the customer's tone and pace Applies proper communication guidelines and standards (clear, concise and personal) to interactions Uses correct grammar in interactions The Person Minimum of 3-5 plus years' experience in the corporate travel management industry Solid working knowledge of the travel industry, policies, procedures and processes Advanced skills on travel industry systems (i.e. GDS) - Training provided Strong verbal and written communication skills in designated languages Proven ability to handle multiple priorities simultaneously Ability to work flexible hours (5 day work week - including weekends) Ability to work independently, exercising discretion and judgment Demonstrated excellent professional customer service and problem resolution skills Strong problem solving and/or critical thinking skills Prior experience in Travel Consultancy preferred Must be able to effectively communicate (verbal) and respond to e-mails in English AND one of the following languages :Korean, Vietnamese, Thai and Japanese.
Singapore
Permanent
Apply nowThe Company Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The Role This position will report into the Managing Director - APAC. This is a senior role responsible for overall business development and revenue generation in the region assigned Plan, manage and execute strategy to develop existing accounts on the region Develop and execute direct and indirect sales strategies for new clients Build the P&L revenue approach to segment prospects and leads Meet the budget defined and produce timely weekly, monthly and/or yearly forecast / pipeline reports Responsible for contracts and conditions associated Manage and monitor performance of a team that may comprises of Account Manager, Sales Manager & Customer Support Attract and hire top-notch talents Manage contract renewals Minimize churn rates Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period Budget and forecast revenue and profit goals for the business unit and identify how to best utilize all resources to achieve revenue and profit goals on respective markets Analyze data to identify key indicators and levers that influence adoption, upsell and churn Maintain and expand relationships with strategically important customers Represent the entire range of Company products and services to assigned customers while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the Company Cross-sell new products Closely coordinates Company management involvement with customers Cultivate, establish, and maintain senior management relationships at select Market Maker customers Manage relationships with immersion ecosystem partners Maintain in-dept knowledge about products and the competitive landscape Work with Marketing team to develop programs to our installed base of customers and prospects Work with Product team to drive product roadmap to meet customer needs Represent the Company to major customers and professional associations The Person International Experience in multi-cultural, international organization Internet Experience in relationships with Internet B2B companies SMB Experience in small or medium business environment Problem solver - coordination Be animated by a spirit of solutions finder through coordination of the stakeholders Team player who also knows how to make things happen Personality Directive, supportive, participative, and achievement-oriented Skills & Software Word, Excel, PPT Any experience with RMS, PMS, CRM, CMS, or Google Analytics will be a plus Strong organizational management skills and vast network This is required in order to lead the market expansion and representing the company in the market while liaising with both Asian Regional Head Office and European Head Quarters. Languages Fluent in English and Korean languages (spoken and written) Travel Extensive travel is required
Korea
Permanent
Apply nowThe Company Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The Role Identify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new business Generating profitable sales in the marker through: The development and execution of a sales plan Supporting the development of and effective sales strategy Supporting sales teams by ensuring sales excellence and prospecting methodology is embraced Developing and being accountable for a robust sales and prospecting pipeline across all markets Supporting the conversion of those identified prospects into clients Managing an appropriate handover of new clients to the relevant client servicing teams Leading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertise Developing opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needs Helping to facilitate activities across solution lines Following sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standard. The Person Intellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantage Operational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to Sales Strong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalent Minimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred.
Sydney
Permanent
Apply nowThe Company Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The Role Identify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new business Generating profitable sales in the marker through: The development and execution of a sales plan Supporting the development of and effective sales strategy Supporting sales teams by ensuring sales excellence and prospecting methodology is embraced Developing and being accountable for a robust sales and prospecting pipeline across all markets Supporting the conversion of those identified prospects into clients Managing an appropriate handover of new clients to the relevant client servicing teams Leading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertise Developing opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needs Helping to facilitate activities across solution lines Following sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The Person Intellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantage Operational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to Sales Strong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalent Minimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Indonesia
Permanent
Apply nowThe Company Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The Role Identify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new business Generating profitable sales in the marker through: The development and execution of a sales plan Supporting the development of and effective sales strategy Supporting sales teams by ensuring sales excellence and prospecting methodology is embraced Developing and being accountable for a robust sales and prospecting pipeline across all markets Supporting the conversion of those identified prospects into clients Managing an appropriate handover of new clients to the relevant client servicing teams Leading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertise Developing opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needs Helping to facilitate activities across solution lines Following sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The Person Intellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantage Operational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to Sales Strong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalent Minimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Philippines
Permanent
Apply nowThe Company Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The Role Identify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new business Generating profitable sales in the marker through: The development and execution of a sales plan Supporting the development of and effective sales strategy Supporting sales teams by ensuring sales excellence and prospecting methodology is embraced Developing and being accountable for a robust sales and prospecting pipeline across all markets Supporting the conversion of those identified prospects into clients Managing an appropriate handover of new clients to the relevant client servicing teams Leading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertise Developing opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needs Helping to facilitate activities across solution lines Following sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The Person Intellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantage Operational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to Sales Strong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalent Minimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Thailand
Permanent
Apply nowThe Company Our client is a leader in Hospitality Operations Software solutions with a 5,000 Hotels installed base in over 32 countries including top hotel chains. They build technology solutions that enable hotels to deliver the best guest experience. Cloud Platform includes optimization and automation solutions aimed at hotel operations. They aim to grow their presence in Australia/New Zealand and further increase their penetration in Australia, New Zealand and Pacific International Hotel chains. The Role Our client is looking for a high-performing Sales Director in the hospitality market. The successful candidate will be required to meet and exceed customer acquisition and revenue growth objectives within assigned territories and accounts Lead sales and sales strategy to meet sales & profitability objectives Develop and execute strategic plans to achieve sales and profitability targets, market and revenue growth and expand customer base in Australia, New Zealand and Pacific Further establish the company in large Australia, New Zealand & Pacific Island hotel chains – approved vendor status Manage own accounts directly, from lead to close Build and maintain strong, long-lasting customer relationships Partner with customers to understand their business needs and objectives Effectively communicate the value proposition through proposals and presentations Understand hospitality-specific landscapes and trends Reporting on forces that shift tactical budgets and strategic direction of accounts Manage a small sales team The Person Proven sales executive experience, meeting and exceeding targets, developing client-focused, differentiated & achievable solutions Ability to communicate, present & influence all levels of the organization, including executive & C-level Proven ability to be a self-starter and the ability to drive the sales process within the respective region Experience working within the Hospitality Industry Proven ability to articulate distinct aspects of solutions & services, as well as to position against competitors High energy passionate individual with a passion for new technology and its impact on hospitality operations Excellent negotiation, communication and presentation skills Presentable and eloquent especially when it comes to speaking to prospects Very sociable and able to network with hoteliers and channel partners Quick to resolve any problems that come their way with good initiative & a positive attitude Well-connected within the hospitality industry Excellent interpersonal skills with effective and positive leadership qualities Autonomous - able to be self-sufficient and independent Excellent use of all MS Office applications and experience in SalesForce (CRM) is highly desirable
Sydney
Permanent
Apply nowThe Company Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The Role Identify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new business Generating profitable sales in the marker through: The development and execution of a sales plan Supporting the development of and effective sales strategy Supporting sales teams by ensuring sales excellence and prospecting methodology is embraced Developing and being accountable for a robust sales and prospecting pipeline across all markets Supporting the conversion of those identified prospects into clients Managing an appropriate handover of new clients to the relevant client servicing teams Leading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertise Developing opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needs Helping to facilitate activities across solution lines Following sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standard. The Person Intellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantage Operational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to Sales Strong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalent Minimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred.
Sydney
Permanent
Apply nowThe Company Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The Role Identify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new business Generating profitable sales in the marker through: The development and execution of a sales plan Supporting the development of and effective sales strategy Supporting sales teams by ensuring sales excellence and prospecting methodology is embraced Developing and being accountable for a robust sales and prospecting pipeline across all markets Supporting the conversion of those identified prospects into clients Managing an appropriate handover of new clients to the relevant client servicing teams Leading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertise Developing opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needs Helping to facilitate activities across solution lines Following sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The Person Intellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantage Operational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to Sales Strong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalent Minimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Indonesia
Permanent
Apply nowThe Company Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The Role Identify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new business Generating profitable sales in the marker through: The development and execution of a sales plan Supporting the development of and effective sales strategy Supporting sales teams by ensuring sales excellence and prospecting methodology is embraced Developing and being accountable for a robust sales and prospecting pipeline across all markets Supporting the conversion of those identified prospects into clients Managing an appropriate handover of new clients to the relevant client servicing teams Leading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertise Developing opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needs Helping to facilitate activities across solution lines Following sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The Person Intellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantage Operational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to Sales Strong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalent Minimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Philippines
Permanent
Apply nowThe Company Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The Role Identify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new business Generating profitable sales in the marker through: The development and execution of a sales plan Supporting the development of and effective sales strategy Supporting sales teams by ensuring sales excellence and prospecting methodology is embraced Developing and being accountable for a robust sales and prospecting pipeline across all markets Supporting the conversion of those identified prospects into clients Managing an appropriate handover of new clients to the relevant client servicing teams Leading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertise Developing opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needs Helping to facilitate activities across solution lines Following sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The Person Intellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantage Operational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to Sales Strong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalent Minimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Thailand
Permanent
Apply nowThe Company Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The Role Identify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new business Generating profitable sales in the marker through: The development and execution of a sales plan Supporting the development of and effective sales strategy Supporting sales teams by ensuring sales excellence and prospecting methodology is embraced Developing and being accountable for a robust sales and prospecting pipeline across all markets Supporting the conversion of those identified prospects into clients Managing an appropriate handover of new clients to the relevant client servicing teams Leading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertise Developing opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needs Helping to facilitate activities across solution lines Following sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The Person Intellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantage Operational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to Sales Strong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalent Minimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Malaysia
Permanent
Apply nowACI is the leading specialist Recruitment, Executive Search and Professional Training firm dedicated to the Travel, Tourism, Hospitality and Lifestyle Industries.
Partnering with leading industry experts, our regular reports provides detailed insights into employee sentiments, employment trends and salary benchmarks across the industry.
Read MoreHiring Managers Expect New Headcounts n 2022
Experienced Paycuts in 2021
Made Redundent in 2021
Understanding nuances and macro talent issues of an industry takes people from within the industry to appreciate. Our highly - regarded team of consultants comprise of professionals from travel & hospitality sector with proven experience across the globe. We are a team dedicated to assist you achieve your goals
Meet the team Join our teamAt ACI Academy, by listening to the needs of our industry peers and colleagues, we've crafted a series of training programmes designed to meet today's business challenges. We understand that staying relevant in the workplace and constantly upgrading your skills empowers you to choose your path to success! TRAINING FORMAT...
Learn MoreAt ACI, we believe it's more than just helping candidates find a job, we understand that a career is a continuous journey and we want to be there every step of the way. All our consultants have worked in the Travel, Hospitality and/or Lifestyle industry, and are genuinely passionate not only about your future, but the in...
Learn MoreWine Down Wednesdays is the best networking event for travel & hospitality folks to let your hair down and mingle with other cool people from the Travel and Hospitality Industry. This monthly event is organised by ACI and BizEventsAsia and supported by HSMAI (Hospitality Sales & Marketing Association International) and A...
Learn MoreWe engaged Andrew Chan and the team at ACI HR to recruit a senior management role for us in Singapore. The brief was tight and the expectations were high. Andrew responded with a high calibre list of candidates, delivering on the skill set we needed. Andrew is a pleasure to work with, approachable, professional and accessible. This was essential given that we were recruiting from Australia.
Tanya Jarman
Senior Marketing Manager, International - South Australian Tourism Commission
We engaged the services of ACI to help us identify a candidate to grow our Asia-Pacific team. From the onset, ACI proved themselves to be very professional. They were very thorough in recognizing our specific needs and made some relevant suggestions based on their comprehensive list of options from their pool of local talent. They were very efficient in organizing follow-up meetings, showing a great deal of flexibility. Throughout the process, they were responsive and professional. They have followed up after the fact to make sure the fit was good for both the employer and the candidate. In the end, they were key in helping us find an excellent candidate. We thank them of all their efforts, and hope to have the opportunity to work with them again soon
Patrick Andres
Managing Director, Asia Pacific - Rainmaker Asia Pacific
We have been using ACI as our preferred Executive Search firm for a number of years and have found them to be true professionals with a clear understanding of our company's requirements, as well as an instrumental in helping us build our Asia Pacific team and we would have no hesitation to recommend their services.
Frederick Wong
TrustYou, MD & VP Asia Pacific
We have been working with Thomas Lim and ACI for many years and we have always been impressed by his professionalism, good customer service and his ability to supply us with strong candidates for hard to fill roles. ACI is certainly our preferred recruitment agency and we will absolutely continue using ACI recruitment service in the future.
Srun Paothawee
Team Leader - Talent Attraction, Amadeus Asia Limited
I worked with ACI for the recruitment of the Manager in charge of our Shanghai Office. Because of our company is based in Europe, it could have been difficult to work. In this case with ACI, it was very easy! The team was very responsive, very clear and we had regular feedbacks regarding this recruiting process. I was pleased to have ACI representing locally our interest. Overall, the process was very different and it went very fast (4 weeks in total). I strongly recommend ACI team to any potential recruiter.
Herve Bellaiche
Executive Vice President Sales & Marketing, COMPAGNIE DU PONANT
Best Cross-Border Recruitment HR Vendors of the Year 2018
Best Mobile Experience Asia Recruitment Awards 2017
Best Recruitment Firm, Hospitality HR Vendors of the Year 2016,2017,2018, 2019
Best Recruitment of the Year HR Vendors of the Year 2018
Recruitment Agency Asia Recruitment Awards 2017
