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Meet the Team

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Kathy Fatseas
Executive Consultant
kathy@acihr.com

Kathy Fatseas, based in Sydney is an Executive Consultant for ACI HR Solutions, the leading specialist Travel, Tourism and Hospitality HR consultancy firm in Asia Pacific. She manages the needs of ACI's Hospitality, Tourism and Lifestyle clients across Australia, New Zealand and the Pacific.

A dedicated professional, Kathy has a wealth of experience in the hospitality industry across sales and marketing disciplines.

Kathy’s career spans over 20 years and has taken her literally across the globe. Beginning in the early 90s as Senior Project Manager for Hotel Dynamics, Kathy set up and successfully managed hotel membership loyalty programs over a 12 year span for the likes of Grand Hyatt – Melbourne; Hyatt Regency – Sydney, Adelaide; Park Royal – Sydney, Meritus Mandarin – Singapore; Shangri-La – Kuala Lumpur, Kota Kinabalu; Grand Hyatt – Jakarta, Bangkok; Hyatt Regency – Macau, Tahiti; Hilton – Kuala Lumpur; Le Meridien – Athens, Vanuatu. Utilising her extensive experience, skills, and network, Kathy subsequently took on a variety of consultancy assignments before returning to Sydney in 2011 with CITI Australia as Senior Account Manager.

Latest Jobs

  • Senior Travel Consultant

    The Company Are you an experienced Travel Consultant who is passionate about the travel industry and selling amazing holidays? Our client is a holiday and leisure travel specialist whose mission is to deliver unique and personally enriching travel experiences to their customers at a fair price. They provide customer focused, world-class and socially conscious travel services that empower their customers to explore travel options they may not otherwise consider The Role Due to the growth and success of the business, our client is looking to hire an enthusiastic and talented senior travel consultant to join their team in Brisbane. They are looking for travel consultants who are passionate a...

    Job Type:
    Permanent
    Location:
    Brisbane
    Salary:
    N/A
    Job Ref:
    JOB_000458[629]
    Read More
  • Senior Sales Director Australia/New Zealand

    The Company Our client is a leader in Hospitality Operations Software solutions with a 5,000 Hotels installed base in over 32 countries track record and including top international hotel chains. They build technology solutions that enable hotels to deliver the best guest experience. Cloud Platform includes optimization & automation solutions aimed at hotel operations. They aim to grow their presence in Australia/New Zealand and further increase their presence in Australia/NewZealand International Hotel chains. The Role Position Overview Our client is looking for a high-performing Senior Sales Director in the hospitality market The successful candidate will meet customer acquisition and re...

    Job Type:
    Permanent
    Location:
    Sydney
    Salary:
    N/A
    Job Ref:
    JOB_000451[947]
    Read More
  • Lifestyle Concierge Travel Consultant - (English/Japanese)

    The Company Our client is a Luxury Lifestyle and Travel Company looking for a Lifestyle Concierge Specialist to be based in their modern, friendly & vibrant Melbourne office The Role Our client is looking for passionate, motivated and resourceful individuals to join their team in Melbourne ·As a Travel Specialist, no two days are ever the same. You will use your knowledge, contacts and know-how to deal with interesting and often complex requests ·You will primarily be dealing in the following areas; Travel, Retail and Entertainment including restaurant and ticket knowledge ·You will use your expertise to help your members get the most from their lives, whilst growing knowledge within you ...

    Job Type:
    Permanent
    Location:
    Melbourne
    Salary:
    N/A
    Job Ref:
    JOB_000432[291]
    Read More
  • Lifestyle Concierge Travel Consultant - Bilingual (English/Cantonese)

    The Company Our client is a Luxury Lifestyle and Travel Companylooking for a Lifestyle Concierge Specialist to be based in their modern, friendly & vibrant Melbourne office. The Role Our client is looking for passionate, motivated andresourceful individuals to join their team in Melbourne ·As a Travel Specialist you will use your knowledge, contacts and know-how to deal with interesting and often complex requests ·Youwill primarily be dealing in the following areas; Travel, Retail andEntertainment including restaurant and ticket knowledge ·Youwill use your expertise to help their members get the most from their lives, whilst growing knowledge within you team and across the company as a wh...

    Job Type:
    Permanent
    Location:
    Melbourne
    Salary:
    N/A
    Job Ref:
    JOB_000431[453]
    Read More
  • Sales Manager

    The Company A great opportunity has now become available for a successful hospitality sales manager to join an exciting and rapidly expanding technology company. Our client is a global leader in hospitality guest service technology with offices throughout Asia and Europe. The Role This would suit a driven and innovative self-starter with a hands-on approach who can work independently and enjoys working in a dynamic fast moving environment Responsibilities ·Responsible for sales and business development to increase sales and market share in their respective assignedareas ·Develop and execute sales strategies for new and existing clients ·Prospect and engage qualified leads and effectively ...

    Job Type:
    Permanent
    Location:
    Sydney
    Salary:
    N/A
    Job Ref:
    JOB_000370[383]
    Read More
  • Cluster General Manager

    The Company Our client is a leading international hotel operator and one of the largest in Australia. With 6 brands, our client operates 70 hotels in Australia, New Zealand, Asia and Europe and has 15 more in the pipeline The Role They currently have an exciting opportunity for a Cluster General Manager to manage a cluster of hotels in Darwin. The role is based in Darwin and reports to the Area General Manager. We are looking for an inspirational leader who can challenge and exceed market performance benchmarks. A leader who multi tasks, inspires their team, is a business guru and drives innovation Responsibilities: ·Drive and encourage a culture of outstanding guest service, high profita...

    Job Type:
    Permanent
    Location:
    Darwin
    Salary:
    N/A
    Job Ref:
    JOB_000320[559]
    Read More
  • Sales Manager

    The Company Our client is a luxury hotel group with properties in some of the world’s most beautiful locations. They are an international travel and lifestyle brand offering extraordinary experiences created for five-star travelers The Role Our client has an exciting opportunity for a dynamic and self-motivated sales professional with a passion for hospitality service excellence to be based in Sydney and grow and manage this niche market. This is an opportunity to demonstrate your sales and business acumen, with a dedicated focus on building relationships and achieving accountable results Responsibilities ·Actively source new business opportunities and develop existing relationships ·Gene...

    Job Type:
    Permanent
    Location:
    Sydney
    Salary:
    N/A
    Job Ref:
    JOB_000344[995]
    Read More
  • Sales and Marketing Manager

    The Company Our client is a luxury hotel group with properties in some of the world’s most beautiful locations. They are an international travel and lifestyle brand offering extraordinary experiences created for five-star travelers who understand that reaching their destination is only the start of their journey The Role Our client has an exciting opportunity for a dynamic and self-motivated sales professional with a passion for hospitality service excellence to manage and grow this niche market. This is an opportunity to demonstrate your leadership ability and business acumen, with a dedicated focus on building relationships and achieving accountable results Responsibilities ·Develop exi...

    Job Type:
    Permanent
    Location:
    Perth
    Salary:
    N/A
    Job Ref:
    JOB_000331[657]
    Read More
  • Senior Cluster Human Resources Manager

    The Company Our client is a leading international hotel group actively expanding its global presence in key gateway cities around the world including continued growth in Australia. The Role They currently have an opportunity for a Senior Cluster Human Resources Manager to join their team. This role will report directly to the Country General Manager and will play an integral part of the Hotel Group Australia leadership team, whilst working closely with the wider Hospitality HR team on both national and global initiatives. In the first instance, you will be responsible for overseeing the entire Human Resources function across the Australia portfolio. Your core focus will be to deliver on t...

    Job Type:
    Permanent
    Location:
    Sydney
    Salary:
    N/A
    Job Ref:
    JOB_000316[595]
    Read More
  • Digital Marketing and E-Commerce Manager

    The Company Our client is an international hotel group who is actively expanding its global presence in key gateway cities around the world including continued growth in Australia.Their portfolio is made up of unique, stylish and strategically located properties throughout Australia, Asia, Europe and the Middle East. The Role They are seeking a passionate and dynamic individual to join their team to oversee the digital marketing strategy for their Australian properties.Working across the e-commerce platform for the Australian Cluster of properties they will be reporting to the Director of Sales and Marketing Australia. Key areas of responsibility include determining and implementing strat...

    Job Type:
    Permanent
    Location:
    Sydney
    Salary:
    N/A
    Job Ref:
    JOB_000296[470]
    Read More
  • Director of Sales

    The Company Our client is a leading international hotel group who currently have an opportunity for a Director of Sales to join their team. The Role Reporting to the Director of Sales and Marketing, Australia, this is an exceptional opportunity to improve the hotel's presence through pro-active sales and marketing strategies and actions. The role would suite a senior Business Development Manager or existing Associate Director of Sales looking to step up into their next role. KEY RESPONSIBILITIES •Assist in maximizing occupancy, average rate and yield potential for the hotel by developing new business opportunities and maintaining existing accounts. •Work with the Director of Sales and Mar...

    Job Type:
    Permanent
    Location:
    Sydney
    Salary:
    N/A
    Job Ref:
    JOB_000293[736]
    Read More
  • Associate Director of Sales

    The Company Our client is an international hotel brand with established hotel and property companies. They own and/or manage 40 hotels, resorts and serviced suites including those under development in Asia, Oceania, North America and Europe The Role Reporting to the Director of Sales, NSW the Associate Director of Sales assists in the day-to-day activities; plans, develops and communicates strategies and goals for the sales team. They are responsible for developing new accounts, maintaining existing accounts, and assisting the Director of Sales with implementing sales strategies for the various industry sectors under their care. The Associate Director of Sales works hand in hand with the ...

    Job Type:
    Permanent
    Location:
    Sydney
    Salary:
    N/A
    Job Ref:
    JOB_000236[510]
    Read More
  • Account and Sales Manager – Australia/NZ

    The Company Our client has offices in Europe, America , Asia and offer leading edge products and services to hotels willing to develop their distribution. They are a pure Internet Player - a leader in the hospitality industry serving more than 4,000 strategic accounts. The Role The role reports directly through to the SVP Strategic Sales and Account Management. Responsibilities Account Management Build client relationships ensuring key hotel team members are actively engaged and effectively implementing optimal strategies, analysis, controls and best practises Analyse and identify major revenue, visibility and conversion optimization actions in order to maximize on all possible opportunit...

    Job Type:
    Permanent
    Location:
    Sydney
    Salary:
    N/A
    Job Ref:
    JOB_000231[283]
    Read More