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Meet the Team

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Andrew Chan
Founder & CEO
andrew@acihr.com

Andrew Chan, MBA is the Founder and CEO of ACI HR Solutions (ACI) and is responsible for the firm’s operations and strategic direction.

He has worked in many facets of the industry, commencing his career as a Travel Agent in Australia and subsequently joining the airline industry, working with Cathay Pacific Airways and Singapore Airlines in customer service and business development roles. Andrew furthered his experience by entering the hospitality sector, working for brands such as Stamford Hotels & Resorts and the Carlton Hotel Group, and later joining Hospitality Marketing Concepts (HMC) as their Director of Business Development, overseeing all sales and marketing activities in Australia, New Zealand and Asia.  In 2005, Andrew took his wealth of industry experience into the world of Executive Search, and was appointed CEO of TMS Asia Pacific where he has established himself as one of the leading HR, Talent and Recruitment experts in travel, tourism and hospitality sector.

A polished and engaging presenter, Andrew has addressed intimate audiences to mega events at travel and hospitality conferences, events, trade shows, as well as educational institutions. He is frequently invited for his commentary by the media, and regularly contributes his expertise on recruitment and HR best practices in industry publications.  Andrew is an active member of several industry associations including PATA, HSMAI, ACTE and SKAL International Singapore. He holds a MBA from the University of South Australia and is a past President of HSMAI Singapore and of SKAL International Singapore.

Andrew has twice been recognized as the Recruitment Entrepreneur of the Year, in 2016 and 2019.

Latest Jobs

  • Vice President - Operations

    The Company Our client is a fast expanding regional group of hotels and recognises diverse cultures that celebrates The Spirit of Discovery, operating luxury and multiple premium brands across Asia. The Role The Vice-President of Hotel Operations will assist in the refinement and development of effective management practices, processes and activities relating to hotel operations. He/She will be accountable for the implementation and resource alignment of all hotel operations (policies & processes) that support the Group and her strategy; determining a unifying hotel operations strategy that integrates well across the individual hotel brands owned and managed by the Group. He/She will deve...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    JOB_000828[797]
    Read More
  • Head of Operations

    Our client is a global travel company with a long history and reputation for customer excellence and is currently looking for a Head of Operations to take their business in Asia to the next level of success.    The Role Provide strong leadership and management of the Asia’s operations focusing particularly on change initiatives to improve operational efficiency and profitability; The role will work closely with the leadership team to ensure compliance across the company’s policies and internal controls; You will be responsible for managing the operational aspects of a land operator business, and will assist the Sales teams in the rapid and successful growth across Asia; Managing Operation...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    JOB_000793[842]
    Read More
  • Recruitment Consultant (Sydney)

    About Us Our mission is simple: we aim to be the best HR Solutions company by helping clients achieve success through talents. And we can only accomplish this mission by hiring our own exceptional people who share our values. When you join ACI, you become an integral part of changing the lives of working people across the industry we are passionate about, every single day. As the industry starts to recover from the pandemic, we are now in a position to re-build our team in multiple offices.  This position will be based in Sydney, with the flexibility of working from home or office.    The Role As a Recruitment Consultant with ACI, you will have the flexibility and independence to excel, b...

    Job Type:
    Permanent
    Location:
    Sydney
    Salary:
    N/A
    Job Ref:
    JOB_000816[983]
    Read More
  • Vice President of HR

    The Company Our client operates a collection of luxury and premium hotel brands across the Asian region with an exciting expansion set to continue with a solid pipeline of new hotels over the next few years.   The Role Formulate the organisational talent infrastructure to deliver an effective strategic people strategy including pipeline development and succession planning in corporate office and properties Direct and advise a competitive Rewards Strategy that aligns market trends and business performances Monitor, coach and guide the overall Learning & Development Strategy to execute the training initiatives effectively Design, curate and facilitate Talent Resourcing and Performance Manag...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    JOB_000813[618]
    Read More
  • Digital Marketing Consultants (Cantonese Speaking) - Malaysia based x 50 vacancies

    About The Job Are you interested to be part of our client's team for one of the biggest global internet leader account in the world? Are you passionate, driven, and can deliver outstanding customer service experience? We are looking for a Digital Marketing Consultant to join our client's growing family.  This position is open to Hong Kong natives.     Your Mission As a Digital Marketing Consultant, you will be working with our Global Internet Leader Account to deliver happier customer experience. Devise and run marketing campaigns for products, services or events that target consumers or other businesses. Usually working under a head of marketing but managing a marketing team, campaign ma...

    Job Type:
    Contract
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    JOB_000810[311]
    Read More
  • Recruitment Consultant

    About Us Our mission is simple: we aim to be the best HR Solutions company by helping clients achieve success through talents. And we can only accomplish this mission by hiring our own exceptional people who share our values. When you join ACI, you become an integral part of changing the lives of working people across the industry we are passionate about, every single day.     The Role As a Recruitment Consultant with ACI, you will have the flexibility and independence to excel, but at the same time be part of a team of consultants who are specialists in their niche markets. Your role will involve managing the recruitment process from beginning to end, providing an exceptional level of se...

    Job Type:
    Permanent
    Location:
    Hong Kong
    Salary:
    N/A
    Job Ref:
    JOB_000774[471]
    Read More