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Reliable HR solutions for the travel, hospitality & lifestyle industry

Executive Sous Chef

OverviewWe are seeking an experienced and dedicated Executive Sous Chef to join our client. As the Executive Sous Chef, you will work closely with the Executive Chef to ensure the smooth operation of the kitchen, maintain high-quality food standards, and lead the culinary team to deliver exceptional dining experiences.ResponsibilitiesManage daily kitchen operations, quality control, and food hygieneProvide guidance to senior culinary team members and improve operational workflowsLead and mentor the culinary team, including recruitment, training, and performance managementSet departmental targets and goals, and work towards achieving themCollaborate with other departments to ensure seamless operations and improve overall guest experienceQualificationsRelevant culinary school or college diploma preferredMinimum 10 years of experience in a management culinary positionBasic Food Hygiene Certificate, FSMS Lvl 3 SFAStrong computer knowledge and familiarity with relevant regulations and lawsExcellent interpersonal and leadership skills with a service-oriented approachAbility to work effectively in a team and adapt to a dynamic environmentDay-to-dayAs the Executive Sous Chef, you will be responsible for overseeing kitchen operations, managing the culinary team, setting goals, and collaborating with other departments to ensure a seamless guest experience.BenefitsCompetitive salaryOpportunities for professional development and growthDynamic and collaborative work environmentEmployee benefits packageIf you are a passionate and experienced culinary professional with strong leadership skills, we invite you to apply for this exciting opportunity.

Singapore

Permanent
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Director of Sales

Director of Sales Overview: We are seeking a highly experienced and motivated individual to join our client as a Director of Sales for a world-class landmark deluxe property in Singapore. The ideal candidate will have a proven track record in managing a significant P&L and possess exceptional communication and presentation skills. Responsibilities: Effectively manage a portfolio of accounts in the stipulated marketplaces Maintain account files per established standards and procedures Understand business mix of the hotel, identify need periods, and take proactive sales actions Participate in sales road shows/blitzes, and attend trade functions, trade shows, promotions, and events as directed Qualifications: At least 10 years of commercial experience Experience working in Asia is a MUST Previous successful track record in managing a significant P&L Highly numerate and commercially aware Solid understanding of business finances including producing revenue and cost budgets Highly developed communication and presentation skills Self-motivated with energy and drive to achieve and exceed demanding goals and targets Day-to-day: The successful candidate will be responsible for managing accounts, identifying business opportunities, and participating in various sales-related activities. They will also be involved in maintaining account files and taking proactive sales actions to drive revenue. Benefits: Competitive salary package Opportunity to work with a world-class landmark deluxe property Potential for career growth and development Dynamic and collaborative work environment If you meet the qualifications and are ready to take on this exciting opportunity, we encourage you to apply.

Singapore

Permanent
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Revenue Manager

Revenue ManagerOverview:We are seeking a Revenue Manager to join our client's Revenue Management team. The Revenue Manager will be responsible for supporting the hotel management in defining revenue management strategy, analyzing hotel performance, optimizing pricing and distribution, and fostering a "RevPRO culture" within the hotel. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a minimum of 6 years of relevant experience in reservations sales.Responsibilities:Support the Hotel Management and Director of Revenue Management in defining the hotel strategy for future periodsAnalyze hotel results and performance, survey the market and competitors, and run scenarios to determine optimized actionsMake daily decisions to optimize hotel turnover in terms of pricing, inventory management, group quotations, and distribution channelsMaintain and optimize reservation systems with accurate tracking and delivery of rates to all distribution channelsSpread a "RevPRO culture" in the hotel through the animation of weekly yield meetings and regular coaching and training sessionsProvide coaching and development for the Revenue Management team to support career progression and growthCover responsibilities for the Director of Revenue Management when out of the officePricing and distribution loading across all systems and toolsQualifications:Minimum of 6 years of relevant experience in reservations salesStrong working knowledge of RMS, PMS, or distribution systemsProficiency in Microsoft Office, including PowerPoint and ExcelResults-oriented with strong analytical and strategic thinking skillsExcellent communication, presentation, and influencing skillsCustomer and commercial focus with a team support and development mindsetMulticultural awareness and ability to work effectively with diverse culturesFlexible and able to embrace and respond to change effectivelySelf-motivated and energeticDay-to-day:The Revenue Manager will be responsible for analyzing data, making pricing decisions, optimizing distribution channels, and fostering a culture of revenue management within the hotel. This role will involve working closely with the Hotel Management, Director of Revenue Management, and the Revenue Management team to ensure the hotel's revenue strategy is effectively implemented.Benefits:Competitive salaryHealth and wellness benefitsCareer development opportunitiesDynamic and multicultural work environment

Singapore

Permanent
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General Manager (Pre-opening)

Overview:Our client is an investment group with interests in property development and commercial investments and we are seeking a highly experienced and dynamic General Manager for their pre-opening boutique hotel in Singapore. This is a permanent position with an excellent remuneration package on offer.Responsibilities:Lead the pre-opening phase of the hotelManage day-to-day operations post-openingEnsure financial targets and GOP are metProvide leadership and mentorship to teamsCommunicate effectively with owners and management companyUtilize sound financial acumen to achieve targetsQualifications:Background in Operations, Finance, or Sales & MarketingMinimum 10 years' experience as a department head of a hotelExtensive hands-on working experience in Singapore or AsiaProven leadership abilitiesFluent in English and Mandarin (preferred)Day-to-day:Oversee pre-opening preparationsManage operational activitiesCommunicate with stakeholdersMentor and lead teamsBenefits:Excellent remuneration packageOpportunity to lead a pre-opening boutique hotelDynamic and challenging work environmentOpportunity to work with an investment group with diverse interestsIf you meet the above requirements and are ready to take on this exciting opportunity, please apply with your updated resume.

Singapore

Permanent
Apply now
Intern / Assistant to CEO

OverviewWe are seeking a highly organized and efficient Intern to join our team at ACI. This part-time contract position, based in either Singapore or Hong Kong, offers flexible working hours, a great entry into the Travel & Hospitality, as well as the Recruitment Industry.ResponsibilitiesMaintain records and up to date client information on all prospects, target accounts and new clients through CRM and social media.Regional and social media marketing campaign coordinator across Asia Pacific.Competitor research and strategic analysis.Alignment of internal communications across the offices.Maintain integrity of the company’s content and social media, create and execute regional social media marketing in line with business objectives.Digital & website management: structure and content updates.Content manage ACI's e-newsletter.File and manage information for the CEO in strict confidence and prepare reports, marketing materials, spreadsheets, presentation slides, and correspondences.Maintain Client Contract files and update Client Contract Control List.Prepare and compile consultants’ reports across regional offices.Monitor and co-ordinate work with internal parties and external third-party suppliers.Peruse through news and trade publications on a daily basis and capture relevant industry/client news QualificationsDegree holder, or currently pursuing a degreeExperience in marketing, sales or as an assistant will be highly advantageous Excellent organizational and time management skillsStrong communication and interpersonal abilitiesProficient in MS OfficeAbility to multitask and prioritize daily workload BenefitsFlexible working hoursGreat entry into the Tourism & Hospitality IndustryExposure to the inner workings of a specialist Recruitment, Executive Search, and Professional Training firm If you are a proactive and detail-oriented individual with a passion for the travel and hospitality industry, we encourage you to apply for this exciting opportunity to work alongside our CEO and contribute to the success of ACI.

Singapore

Contract
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Director of HR (Maldives)

The CompanyOur client is an internationally recognised luxury brand and is very well established in Maldives. The RoleResponsible to oversee, manage, control, and direct all matters related to employment and employee relations which includes Recruitment & Retention, Manning, Salaries & Benefits, Training, Administration, Grievances and Welfare.Demonstrate a high-degreeof the brandsculture, standards and act as a role model to other colleagues.Implement brandservice standards and operational procedures, ensuring alignment with the values & promises of the company.Oversee the colleagues’ operations, business planning, and budget development of HR programs.Research, develop and update the organization’s policies and guidelines and establish HR objectives in accordance with the groupsvalues and Maldives legal framework. The PersonRelevant university degree in Business Administration, Economics, or HR Management.Minimum 5 years working in a similar role at a 5-star luxury hotel/resort; experience in Maldives will be an added advantage.Ability to lead and motivate the HR team, providing direction and setting high performance standards.Strong budgeting skills and well versed in payroll processes, general administration and computing skills to maintain significant levels of data and paperwork.Passionate in building relations with people, having an outgoing, self-motivated, outspoken, and positive personality.Excellent verbal and written communication skills to effectively articulate HR policies and procedures across all levels of the organization.Proficient in managing multiple projects simultaneously.Sensitivity and awareness to manage a diverse and multicultural workforce, fostering an inclusive work environment.

Maldives

Permanent
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Intern / Assistant to CEO

OverviewWe are seeking a highly organized and efficient Intern to join our team at ACI. This part-time contract position, based in either Singapore or Hong Kong, offers flexible working hours, a great entry into the Travel & Hospitality, as well as the Recruitment Industry.ResponsibilitiesMaintain records and up to date client information on all prospects, target accounts and new clients through CRM and social media.Regional and social media marketing campaign coordinator across Asia Pacific.Competitor research and strategic analysis.Alignment of internal communications across the offices.Maintain integrity of the company’s content and social media, create and execute regional social media marketing in line with business objectives.Digital & website management: structure and content updates.Content manage ACI's e-newsletter.File and manage information for the CEO in strict confidence and prepare reports, marketing materials, spreadsheets, presentation slides, and correspondences.Maintain Client Contract files and update Client Contract Control List.Prepare and compile consultants’ reports across regional offices.Monitor and co-ordinate work with internal parties and external third-party suppliers.Peruse through news and trade publications on a daily basis and capture relevant industry/client news QualificationsDegree holder, or currently pursuing a degreeExperience in marketing, sales or as an assistant will be highly advantageous Excellent organizational and time management skillsStrong communication and interpersonal abilitiesProficient in MS OfficeAbility to multitask and prioritize daily workload BenefitsFlexible working hoursGreat entry into the Tourism & Hospitality IndustryExposure to the inner workings of a specialist Recruitment, Executive Search, and Professional Training firm If you are a proactive and detail-oriented individual with a passion for the travel and hospitality industry, we encourage you to apply for this exciting opportunity to work alongside our CEO and contribute to the success of ACI.

Singapore

Contract
Apply now

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Salary and employment trends

ACI is the leading specialist Recruitment, Executive Search and Professional Training firm dedicated to the Travel, Tourism, Hospitality and Lifestyle Industries.

Partnering with leading industry experts, our regular reports provides detailed insights into employee sentiments, employment trends and salary benchmarks across the industry.

Hiring Managers Expect New Headcounts n 2025

Candidates expecting to change jobs in 2025

Received a Bonus this year

Our dedicated team

Understanding nuances and macro talent issues of an industry takes people from within the industry to appreciate. Our highly - regarded team of consultants comprise of professionals from travel & hospitality sector with proven experience across the globe. We are a team dedicated to assist you achieve your goals

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What they say about us

We engaged Andrew Chan and the team at ACI HR to recruit a senior management role for us in Singapore. The brief was tight and the expectations were high. Andrew responded with a high calibre list of candidates, delivering on the skill set we needed. Andrew is a pleasure to work with, approachable, professional and accessible. This was essential given that we were recruiting from Australia.

Tanya Jarman

Senior Marketing Manager, International - South Australian Tourism Commission

We engaged the services of ACI to help us identify a candidate to grow our Asia-Pacific team. From the onset, ACI proved themselves to be very professional. They were very thorough in recognizing our specific needs and made some relevant suggestions based on their comprehensive list of options from their pool of local talent. They were very efficient in organizing follow-up meetings, showing a great deal of flexibility. Throughout the process, they were responsive and professional. They have followed up after the fact to make sure the fit was good for both the employer and the candidate. In the end, they were key in helping us find an excellent candidate. We thank them of all their efforts, and hope to have the opportunity to work with them again soon

Patrick Andres

Managing Director, Asia Pacific - Rainmaker Asia Pacific

We have been using ACI as our preferred Executive Search firm for a number of years and have found them to be true professionals with a clear understanding of our company's requirements, as well as an instrumental in helping us build our Asia Pacific team and we would have no hesitation to recommend their services.

Frederick Wong

TrustYou, MD & VP Asia Pacific

We have been working with Thomas Lim and ACI for many years and we have always been impressed by his professionalism, good customer service and his ability to supply us with strong candidates for hard to fill roles. ACI is certainly our preferred recruitment agency and we will absolutely continue using ACI recruitment service in the future.

Srun Paothawee

Team Leader - Talent Attraction, Amadeus Asia Limited

I worked with ACI for the recruitment of the Manager in charge of our Shanghai Office. Because of our company is based in Europe, it could have been difficult to work. In this case with ACI, it was very easy! The team was very responsive, very clear and we had regular feedbacks regarding this recruiting process. I was pleased to have ACI representing locally our interest. Overall, the process was very different and it went very fast (4 weeks in total). I strongly recommend ACI team to any potential recruiter.

Herve Bellaiche

Executive Vice President Sales & Marketing, COMPAGNIE DU PONANT

Clients

Awards

GOLD WINNER

Best Cross-Border Recruitment HR Vendors of the Year 2018
GOLD WINNER

Best Mobile Experience Asia Recruitment Awards 2017
GOLD WINNER

Best Recruitment Firm, Hospitality HR Vendors of the Year 2016,2017,2018, 2019, 2023
GRAND WINNER

Best Recruitment of the Year HR Vendors of the Year 2018
GRAND WINNER

Recruitment Agency Asia Recruitment Awards 2017

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Reliable HR solutions for the travel, hospitality & lifestyle industry

Executive Sous Chef

Director of Sales

Revenue Manager

General Manager (Pre-opening)

Intern / Assistant to CEO

Director of HR (Maldives)

Intern / Assistant to CEO

Salary and employment trends

Our dedicated team

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What they say about us

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GRAND WINNER

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