The CompanyOur client is a regional leader in the high end luxury co-working space. They have been inspired by the demand for a more holistic space in which to conduct business – the desire for somewhere to gather, create and innovate rather than merely get things done. Because beyond productivity, work is also about new conversations, connections, inspiration, contemplation and repose. Our client is designed to be the perfect backdrop to the highlights of life happening.
The RoleWe are looking for an experienced General Manager (GM) in Singapore, who can spearhead sales and growth, provide operational oversight and strategic leadership for our coworking space at Singapore. The GM plays a critical role in driving both sales and operations. As GM, you are the chief brand ambassador who supervises our team in Singapore. You will report directly to the Chief Commercial Officer on all strategic and tactical matters as they relate to sales, budget management, and growth strategy.This position requires a high level of intellectual rigour and integrity of the highest, and a passion for structure and details. Positive and a can-do attitude is a must. Proven track record in sales, P&L management, and leading a team are key.What will you doSpearhead Sales and Business Development Define key sales strategies for the region, budgets required to deliver, and drive successful execution to achieve resultsManage the local sales team and work towards 100% occupancyOwn the inbound and outbound sales process in the region: Lead qualification, prospecting, pipeline building and opportunity identificationManage P&L, revenue growth, sales targets, and other KPIsDirect with Charisma and Lead the TeamHire, manage and motivate the team on the ground. Serve as both a coach and a team player to the finance, marketing, sales, and member relations teams; assist to create and implement robust policy and proceduresBe a force of nature that pushes boundaries, possibilities, quality and deadlines by always being warm but demanding in a professional manner. Be optimistic and help other team members and stakeholders do so as wellBe the main representative and ambassador in Singapore. Be able to effectively communicate our vision and the rationale behind our business decisionsBuild our Brand, Presence, and GrowthEmbark on pre-sales of our Offices during pre-opening phaseOpen each new Office within the country at the targeted occupancy, and ensure the Offices are fully occupied thereafterManaging cluster performance – occupancy, revenue, profit, budget, member’s satisfaction & growth etc.Work closely with Marketing to covert leads to business in the local marketEnforce Operational RigourImplement and monitor systems to ensure smooth daily operations across all locations, working with the corporate Operations team to ensure thisBecome the brain trust and driver of all things related to your centres including (1) Sales, (2) Operations, (3) Strategy, and (4) AnalyticsBe a GuardianPrepare and present sales reports, financials, and operational challenges on a monthly basisAppoint and manage third-party consultants related to sales and operationsBe responsible for compliance with local regulation and practices
The PersonSomeone strong at sales and business development with proven management experienceA person ready to get their hands dirty and who understands that devil is in the detailsGets excited about working with numerous people across cultures day to dayStrong organisational skills, including the ability to prioritise, multi-task, delegate and work effectively with minimal supervisionImpeccable and concise communication and presentation skills, verbal and writtenDemonstrate integrity, responsibility and good work ethicsProficient in basic computer skills including Microsoft Word, Excel and PowerPointAble to work with multiple and tight deadlinesSelf-directed with a high level of initiative and a ‘can do’ attitudeFinds it easy to bridge corporate and start-up culture