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Meet the Team

Caroline Kim
Caroline Kim
Senior Consultant
caroline@acihr.com

Caroline Kim is a Senior Consultant at ACI HR Solutions, the leading specialist Hospitality, Tourism and Lifestyle HR consultancy firm in the Asia Pacific. She specializes in recruiting hospitality professionals across North Asia and EMEA.

Caroline graduated with a Bachelor of Arts, English from the University of New Orleans and brings over 18 years of experience in hospitality, working in various locations including the US, Caribbean, Australia, Dubai, and now Hong Kong. Her roles span hotel operations, revenue management, regional and corporate positions, and project management, working with renowned brands such as Starwood Hotels & Resorts, The Ritz-Carlton Hotels, Hilton Hotels, Four Seasons Hotels & Resorts, Shangri-La Group, and Jumeirah Hotels & Resorts.

She is a committed and versatile professional who possesses a comprehensive knowledge of the hospitality industry, having developed her leadership skills, adaptability, and cross-cultural awareness.

Latest Jobs

  • Group Travel Manager

    The Client Founded in 2012, Gogo Tours is a proudly Canadian-owned travel agency headquartered in Toronto. Since our inception, we’ve grown steadily to become a trusted name in custom group travel, specializing in unforgettable experiences for the Chinese-speaking community across Canada. Whether it’s historical tours through Egypt or luxury cruises in Europe, we take pride in helping our clients explore the world with ease, comfort, and personalized care. As the travel industry evolves, we continue to innovate, invest in new tools, and focus on what matters most: delivering top-tier service and value to our customers. If you’re passionate about travel and want to be part of a fast-growin...

    Job Type:
    Permanent
    Location:
    Toronto
    Salary:
    N/A
    Job Ref:
    32711
    Read More

  • Director of Finance

    We are seeking a strategic and detail-oriented Director of Finance to lead the financial operations of a prestigious luxury hotel. This role is pivotal in driving financial performance, ensuring compliance, and supporting the broader leadership team. ​ Director of Finance, you will be responsible for the following duties: To direct, manage and support the development, implementation, maintenance and administration if all financial controls and accounting procedures, based upon a maximization of internal control techniques consistent with Group corporate management established policy and generally accepted accounting principles, as adapted to the requirements of the hotel’s management cont...

    Job Type:
    Permanent
    Location:
    Taipei
    Salary:
    N/A
    Job Ref:
    32645
    Read More

  • Director of Commercial Strategy

    Director of Commercial Strategy – Luxury Hospitality Join a world-class hospitality team as the Director of Commercial Strategy, where you'll lead the development and execution of commercial strategies that drive performance, profitability, and market positioning for a prestigious luxury hotel. ​ Key Responsibilities Develop and implement the hotel’s business outlook and commercial strategy, ensuring alignment with brand philosophies, guidelines, and initiatives. Collaborate with the Director of Revenue to provide strategic input on pricing, inventory, channel management, and distribution across all market segments. Lead coordination of sales strategies across regional sales offices, corp...

    Job Type:
    Permanent
    Location:
    Taipei
    Salary:
    N/A
    Job Ref:
    32612
    Read More

  • General Manager (Chinese Speaking – Travel Agency)

    Position: General Manager (Chinese Speaking – Travel Agency) Location: Toronto, ON Job Type: Full-Time ​ We are seeking an experienced and driven General Manager to lead and grow a well-established, multi-location travel company. This is a leadership role suited for someone who has managed a staffed retail travel agency — not a one-person travel consultancy or influencer-style operation. You will report directly to the private equity ownership group and be responsible for all aspects of operations, team leadership, customer experience, and expansion across Canada. ​ Key Responsibilities: Lead and coach a 10+ person sales and service team, instilling a culture of exceptional customer exper...

    Job Type:
    Permanent
    Location:
    Toronto
    Salary:
    N/A
    Job Ref:
    32444
    Read More