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Housekeeper Manager

Job Title: Housekeeper Manager
Contract Type: Permanent
Location: Quebec, Canada
Industry:
Reference: JOB_000734[921]
Contact Name: Anne Thibault
Contact Email: anne@acihr.com
Job Published: May 19, 2020 17:20

Job Description

The Company

A leading & international Hotel chain mandated us to identify their Housekeeper Manager in South Western Quebec, Canada.

 

The Role

- To coordinates the activities of persons who are detailed to ensure that the environment meets the minimum standards of habitability as set by the organization and/or health standards-setting organizations.
- Inspect the environment within the organization to ensure it meets the minimum best practice throughout the organization
- Listen to customers’ complaints and ensure that the complaints are addressed efficiently and effectively
- Stand-in for any member of staff that is unavailable to carry out their duties in order to prevent any unfilled gap
- Responsible for ensuring dirty laundries are timelessly and appropriately cleaned
- Order supplies for the housekeeping department
- Ensure efficient use of departmental resources
- Direct all housekeeping activities
- Maintain good relationship with customers and/or clients and suppliers of housekeeping items
- Maintain good relationship with managers of other units in the organization.

 

The Person

- Passionate about a hygienic environment
- Mathematical skills needed in order to appropriately mix cleaning agents according to the prescription of the manufacturer
- The ability to take the initiative and lead others
- Knowledge of the process of sterilizing equipment
- Effective interpersonal skill
- Work experience as a housekeeping manager may be considered in lieu of appropriate certification
- The ability to communicate effectively both orally and in writing
- The ability to pay attention to details
- Good listening skill
- The ability to work as part of a team
- Good diplomatic skill
- Punctuality to serve as an example to employees
- Basic understanding of how to carry out plumbing and electrical repairs
- The ability to think critically over housekeeping issues and proffer cost-effective solutions
- Self-control is also a necessary characteristic of a prospective housekeeping manager to handle difficult people appropriately
- Proficiency in the use of information and communication technology tools is a plus for prospective housekeeping managers