Connecting...

General Manager

Job Title: General Manager
Contract Type: Permanent
Location: Singapore
Industry:
Reference: JOB_000519[33]
Contact Name: Leon Nonis
Contact Email: leon@acihr.com
Job Published: September 13, 2018 11:56

Job Description

The Company

Our client is a well established deluxe 5 star hotel located in the heart of Singapore.  

The Role

  • Manage the hotel within statutory and legislative constraints, not exposing the business, the company, or individuals to potential litigation.
  • Ensure that all requirements and requests from the Owner are carefully file-noted and considered.
  • Ensure all management and sales & marketing initiatives are fully responsive to the current market environment.
  • Manage Sales and Marketing initiatives to continuously improve revenue and yield
  • Maintenance of an ongoing quality service and product improvement programme linked to feedback from guests and customers
  • Maintain a level of security and safety in the hotel that meets customer expectations
  • Maintain a standard of product and service delivery that is consistent with customer expectations and brand standards
  • Ensure management and staff respond proactively and promptly to all customer issues, queries and complaints
  • Manage Human Resources within constraints of employment and other statutory legislation affecting the employment of staff
  • Protect and maintain all building structure, plant, equipment and inventory assets of the hotel.
  • Ensure that all building and maintenance programs are undertaken, and that regular checks are carried out to maintain the asset.
  • Responsibly use approved capital expenditure to improve hotel, plant and equipment
  • Maintain a level of security and safety in the hotel that is appropriate to the risks in environment to meet the expectation of guests.
  • Ensure that Financial Reports are completed on time, take immediate action in any area that is below budget expectations and provide advice.
  • Work actively to recover any outstanding (60+ days) debts.
  • Ensure that the hotel assets are adequately insured, should there be damaged or other threat to the ongoing running of the business.
  • Insurance coverage must be adequate for assets, employees, public liability, guests and be renewed prior to due date.
  • Forecast monthly cash flow position advise Finance should there be insufficient funds to meet operating requirements





 



The Person

  • Degree or diploma in Hotel Management or equivalent.
  • Minimum 10 to 12 years of experience as a General Manager
  • Process strong commercial acumen to generate revenue and results
  • A strong leader, motivator and mentor
  • Able to work under pressure - delivering results
  • Prior experience in Asia is essential