Job description
The Company
Our client is a well recognised international hotel brand and has been established in Singapore for many years.
The Role
Responsible for maximising occupancy and average rate of priority segments while upholding guest service and accommodations to all guests.
Generate new business to maximise revenues and profits and improve the hotel’s performance in the marketplace.
Achieve revenue and occupancy goals.
Research, identify, target and solidify new business.
Set mutually agreed upon team and individual revenue and room night goals and targets.
Develop community and industry relationships.
Communicate, demonstrate and support the company culture, vision, values and standards in all aspects of sales activities.
Maintain updated client data base without duplication.
Coach, train and motivate sales team to achieve optimal results in all segments.
Enforce individual and team conduct and standards.
The Person
An inspiring team leader focused on delivery of great results.
Comes with the ability to build strong and long lasting relationships with guests, clients, peers and stakeholders.
Has excellent interpersonal and communication skills cross all levels of the Hotel.
Is intuitive and able to adapt to changing situations, needs and priorities.
Strong, assertive and self-motivated individual with natural urge to achieve results and accomplish self-imposed goals.
Open, direct, transparent and ethical.
Pro-active with the ability to think ahead and plan for multiple outcomes.
An independent decision maker and occasionally utilize team consensus and collaboration.
Able to delegate routine detail work; will follow up and control.
Keeps up with the latest on-line technologies and trends.
Minimum of 3 years in leadership roles within Hotel Sales.
Must have the ability to solicit, qualify and secure business in addition to growing existing accounts.
Thorough knowledge of major market segments.
Detailed knowledge of Singapore Hotel environment.
Ability to identify market patterns and trends and lead change as needed to protect market share.
Self-motivated positive role model.
Active participation in trade shows, familiarisation trips, client entertainment and industry events.
Schedule flexibility and ability to travel.
Excellent presentation, communication, organisation and computer skills.
Previous experience in senior Hotel Sales and Marketing roles.
Microsoft Word, Excel, Outlook, PowerPoint, CSR - Optimizer
