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Group Travel Manager

Job title: Group Travel Manager
Contract type: Permanent
Location: Toronto
Sector:
Reference: 32711
Contact name: Caroline Kim
Contact email: caroline.acihr.com
Published: 12 days ago

Job description

The Client

Founded in 2012, Gogo Tours is a proudly Canadian-owned travel agency headquartered in Toronto. Since our inception, weve grown steadily to become a trusted name in custom group travel, specializing in unforgettable experiences for the Chinese-speaking community across Canada.

Whether its historical tours through Egypt or luxury cruises in Europe, we take pride in helping our clients explore the world with ease, comfort, and personalized care. As the travel industry evolves, we continue to innovate, invest in new tools, and focus on what matters most: delivering top-tier service and value to our customers.

If youre passionate about travel and want to be part of a fast-growing, family-oriented team where your voice mattersthis is your chance.

 

The Role: Group Travel Manager

You will be part of our dynamic Groups Division, creating tailored travel packages for groups ranging from families and retirees. Youll bring your travel experience and enthusiasm to guide our clients in planning their next unforgettable journey.

Key Responsibilities

  • Customize detailed itineraries for diverse groupswhether it's a luxury tour through Europe or a heritage-focused trip to Asia

  • Collaborate with airlines, hotels, and local operators to craft smooth, cost-effective experiences

  • Handle booking logistics, quotations, proposals, and administrative details with precision

  • Build long-term relationships with clients, earning referrals and repeat business

  • Potential to manage the tour operations and manage the team

Qualifications

  • Travel planning experience an asset

  • Fluent in English; Cantonese or Mandarin fluency is required

  • Strong customer service and communication skills

  • Organized, detail-oriented, and comfortable juggling multiple bookings

  • Able to work both independently and within a tight-knit team

What We Offer

  • Competitive base salary + performance incentives

  • Health and dental benefits package

  • Opportunities for subsidized international travel

  • Career growth in a supportive, bilingual environment

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