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Meet the Team

Caroline Kim
Caroline Kim
Senior Consultant
caroline@acihr.com

Caroline Kim is a Senior Consultant at ACI HR Solutions, the leading specialist Hospitality, Tourism and Lifestyle HR consultancy firm in the Asia Pacific. She specializes in recruiting hospitality professionals across North Asia and EMEA.

Caroline graduated with a Bachelor of Arts, English from the University of New Orleans and brings over 18 years of experience in hospitality, working in various locations including the US, Caribbean, Australia, Dubai, and now Hong Kong. Her roles span hotel operations, revenue management, regional and corporate positions, and project management, working with renowned brands such as Starwood Hotels & Resorts, The Ritz-Carlton Hotels, Hilton Hotels, Four Seasons Hotels & Resorts, Shangri-La Group, and Jumeirah Hotels & Resorts.

She is a committed and versatile professional who possesses a comprehensive knowledge of the hospitality industry, having developed her leadership skills, adaptability, and cross-cultural awareness.

Latest Jobs

  • General Manager (Chinese Speaking – Travel Agency)

    Position: General Manager (Chinese Speaking – Travel Agency) Location: Toronto, ON Job Type: Full-Time ​ We are seeking an experienced and driven General Manager to lead and grow a well-established, multi-location travel company. This is a leadership role suited for someone who has managed a staffed retail travel agency — not a one-person travel consultancy or influencer-style operation. You will report directly to the private equity ownership group and be responsible for all aspects of operations, team leadership, customer experience, and expansion across Canada. ​ Key Responsibilities: Lead and coach a 10+ person sales and service team, instilling a culture of exceptional customer exper...

    Job Type:
    Permanent
    Location:
    Toronto
    Salary:
    N/A
    Job Ref:
    32444
    Read More