eCommerce Development Manager (based in Shanghai)

Job Title: eCommerce Development Manager (based in Shanghai)
Contract Type: Permanent
Location: Shanghai
Reference: JOB_000221[335]
Contact Name: Adeline Lee
Contact Email:
Job Published: December 06, 2017 01:06

Job Description

The Company

Our client is one of the largest, and most established hotel management companies with a global portfolio of over 3,000 hotels and resorts. Headquartered in Europe, they are represented in over 95 countries with brands covering the luxury, 5-star and budget hotel segment.

The Role

  • Reports to VP, eCommerce Solutions
  • Identify enhancements for the brand’s China booking website ( and e-store for Greater China
  • Manage the enhancements on, start-to-end from identifying business opportunities, design, development by agency, iterations with agency, testing and implementation.
  • Liaise with Central teams for e-commerce, loyalty and other functionalities for integration into
  • Translate feasible opportunities to solutions
  • Manage BAU operations of and manage JIRA tickets
  • Autonomously identify e-commerce opportunities for China and with inputs from stakeholders
  • Ensure e-commerce capabilities are constantly updated to keep abreast with latest competitive landscape.
  • To increase direct online sales for both Greater China and worldwide.
  • Produce and track business performance reports

The Person

  • In-depth e-commerce experience in travel industry preferably in hospitality
  • Minimum of 5 years of relevant experience
  • Previous experience in multi-cultural, multi-discipline & cross-country matrix organizations
  • University degree
  • Fluent in at least both English and Mandarin
  • Out-of-the-box thinking to develop and execute solutions
  • Flexible, commercially savvy, able to embrace and respond to changes effectively
  • Ability to work independently and has good initiative under dynamic environment