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The CompanyThe client is the defining name in luxurious cruise travel by distinguishing itself in the ultra-luxury market with its elegant, all-suite ships, all-inclusive pricing, worldwide itineraries and genuine hospitality. They have a reputation as the "World's Best" cruise line and seek individuals who take personal pride in their work to join their award-winning team.The RoleOverview of Role:Responsible for:This position is held within the Asia Pacific Reservations department and is responsible for selling Cruises and any related add-on products. This involves (but is not limited to) checking availability, taking new and editing/updating existing reservations as well as troubleshootingEfficient call handling & processing all aspects of reservations from Asia Trade Partners.Assisting any Asia Direct Consumers, booked with a Trade Partner, with their queries always ensuring the Trade Partner is kept informed of the outcomeKey Responsibilities:Accurate processing and administration of the company's Reservations for Asia market, which includes:Chasing outstanding balancesEnsuring all Guest Information has been completed and is accurateFinalising special requestsAdding air, hotel, land & transfer arrangements in conjunction with the guests cruise reservationAdvising of any itinerary changesLiaise with Air department for air specific requests in conjunction with the guests cruise reservationsLiaise and assist administration/documentation department with various tasksEfficient handling of Asia trade and consumer phone callsResponding to incoming emails & taking appropriate action in a courteous and efficient mannerTroubleshooting minor challenges regarding reservationsClose communication with relevant departments in all the OfficesRunning and processing of various reports as assignedAssist in processing of:GroupsOther tasks, as requiredInteraction with Asia Pacific Sales & Marketing teamsAssisting (as required) with travel shows, events and travel partner visits/trainingGeneral administration & other tasks as assigned by the Manager/sThe PersonRequirementsYears of experience:2-3 years’ experience in the Reservations/Sales Environment. Preference for luxury and/or travel knowledgeEssential qualifications and skills:Languages – English and Mandarin essential (fluent written and spoken)Competent telephone skillsMicrosoft officeGood / ExcellentCustomer ServiceVerbal and written communication skillsOrganisation skills and ability to prioritise tasksMust be able to :Work independently and be self-motivatedBe an effective resource in a team environmentProvide knowledgeable, courteous and efficient serviceResponsible for maintaining thorough knowledge of the compnay's product, policies and proceduresAttention to detail and accuracy
N/A
Permanent
Apply nowThe CompanyOur client is a well established non-profit organisation with multiple offices in the Asia Pacific region. The RoleThis role may be based in any city located in the Asia Pacific - remote work possible. Remuneration will be based on experience and the right fit and will pay up to US$3,000.00 per month.The Marketing director will provide vision and leadership for the strategic development of the marketing landscape, ensuring the delivery of an excellent, stimulating and innovative digital experience to all of our prospect and stakeholder audiences. In a highly competitive environment where prospective members are bombarded with choice, we need to provide a sector leading experience for all our audiences, utilising the latest multi-channel communication tactics and technologies. As an expert in your field, you will lead the enhancement of the association’s digital channels through continuous development and enhancement of our digital presence including user experience (UX), content, SEO, CRM and mobile. Throughout, you will drive the brand through all communications and channels – maximising reputation, recruitment and reach amongst our key audiences. The post-holder will oversee the development of core content and social strategies through their content team to enrich engagement, exercise synergies across marketing outputs and unlock potential content and social-led themes and campaigns. You will also give strategic direction and leadership to the web team, honing primary web product developments to ensure rich engagement with key audiences. This will include the digestion of complex conceptual ideas and bringing them to life for stakeholder consideration. You will lead further CRM integration to facilitate personalised, relevant and timely communication with our key audiences to enable them to have a best-in-class, rich and seamless university experience. Strategic development: As a key stakeholder, actively contribute to the devising of the association’s strategy, steer best practice in the area of digital user experience and content through industry best practice and analytic data.Explore the utilisation of market leading, multi-channel communication developments and technologies to keep all our audiences informed. Ideate and champion brand-building marketing strategies and communications. Effectively oversee and design execution of all industry and membership communications Clarify value propositions for all products and services Devise strategies to drive online traffic to the website. Oversee the social media strategy. Devise and deliver an effective content marketing strategy, securing feedback, endorsement and support from key stakeholders, tailored to audience, brand and key institutional themes. Devise the marketing-focussed digital strategy, securing feedback and endorsement from key stakeholders. Team management: Lead the content, web and CRM areas to deliver industry leading digital experience and traffic and reputation enhancing content that meets the strategic objectives of the association supported by analytics. Regularly meet with the teams to define and manage digital, content and CRM development. Develop team members through reviews, objectives and identify training where required. Motivate team members to deliver excellence in everything they do. Drive innovation and encourage the wider Marketing team to seek out and identify new trends in including technical enhancement, content creation and deployment. Drive efficiency and planning processes that will aid digital delivery, content creation and its organisation. Innovation: Managing any future plans for redesign of the institution’s website and bring enhancements to the Association’s marketing-focussed digital landscape. Improving the usability, design, content and conversion of the website. Effective marketing roadmap development and delivery that brings about effectiveness and efficiencies. Oversee digital campaign plans to ensure they are innovative, brand led and effective. Work with the CEO and HODs to devise more effective integrated campaigns Tracking conversion rates and making improvements to the website Developing and managing digital marketing campaigns, working closely Utilising a range of techniques including paid search and social media, SEO and PPC. Evaluating customer research, market conditions and competitor data Enhance analytic tools use and understanding, placing metrics at the heart of everything we do across digital. Lead analytic use and best practice approach through teams. Managing online brand and product campaigns to raise brand awareness. The PersonProven work experience as a Marketing director Demonstrable experience in designing and implementing successful marketing campaigns Strong understanding of how all current digital marketing channels function Solid knowledge of online marketing tools and best practices Hands on experience with SEO/SEM, Google Analytics and CRM software Familiarity with web design Excellent analytical and project management skills Strong team management and communication (written and verbal) skills BSc degree in Marketing, Digital technologies or relevant field
Asia Pacific
Permanent
Apply nowThe CompanyOur client is a well established non-profit organisation with multiple offices in the Asia Pacific region. The RoleThe Head of Sustainability and Social Responsibility Officer will provide oversight, expertise and leadership for the strategic program development and manage the team to deliver thought leadership and value to key stakeholders.Supervisory Responsibilities: Oversees the overall management, execution, and communications of the sustainability program and SSR department. Provides people leadership to SSR team members and, where appropriate, engaged consultants Provides project management and oversight for projects engaging industry experts.Program Management Responsibilities: Fields new opportunities to demonstrate thought leadership and tangible market impact on varioustopics within responsible tourism development including: net zero initiatives, waste reduction/recovery solutions, financial inclusion, SME enablement, destination management, regenerative travel, DEI and others. Develops and project manages submissions to secure project work supported by development banks, corporates and others. Oversees the overall SSR program for the association in alignment with the strategies and priorities of the organization.Duties/Responsibilities: Demonstrates thought leadership in curating and communicating PATA’s advocacy for responsible tourism development. Identifies critical projects relevant to responsible travel development, in alignment mission andvision, for the association to support and engage on. Proposes strategies and projects to address various environmental concerns including energy use,conservation, reduction of pollution, recycling, building and facility design, and general education on sustainability. Maintains and engages a network of industry experts across the various disciplines related to responsible travel and tourism development. Drafts and implements sustainable travel industry policies that address environmental concerns.Facilitates research projects to address environmental and sustainability concerns, interests, and issues. Drafts and prepares reports, presentations, and proposals; presents proposals and recommendations to the Chief Executive Officer, board of directors, and other key stakeholders. Develops and maintains appropriate documentation and records including budgets and other financials. Prepares documentation required for project funding for various environmental initiatives including proposals and grant applications. Assesses and analyzes industry policies and processes to identify areas in and processes to whichimprovements can be made in accordance with the organization’s commitment to sustainability.Brainstorms and identifies creative ways in which the company can balance business obligations with the goal of respecting, supporting, and improving the local and global environments. Identifies and facilitates training as needed. Performs other related duties as required. The PersonExcellent verbal and written communication skills. Superlative and creative problem-solving and analytical skills. Thorough and current knowledge of sustainability practices, and applicable laws and regulations. Ability to analyze and understand research and to identify relevant and valuable information. Excellent organizational skills and attention to detail. Ability to create, interpret, and execute a budget. Presentation skills required to deliver proposals to varying groups of individuals. Bachelor’s degree in related field required; Master’s degree highly preferred. Professional certification preferred. Three to five years of management experience required.
Worldwide
Contract
Apply nowThe CompanyOur client is a regional leader in the high end luxury co-working space. They have been inspired by the demand for a more holistic space in which to conduct business – the desire for somewhere to gather, create and innovate rather than merely get things done. Because beyond productivity, work is also about new conversations, connections, inspiration, contemplation and repose. Our client is designed to be the perfect backdrop to the highlights of life happening.The RoleAs a Director of Operations, you will be responsible for organising and overseeing the daily operations. You will also be responsible for developing internal operational processes and systems, leading the pre-opening of new offices, building sustainable relationships with key offices and supporting the company's launch into new markets. A successful Director of Operations will be responsible for ensuring the efficient operations of the establishment to facilitate the accelerating development and long-term success. The Director of Operations will report to the Chief Operating Officer and work closely with the Senior Management Team.Ensure Operational SuccessMonitor the performance of operations and provide operational direction to deliver budgeted results and maintain industry-appropriate costs, efficiencies and qualitiesResearch and implement new systems to improve operational efficiency and member experienceDesign and implement operational processes and procedures, including training manuals and Standard of Procedures (SOPs) to ensure optimal quality performanceSupport the regional offices and General Managers in training and reviewing of systems and SOPsEvaluate regional performance (via audits and surveys) and identify areas for improvement to ensure high member and team satisfaction, while being aligned with brand standardsPush to continuously improve by identifying opportunities for more effective processing and workflow – either by doing things differently or by doing the same things more efficientlyWork with the Operations team on day-to-day operational issues and inquiries Financial ManagementWork closely with the Finance team and the Management team on Annual Operations budget, roadmaps and other necessary reportsWork closely with the Operations Team to ensure accurate budgeting and forecasting of the Capital Projects BudgetsClosely manage and control the Portfolios Opex budgets (Monthly – Quarterly and Annually)Provide a detailed monthly review of each month’s spending by categoryEnsure operational activities remain on time and within a defined budget Process & Protocol ManagementDevelop and maintain a Regional Crisis Management Plan (RCMP) based on the Core Crisis Management Plan (CCMP)Develop, rehearse and modify all associated security, crisis and emergency plans across the regionWork with the Operations team to establish SOPs and ensure workflows adhere to any natural disaster regulations (e.g. COVID-19) or unforeseen circumstances (e.g. riots) when requiredDevelop and maintain operational SOPs and training guidelines on office management systems, customer relations systems or other dashboardsDevelop design ideas and new product specifications to evolve our design standards and innovate our physical workplace productsDevelop Onboarding SOPs with the Human Resource team Vendors ManagementMaintain and further develop a strong network of vendor/supplier contacts locallyUtilise those contacts to source, initiate, and assess potential for collaboration for new and existing partnerships Spearhead our Pre-opening ActivitiesWork with leadership on related Pre-Opening Budget development, Pre-Opening Checklist, Staffing Guide and customisation of property training programsManage and oversee all aspects of TGR’s pre-opening operational activities (including development of F&B programme)Work closely with the Design and Development Team to review and provide operational feedback (IT, Security, Operation Flow) on each office’s designWork closely with landlords and each country’s General Manager during pre-opening periodEnsure the collection and set up of building access cards, letter box keys, mail management, marketing, lift access, lift signages, etcWork closely with the Operations team, the Project Manager, and the Opening Team to follow through on on-site activities and ensure smooth openingThe PersonRequirementsHave a qualification in Facilities Management, Real Estate, Business management, Finance or the equivalentWith minimum of 8 years of experience in Operations-related fieldsExperience in the Hospitality industry, Service industry or at co-working spaces is an added advantageProven track record in being able to handle multiple projects on short timetables and manage staff resources efficiently and successfullyProficient in the development of design drawings and able to review construction documentsProficient in Microsoft Word, Excel, and PowerPoint QualitiesAble to organise, plan and manage multiple activities to accomplish desired resultsAble to effectively make sound decisions under tight deadlinesAble to maintain strong interpersonal relationships with team members, internal and external stakeholdersAble to work with a team that is spread across locationsEnjoy working in a fast-paced environmentHave strong technical aptitude and analytical skillsHave strong verbal and written communication skills, confident interacting with vendors, speakers and cross-company teams at all different levels of seniorityHave a desire to remain up-to-date with changes in technologyMust be team oriented and be able to lead productive, multi-discipline meetingsAct in a manner of integrity that shows support for the company, its values, and the employees, while maintaining constant focus on meeting/exceeding requirements and expectations
Singapore
Permanent
Apply nowThe CompanyOur client is a market leader in Singapore and is fast expanding with multiple award winning concepts and brands located in several locations. The RoleReporting to the Chief Operating Officer, the General Manager is to provideleadership for day-to-day hotel operations while contributing to the overall achievement of business goalsthrough effective cost control measures.This role requires a leader with strong business acumen who can maximize profitability, ensure consistentguest experiences whilst motivating, developing and leading a dynamic team.Essential duties and responsibilities include, but are not limited to:·Oversee and manage several divisions / departments within the hotel, ensuring strong Revpar andaverage rate with good occupancy.Manage and enhance the efficiency and productivity of daily operations to ensure that businessobjectives are met Maintains relationships with stakeholders to balance the Hotel and ownership’s outcomes. Working across functional teams and departments to establish budget and forecast to meet targets andcontrol operational costs whilst managing the hotel’s branding, marketing communications and eventsEnsuring the compliance of company control procedures in accordance with internal audit requirementsEstablish effective communication channels with stakeholders to provide a system of feedback on theoverall success of the hotel operations. This feedback should lead to the implementation of operationalimprovements that better meet the needs & expectations of stakeholders. Lead, manage and motivate the team on the focus on guest experiences to deliver the personalizedbespoke service standards. The PersonExposure to luxuryA team leader with a strong desire to mentorHands on - not afraid to roll sleeves upStrong stakeholder management abilityA multitasker - always able to recreate demandAble to oversee all aspects of hotel operations
Singapore
Permanent
Apply nowThe CompanyOur client is a regional leader in the high end luxury co-working space. They have been inspired by the demand for a more holistic space in which to conduct business – the desire for somewhere to gather, create and innovate rather than merely get things done. Because beyond productivity, work is also about new conversations, connections, inspiration, contemplation and repose. Our client is designed to be the perfect backdrop to the highlights of life happening. The RoleWe are looking for an experienced General Manager (GM) in Singapore, who can spearhead sales and growth, provide operational oversight and strategic leadership for our coworking space at Singapore. The GM plays a critical role in driving both sales and operations. As GM, you are the chief brand ambassador who supervises our team in Singapore. You will report directly to the Chief Commercial Officer on all strategic and tactical matters as they relate to sales, budget management, and growth strategy.This position requires a high level of intellectual rigour and integrity of the highest, and a passion for structure and details. Positive and a can-do attitude is a must. Proven track record in sales, P&L management, and leading a team are key.What will you doSpearhead Sales and Business Development Define key sales strategies for the region, budgets required to deliver, and drive successful execution to achieve resultsManage the local sales team and work towards 100% occupancyOwn the inbound and outbound sales process in the region: Lead qualification, prospecting, pipeline building and opportunity identificationManage P&L, revenue growth, sales targets, and other KPIsDirect with Charisma and Lead the TeamHire, manage and motivate the team on the ground. Serve as both a coach and a team player to the finance, marketing, sales, and member relations teams; assist to create and implement robust policy and proceduresBe a force of nature that pushes boundaries, possibilities, quality and deadlines by always being warm but demanding in a professional manner. Be optimistic and help other team members and stakeholders do so as wellBe the main representative and ambassador in Singapore. Be able to effectively communicate our vision and the rationale behind our business decisionsBuild our Brand, Presence, and GrowthEmbark on pre-sales of our Offices during pre-opening phaseOpen each new Office within the country at the targeted occupancy, and ensure the Offices are fully occupied thereafterManaging cluster performance – occupancy, revenue, profit, budget, member’s satisfaction & growth etc.Work closely with Marketing to covert leads to business in the local marketEnforce Operational RigourImplement and monitor systems to ensure smooth daily operations across all locations, working with the corporate Operations team to ensure thisBecome the brain trust and driver of all things related to your centres including (1) Sales, (2) Operations, (3) Strategy, and (4) AnalyticsBe a GuardianPrepare and present sales reports, financials, and operational challenges on a monthly basisAppoint and manage third-party consultants related to sales and operationsBe responsible for compliance with local regulation and practices The PersonSomeone strong at sales and business development with proven management experienceA person ready to get their hands dirty and who understands that devil is in the detailsGets excited about working with numerous people across cultures day to dayStrong organisational skills, including the ability to prioritise, multi-task, delegate and work effectively with minimal supervisionImpeccable and concise communication and presentation skills, verbal and writtenDemonstrate integrity, responsibility and good work ethicsProficient in basic computer skills including Microsoft Word, Excel and PowerPointAble to work with multiple and tight deadlinesSelf-directed with a high level of initiative and a ‘can do’ attitudeFinds it easy to bridge corporate and start-up culture
Singapore
Permanent
Apply nowThe CompanyOur client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The RoleIdentify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new businessGenerating profitable sales in the marker through: The development and execution of a sales planSupporting the development of and effective sales strategySupporting sales teams by ensuring sales excellence and prospecting methodology is embracedDeveloping and being accountable for a robust sales and prospecting pipeline across all marketsSupporting the conversion of those identified prospects into clientsManaging an appropriate handover of new clients to the relevant client servicing teamsLeading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertiseDeveloping opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needsHelping to facilitate activities across solution linesFollowing sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The PersonIntellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantageOperational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to SalesStrong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalentMinimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Philippines
Permanent
Apply nowAbout UsOur mission is simple: we aim to be the best HR Solutions company by helping clients achieve success through talents. And we can only accomplish this mission by hiring our own exceptional people who share our values. When you join ACI, you become an integral part of changing the lives of working people across the industry we are passionate about, every single day.As the industry starts to recover from the pandemic, we are now in a position to re-build our team in multiple offices. This position will be based in Sydney, with the flexibility of working from home or office. The RoleAs a Recruitment Consultant with ACI, you will have the flexibility and independence to excel, but at the same time be part of a team of consultants who are specialists in their niche markets. Your role will involve managing the recruitment process from beginning to end, providing an exceptional level of service to clients and candidates alike. We prefer Experienced Recruiters or a Sales-driven individual who can build senior level relationships with clients and candidates. Key Responsibilities:Identify business opportunities by speaking to clients and candidates as well as by keeping abreast of industry developmentsExceed client expectations by building robust relationships and a detailed understanding of each client’s organisation and recruitment needsManage client roles, including by writing and placing job ads and head huntingSource, select and match candidates with appropriate roles, ensuring only the highest quality candidates are put forward to clientsArrange interviews, ensuring candidates are fully briefed and providing regular communications and feedbackOrganise and attend meetings with prospective clients as well as developing existing relationshipsThe PersonYou should enjoy and thrive working independently and be able to maximise the output from flexible working conditionsAt least five years' sales and or recruitment experienceA commitment to exceeding client expectations, attracting top talent and achieving targetsAbility to build a solid understanding of your clients’ needs and wider industry trendsAn entrepreneurial, organised and driven approach with excellent attention to detail
Sydney
Permanent
Apply nowThe CompanyOur client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof.The RoleThis position will report into the Managing Director - APAC.This is a senior role responsible for overall business development and revenue generation in the region assigned Plan, manage and execute strategy to develop existing accounts on the region Develop and execute direct and indirect sales strategies for new clients Build the P&L revenue approach to segment prospects and leads Meet the budget defined and produce timely weekly, monthly and/or yearly forecast / pipeline reports Responsible for contracts and conditions associated Manage and monitor performance of a team that may comprises of Account Manager, Sales Manager & Customer Support Attract and hire top-notch talents Manage contract renewals Minimize churn rates Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period Budget and forecast revenue and profit goals for the business unit and identify how to best utilize all resources to achieve revenue and profit goals on respective markets Analyze data to identify key indicators and levers that influence adoption, upsell and churn Maintain and expand relationships with strategically important customers Represent the entire range of Company products and services to assigned customers while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the Company Cross-sell new products Closely coordinates Company management involvement with customers Cultivate, establish, and maintain senior management relationships at select Market Maker customers Manage relationships with immersion ecosystem partners Maintain in-dept knowledge about products and the competitive landscape Work with Marketing team to develop programs to our installed base of customers and prospects Work with Product team to drive product roadmap to meet customer needs Represent the Company to major customers and professional associationsThe PersonInternational Experience in multi-cultural, international organization Internet Experience in relationships with Internet B2B companies SMB Experience in small or medium business environment Problem solver - coordination Be animated by a spirit of solutions finder through coordination of the stakeholders Team player who also knows how to make things happen Personality Directive, supportive, participative, and achievement-oriented Skills & Software Word, Excel, PPT Any experience with RMS, PMS, CRM, CMS, or Google Analytics will be a plus Strong organizational management skills and vast networkThis is required in order to lead the market expansion and representing the company in the market while liaising with both Asian Regional Head Office and European Head Quarters. Languages Fluent in English and Korean languages (spoken and written) TravelExtensive travel is required
N/A
Permanent
Apply nowThe CompanyOur client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof.The RoleIdentify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new businessGenerating profitable sales in the marker through: The development and execution of a sales planSupporting the development of and effective sales strategySupporting sales teams by ensuring sales excellence and prospecting methodology is embracedDeveloping and being accountable for a robust sales and prospecting pipeline across all marketsSupporting the conversion of those identified prospects into clientsManaging an appropriate handover of new clients to the relevant client servicing teamsLeading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertiseDeveloping opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needsHelping to facilitate activities across solution linesFollowing sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standard.The PersonIntellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantageOperational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to SalesStrong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalentMinimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred.
Sydney
Permanent
Apply nowThe CompanyOur client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The RoleIdentify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new businessGenerating profitable sales in the marker through: The development and execution of a sales planSupporting the development of and effective sales strategySupporting sales teams by ensuring sales excellence and prospecting methodology is embracedDeveloping and being accountable for a robust sales and prospecting pipeline across all marketsSupporting the conversion of those identified prospects into clientsManaging an appropriate handover of new clients to the relevant client servicing teamsLeading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertiseDeveloping opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needsHelping to facilitate activities across solution linesFollowing sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The PersonIntellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantageOperational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to SalesStrong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalentMinimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Malaysia
Permanent
Apply nowThe CompanyOur client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The RoleIdentify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new businessGenerating profitable sales in the marker through: The development and execution of a sales planSupporting the development of and effective sales strategySupporting sales teams by ensuring sales excellence and prospecting methodology is embracedDeveloping and being accountable for a robust sales and prospecting pipeline across all marketsSupporting the conversion of those identified prospects into clientsManaging an appropriate handover of new clients to the relevant client servicing teamsLeading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertiseDeveloping opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needsHelping to facilitate activities across solution linesFollowing sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The PersonIntellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantageOperational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to SalesStrong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalentMinimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Thailand
Permanent
Apply nowThe CompanyThe client is the defining name in luxurious cruise travel by distinguishing itself in the ultra-luxury market with its elegant, all-suite ships, all-inclusive pricing, worldwide itineraries and genuine hospitality. They have a reputation as the "World's Best" cruise line and seek individuals who take personal pride in their work to join their award-winning team.The RoleOverview of Role:Responsible for:This position is held within the Asia Pacific Reservations department and is responsible for selling Cruises and any related add-on products. This involves (but is not limited to) checking availability, taking new and editing/updating existing reservations as well as troubleshootingEfficient call handling & processing all aspects of reservations from Asia Trade Partners.Assisting any Asia Direct Consumers, booked with a Trade Partner, with their queries always ensuring the Trade Partner is kept informed of the outcomeKey Responsibilities:Accurate processing and administration of the company's Reservations for Asia market, which includes:Chasing outstanding balancesEnsuring all Guest Information has been completed and is accurateFinalising special requestsAdding air, hotel, land & transfer arrangements in conjunction with the guests cruise reservationAdvising of any itinerary changesLiaise with Air department for air specific requests in conjunction with the guests cruise reservationsLiaise and assist administration/documentation department with various tasksEfficient handling of Asia trade and consumer phone callsResponding to incoming emails & taking appropriate action in a courteous and efficient mannerTroubleshooting minor challenges regarding reservationsClose communication with relevant departments in all the OfficesRunning and processing of various reports as assignedAssist in processing of:GroupsOther tasks, as requiredInteraction with Asia Pacific Sales & Marketing teamsAssisting (as required) with travel shows, events and travel partner visits/trainingGeneral administration & other tasks as assigned by the Manager/sThe PersonRequirementsYears of experience:2-3 years’ experience in the Reservations/Sales Environment. Preference for luxury and/or travel knowledgeEssential qualifications and skills:Languages – English and Mandarin essential (fluent written and spoken)Competent telephone skillsMicrosoft officeGood / ExcellentCustomer ServiceVerbal and written communication skillsOrganisation skills and ability to prioritise tasksMust be able to :Work independently and be self-motivatedBe an effective resource in a team environmentProvide knowledgeable, courteous and efficient serviceResponsible for maintaining thorough knowledge of the compnay's product, policies and proceduresAttention to detail and accuracy
N/A
Permanent
Apply nowThe CompanyOur client is the defining name in luxurious cruise travel by distinguishing itself in the ultra-luxury market with its elegant, all-suite ships, all-inclusive pricing, worldwide itineraries and genuine hospitality. They have won a reputation as the "World's Best" cruise line and seek individuals who take personal pride in their work to join their award-winning team.The RoleThis role will suit an experienced Marketing Assistant or Marketing Executive who is results driven, organised and has had hands on marketing experience. This regional role requires someone who has a strong ability to communicate across multiple cultures and will be responsible for the ongoing coordination of marketing campaigns for the company throughout Asia. Responsibilities will include the localisation and translation of marketing assets for both consumer and trade across all channels. The role reports to the Director of Marketing for Asia Pacific and works closely with global teams based in Australia, the UK, Europe and the USA as well as the local sales team in Asia. Key Responsibilities: Deliver campaign materials and rollout based on campaign mix developed in consultation with the Director of Marketing APAC and other key stakeholders, including translations where requiredAct as the champion for Asia market campaigns (email, advertising, direct mail, venues, and internal communications) to ensure activity is running to message and is on-brand.Support Director of Marketing APAC in designing and implementing Asia marketing strategy Work closely with internal and external stakeholders to implement marketing activitiesTake a design-oriented perspective and maintain the integrity of the Silversea brandContribute meaningful ideas to the wider marketing and PR teams to drive revenue and new customer acquisition targetsContribute to an ongoing content program which will feed an email marketing strategy and social media calendarMaintain accurate budgets, campaign planners and critical path schedules for all projectsBe a first point of contact for Asia trade marketing co-ops; work closely with Director of Marketing APAC, and the sales team, to review, approve and implement the coopsReport on relevant marketing data and results, and create insights and strategies to improve conversion and continuous improvementBe the in-market lead for the local social media agency, to build up official online channels i.e. WeChatSupport Director of Marketing APAC in other marketing duties within the APAC region (e.g. support projects related to AUNZ markets or global initiatives) The PersonEssentialBachelor’s degree in Marketing or similar disciplineMinimum three years’ experience in a marketing team within the service industry (e.g. tourism, cruise, airline, hotel)Proven track record in campaign execution (brief to rollout) including email and social mediaExposure to a sales-oriented environment Proactive and ambitious, used to working in a fast-paced team environmentAbility to work independently and demonstrate initiativeStrong communication and stakeholder relationship skillsFluent Mandarin and English (written and spoken)DesirableExperience in working with luxury or premium brands is a big plusKnowledge of the travel industry.Knowledge of another Asian language
N/A
Permanent
Apply nowThe CompanyOur client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The RoleIdentify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new businessGenerating profitable sales in the marker through: The development and execution of a sales planSupporting the development of and effective sales strategySupporting sales teams by ensuring sales excellence and prospecting methodology is embracedDeveloping and being accountable for a robust sales and prospecting pipeline across all marketsSupporting the conversion of those identified prospects into clientsManaging an appropriate handover of new clients to the relevant client servicing teamsLeading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertiseDeveloping opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needsHelping to facilitate activities across solution linesFollowing sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The PersonIntellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantageOperational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to SalesStrong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalentMinimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Philippines
Permanent
Apply nowAbout UsOur mission is simple: we aim to be the best HR Solutions company by helping clients achieve success through talents. And we can only accomplish this mission by hiring our own exceptional people who share our values. When you join ACI, you become an integral part of changing the lives of working people across the industry we are passionate about, every single day.As the industry starts to recover from the pandemic, we are now in a position to re-build our team in multiple offices. This position will be based in Sydney, with the flexibility of working from home or office. The RoleAs a Recruitment Consultant with ACI, you will have the flexibility and independence to excel, but at the same time be part of a team of consultants who are specialists in their niche markets. Your role will involve managing the recruitment process from beginning to end, providing an exceptional level of service to clients and candidates alike. We prefer Experienced Recruiters or a Sales-driven individual who can build senior level relationships with clients and candidates. Key Responsibilities:Identify business opportunities by speaking to clients and candidates as well as by keeping abreast of industry developmentsExceed client expectations by building robust relationships and a detailed understanding of each client’s organisation and recruitment needsManage client roles, including by writing and placing job ads and head huntingSource, select and match candidates with appropriate roles, ensuring only the highest quality candidates are put forward to clientsArrange interviews, ensuring candidates are fully briefed and providing regular communications and feedbackOrganise and attend meetings with prospective clients as well as developing existing relationshipsThe PersonYou should enjoy and thrive working independently and be able to maximise the output from flexible working conditionsAt least five years' sales and or recruitment experienceA commitment to exceeding client expectations, attracting top talent and achieving targetsAbility to build a solid understanding of your clients’ needs and wider industry trendsAn entrepreneurial, organised and driven approach with excellent attention to detail
Sydney
Permanent
Apply nowThe CompanyOur client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof.The RoleThis position will report into the Managing Director - APAC.This is a senior role responsible for overall business development and revenue generation in the region assigned Plan, manage and execute strategy to develop existing accounts on the region Develop and execute direct and indirect sales strategies for new clients Build the P&L revenue approach to segment prospects and leads Meet the budget defined and produce timely weekly, monthly and/or yearly forecast / pipeline reports Responsible for contracts and conditions associated Manage and monitor performance of a team that may comprises of Account Manager, Sales Manager & Customer Support Attract and hire top-notch talents Manage contract renewals Minimize churn rates Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period Budget and forecast revenue and profit goals for the business unit and identify how to best utilize all resources to achieve revenue and profit goals on respective markets Analyze data to identify key indicators and levers that influence adoption, upsell and churn Maintain and expand relationships with strategically important customers Represent the entire range of Company products and services to assigned customers while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the Company Cross-sell new products Closely coordinates Company management involvement with customers Cultivate, establish, and maintain senior management relationships at select Market Maker customers Manage relationships with immersion ecosystem partners Maintain in-dept knowledge about products and the competitive landscape Work with Marketing team to develop programs to our installed base of customers and prospects Work with Product team to drive product roadmap to meet customer needs Represent the Company to major customers and professional associationsThe PersonInternational Experience in multi-cultural, international organization Internet Experience in relationships with Internet B2B companies SMB Experience in small or medium business environment Problem solver - coordination Be animated by a spirit of solutions finder through coordination of the stakeholders Team player who also knows how to make things happen Personality Directive, supportive, participative, and achievement-oriented Skills & Software Word, Excel, PPT Any experience with RMS, PMS, CRM, CMS, or Google Analytics will be a plus Strong organizational management skills and vast networkThis is required in order to lead the market expansion and representing the company in the market while liaising with both Asian Regional Head Office and European Head Quarters. Languages Fluent in English and Korean languages (spoken and written) TravelExtensive travel is required
N/A
Permanent
Apply nowThe CompanyOur client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof.The RoleIdentify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new businessGenerating profitable sales in the marker through: The development and execution of a sales planSupporting the development of and effective sales strategySupporting sales teams by ensuring sales excellence and prospecting methodology is embracedDeveloping and being accountable for a robust sales and prospecting pipeline across all marketsSupporting the conversion of those identified prospects into clientsManaging an appropriate handover of new clients to the relevant client servicing teamsLeading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertiseDeveloping opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needsHelping to facilitate activities across solution linesFollowing sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standard.The PersonIntellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantageOperational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to SalesStrong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalentMinimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred.
Sydney
Permanent
Apply nowThe CompanyOur client is a leader in Hospitality Operations Software solutions with a 5,000 Hotels installed base in over 32 countries including top hotel chains. They build technology solutions that enable hotels to deliver the best guest experience. Cloud Platform includes optimization and automation solutions aimed at hotel operations. They aim to grow their presence in Australia/New Zealand and further increase their penetration in Australia, New Zealand and Pacific International Hotel chains.The RoleOur client is looking for a high-performing Sales Director in the hospitality market. The successful candidate will be required to meet and exceed customer acquisition and revenue growth objectives within assigned territories and accountsLead sales and sales strategy to meet sales & profitability objectivesDevelop and execute strategic plans to achieve sales and profitability targets, market and revenue growth and expand customer base in Australia, New Zealand and Pacific Further establish the company in large Australia, New Zealand & Pacific Island hotel chains – approved vendor status Manage own accounts directly, from lead to close Build and maintain strong, long-lasting customer relationships Partner with customers to understand their business needs and objectives Effectively communicate the value proposition through proposals and presentations Understand hospitality-specific landscapes and trends Reporting on forces that shift tactical budgets and strategic direction of accounts Manage a small sales team The PersonProven sales executive experience, meeting and exceeding targets, developing client-focused, differentiated & achievable solutionsAbility to communicate, present & influence all levels of the organization, including executive & C-level Proven ability to be a self-starter and the ability to drive the sales process within the respective regionExperience working within the Hospitality Industry Proven ability to articulate distinct aspects of solutions & services, as well as to position against competitors High energy passionate individual with a passion for new technology and its impact on hospitality operations Excellent negotiation, communication and presentation skillsPresentable and eloquent especially when it comes to speaking to prospectsVery sociable and able to network with hoteliers and channel partnersQuick to resolve any problems that come their way with good initiative & a positive attitude Well-connected within the hospitality industry Excellent interpersonal skills with effective and positive leadership qualitiesAutonomous - able to be self-sufficient and independentExcellent use of all MS Office applications and experience in SalesForce (CRM) is highly desirable
Sydney
Permanent
Apply nowOur client is a global leader in providing software and technology intelligence to the hospitality operations industry. Their platform offers hotels a suite of software applications that boost efficiency and enhance guest service, directly impacting the bottom-line. These applications are fully customizable, multilingual, cloud-based and are offered as both stand-alone and bundled packages. With a global customer base across 40 countries their portfolio consists of some of the world’s most prestigious luxury hotel brands. Our client is looking for a high-performing Assistant Sales Director in the hospitality market with at least 7 years’ experience and reporting to the Senior Vice President. Duties and ResponsibilitiesDeveloping strategy, tactics, sales plans for the territory.Developing relationships with clients.Identifying and reporting on business opportunities in target markets.Representing the business at conferences, trade fairs and networking events.Maximising new business development opportunities.Set up sales projections.Understand all the prospects needs, problems or wantsIdentify decision makers and the decision-making process in allocated territories.Collaboratively work with the team to develop an account plan and strategy to maximise opportunities.Identify process bottlenecksIdentify buyer persona profiles.Follow sales process through leveraging sales techniques (Cultivating prospects, PowerPoint/Product demos in person and remote, proposal and contract process and closing the deal).Procure new and repeat business by monitoring contact with stakeholders in key markets.Maintain in-depth knowledge of the company product platform, industry trends, and competitive landscape.Contribute to product improvement and innovation based on the customer feedback collected.Act as an ambassador of the brand; network within the industry to spread awareness.Support and enhance an outstanding team oriented global culture.Support various business heads to achieve the desired growth for the regionThis is for you, if you possess the followingExcellent sales and negotiation skillsGood business senseA strong inclination towards technology.Are well connected in the industry.Initiative, drive and enthusiasmExcellent communication skillsGood planning and organisational skillsThe ability to work calmly under pressureA full driving licenceTechnical Competencies you’ll possess:Excellent Presentation Skills.Good knowledge of telemarketing and digital marketingGreat command of MS Office and awareness of other sales tools.Good time-management skillsGreat interpersonal and communication skillsProven record of successful deals closed will be beneficialThe knowledge, skills and ability to develop and implement strategies related to sales distribution.Strong business, communication and negotiation skills
Sydney
Permanent
Apply nowThe CompanyOur client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The RoleIdentify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new businessGenerating profitable sales in the marker through: The development and execution of a sales planSupporting the development of and effective sales strategySupporting sales teams by ensuring sales excellence and prospecting methodology is embracedDeveloping and being accountable for a robust sales and prospecting pipeline across all marketsSupporting the conversion of those identified prospects into clientsManaging an appropriate handover of new clients to the relevant client servicing teamsLeading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertiseDeveloping opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needsHelping to facilitate activities across solution linesFollowing sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The PersonIntellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantageOperational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to SalesStrong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalentMinimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Philippines
Permanent
Apply nowAbout UsOur mission is simple: we aim to be the best HR Solutions company by helping clients achieve success through talents. And we can only accomplish this mission by hiring our own exceptional people who share our values. When you join ACI, you become an integral part of changing the lives of working people across the industry we are passionate about, every single day.As the industry starts to recover from the pandemic, we are now in a position to re-build our team in multiple offices. This position will be based in Sydney, with the flexibility of working from home or office. The RoleAs a Recruitment Consultant with ACI, you will have the flexibility and independence to excel, but at the same time be part of a team of consultants who are specialists in their niche markets. Your role will involve managing the recruitment process from beginning to end, providing an exceptional level of service to clients and candidates alike. We prefer Experienced Recruiters or a Sales-driven individual who can build senior level relationships with clients and candidates. Key Responsibilities:Identify business opportunities by speaking to clients and candidates as well as by keeping abreast of industry developmentsExceed client expectations by building robust relationships and a detailed understanding of each client’s organisation and recruitment needsManage client roles, including by writing and placing job ads and head huntingSource, select and match candidates with appropriate roles, ensuring only the highest quality candidates are put forward to clientsArrange interviews, ensuring candidates are fully briefed and providing regular communications and feedbackOrganise and attend meetings with prospective clients as well as developing existing relationshipsThe PersonYou should enjoy and thrive working independently and be able to maximise the output from flexible working conditionsAt least five years' sales and or recruitment experienceA commitment to exceeding client expectations, attracting top talent and achieving targetsAbility to build a solid understanding of your clients’ needs and wider industry trendsAn entrepreneurial, organised and driven approach with excellent attention to detail
Sydney
Permanent
Apply nowThe CompanyOur client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof.The RoleIdentify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new businessGenerating profitable sales in the marker through: The development and execution of a sales planSupporting the development of and effective sales strategySupporting sales teams by ensuring sales excellence and prospecting methodology is embracedDeveloping and being accountable for a robust sales and prospecting pipeline across all marketsSupporting the conversion of those identified prospects into clientsManaging an appropriate handover of new clients to the relevant client servicing teamsLeading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertiseDeveloping opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needsHelping to facilitate activities across solution linesFollowing sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standard.The PersonIntellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantageOperational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to SalesStrong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalentMinimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred.
Sydney
Permanent
Apply nowThe CompanyOur client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof. The RoleIdentify and implement business growth and build pipeline of customers, manage and maintain relationships Develop sales proposals and presentations to drive new opportunities and generate new businessGenerating profitable sales in the marker through: The development and execution of a sales planSupporting the development of and effective sales strategySupporting sales teams by ensuring sales excellence and prospecting methodology is embracedDeveloping and being accountable for a robust sales and prospecting pipeline across all marketsSupporting the conversion of those identified prospects into clientsManaging an appropriate handover of new clients to the relevant client servicing teamsLeading and managing responses and developing quality presentations as needed, working with the relevant country and regional expertiseDeveloping opportunities by engaging colleagues across the business and demonstrating a strong ability to help solve clients’ needsHelping to facilitate activities across solution linesFollowing sales process protocols, including clearly defined sales strategy and activity, accurate pipeline reporting updates and compliance with marketing and branding standards The PersonIntellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions. Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment. Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results. Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work. Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must. Proven track record to build C level and senior executive relationships with clients. Established C-level/executive relationships is an advantageOperational savvy and client management experience is key Seasoned professional in enterprise Sales with a technology company Solid experience and exposure to SalesStrong analytical skills Solid negotiator and facilitator Excellent written and verbal communication skills Bachelor's degree or equivalentMinimum 5 years of experience in sales, consulting, working for a software vendor and/or in the travel industry 3 years management/supervisory experience preferred
Malaysia
Permanent
Apply nowACI is the leading specialist Recruitment, Executive Search and Professional Training firm dedicated to the Travel, Tourism, Hospitality and Lifestyle Industries.
Partnering with leading industry experts, our regular reports provides detailed insights into employee sentiments, employment trends and salary benchmarks across the industry.
Read MoreHiring Managers Expect New Headcounts n 2022
Experienced Paycuts in 2021
Made Redundent in 2021
Understanding nuances and macro talent issues of an industry takes people from within the industry to appreciate. Our highly - regarded team of consultants comprise of professionals from travel & hospitality sector with proven experience across the globe. We are a team dedicated to assist you achieve your goals
Meet the team Join our teamAt ACI Academy, by listening to the needs of our industry peers and colleagues, we've crafted a series of training programmes designed to meet today's business challenges.We understand that staying relevant in the workplace and constantly upgrading your skills empowers you to choose your path to success!TRAINING FORMATSI...
Learn MoreAt ACI, we believe it's more than just helping candidates find a job, we understand that a career is a continuous journey and we want to be there every step of the way.All our consultants have worked in the Travel, Hospitality and/or Lifestyle industry, and are genuinely passionate not only about your future, but the ind...
Learn MoreWine Down Wednesdays is the best networking event for travel & hospitality folks to let your hair down and mingle with other cool people from the Travel and Hospitality Industry.This monthly event is organised by ACI and BizEventsAsia and supported by HSMAI (Hospitality Sales & Marketing Association International...
Learn MoreWe engaged Andrew Chan and the team at ACI HR to recruit a senior management role for us in Singapore. The brief was tight and the expectations were high. Andrew responded with a high calibre list of candidates, delivering on the skill set we needed. Andrew is a pleasure to work with, approachable, professional and accessible. This was essential given that we were recruiting from Australia.
Tanya Jarman
Senior Marketing Manager, International - South Australian Tourism Commission
We engaged the services of ACI to help us identify a candidate to grow our Asia-Pacific team. From the onset, ACI proved themselves to be very professional. They were very thorough in recognizing our specific needs and made some relevant suggestions based on their comprehensive list of options from their pool of local talent. They were very efficient in organizing follow-up meetings, showing a great deal of flexibility. Throughout the process, they were responsive and professional. They have followed up after the fact to make sure the fit was good for both the employer and the candidate. In the end, they were key in helping us find an excellent candidate. We thank them of all their efforts, and hope to have the opportunity to work with them again soon
Patrick Andres
Managing Director, Asia Pacific - Rainmaker Asia Pacific
We have been using ACI as our preferred Executive Search firm for a number of years and have found them to be true professionals with a clear understanding of our company's requirements, as well as an instrumental in helping us build our Asia Pacific team and we would have no hesitation to recommend their services.
Frederick Wong
TrustYou, MD & VP Asia Pacific
We have been working with Thomas Lim and ACI for many years and we have always been impressed by his professionalism, good customer service and his ability to supply us with strong candidates for hard to fill roles. ACI is certainly our preferred recruitment agency and we will absolutely continue using ACI recruitment service in the future.
Srun Paothawee
Team Leader - Talent Attraction, Amadeus Asia Limited
I worked with ACI for the recruitment of the Manager in charge of our Shanghai Office. Because of our company is based in Europe, it could have been difficult to work. In this case with ACI, it was very easy! The team was very responsive, very clear and we had regular feedbacks regarding this recruiting process. I was pleased to have ACI representing locally our interest. Overall, the process was very different and it went very fast (4 weeks in total). I strongly recommend ACI team to any potential recruiter.
Herve Bellaiche
Executive Vice President Sales & Marketing, COMPAGNIE DU PONANT
Best Cross-Border Recruitment HR Vendors of the Year 2018
Best Mobile Experience Asia Recruitment Awards 2017
Best Recruitment Firm, Hospitality HR Vendors of the Year 2016,2017,2018, 2019
Best Recruitment of the Year HR Vendors of the Year 2018
Recruitment Agency Asia Recruitment Awards 2017
