News Room
ACI in the News
01 February 2024
Give us more money, say travel and hospitality employees
Travel and hospitality human resource (HR) specialist ACI HR Solutions’ annual study on recruitment demands and hiring challenges has unveiled that remuneration is still the strongest driving force...read more
17 November 2023
JHL’s Vinny Hermawan is industry’s 2023 Mentor of the Year
ACI HR Solutions has named Vinny Hermawan, CEO of JHL Solitaire Hotel Group in Indonesia recipient of its 2023 Mentor of the Year, an annual award that recognises individuals in the travel and tourism industry who lead the way in mentorship...read more
24 May 2023
Employers providing incentives to bring people back into the office
ACI HR Solutions founder and CEO Andrew Chan, speaking at the CTC Hong Kong Corporate Travel Summit, stated (23-May-2023) "A lot of employers are trying to bring people back into the office which is difficult, but ultimately people will be driven back into the office it's just a matter of how long that will take". Mr Chan said: "It will dribble back barring another pandemic", noting employers are providing incentives to bring people back.
26 January 2023
Hiring demands at record high, but staff retention remains a challenge
The ACI Report 2023, which surveyed 798 hospitality professionals, found that 55 per cent of respondents obtained a pay increment while 47 per cent were given a bonus last year. The majority (36 per cent) received one to two months’ bonuses...read more
24 October 2022
COMO’s Chan Bee Hong named Mentor of the Year
ACI HR Solutions has named Chan Bee Hong, vice president finance at COMO Hotels and Resorts recipient of its 2022 Mentor of the Year, an annual award that recognises individuals in the travel and tourism industry who lead the way in mentorship...read more
07 April 2022 - MoneyFM 89.3
14 February 2022
02 February 2022
ACI REPORT 2022 finds improving employment conditions in tourism and hospitality industry...read more
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14 September 2021
Mentorship – a guiding light for a challenged travel and tourism business landscape...read more
09 September 2021
Data analytics, financial acumen are keys to a great career in travel & tourism? ...read more
Issue 3, 2021
Is Work From Home Really The Future? - Work from Home (WFH) became a ubiquitous new acronym during this pandemic; but is it really here to stay?...read more
15 June 2021
16 February 2021
More than 70% of travel and tourism jobs impacted by pandemic; growing numbers of those considering a move out of travel...read more
03 February 2021
Trends in Travel and Hospitality Industries During & Post-Pandemic: Q&A with Andrew Chan, Founder and CEO of ACI HR Solutions...read more
02 February 2021
The people predicament: How will we retain talents whose faith is broken?...read more
21 January 2021 - MoneyFM 89.3
08 January 2021
More looking to leave travel and tourism job, industry: ACI Report...read more
09 November 2020
26 August 2020
Opportunities in other industries... watch here
28 May 2020
The New Travel Protocols...read more
18 June 2020 - SPH Radio
24 February 2020 - MoneyFM 89.3
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04 February 2020
How employees in APAC feel about their career progression, training, and more
03 February 2020
Slight Pick Up in Employment Trends: ACI Report 2020...read more
18 November 2019
September 2019
26 July 2019 - MoneyFM 89.3
Disrupting the recruitment space with AI
09 JUne 2019 - MoneyFM 89.3
Weekends: ACI HR boss Andrew Chan on hospitality hiring trends
04 April 2019 - CNA
Singapore Business Owners
02 August 2019
How is the hospitality industry in Singapore doing so far this year?...read more
10 June 2019
The Dark Side of Human Resources in Today’s Tech-driven Industry...read more
January 2019
HR Trends of 2019...read more
28 December 2018
Up Your Career in 2019
New year, new beginnings. What are your resolutions for your career in 2019 and what are you planning to do to achieve them?...read more
18 December 2018
Young professionals in Singapore increasingly switching careers
“A trend among the younger professionals in the 21st century is to favour jobs that offer more work-life balance, resulting in the rise of flexibility as a criterion in employment,” Andrew Chan, Founder and Chief Executive of recruitment and training firm ACI HR Solutions, said...read more
02 November 2018
ACI HR Solutions Announces 2018 Mentor of the Year Award Winner
ACI HR Solutions announced Ms Selina Sinclair, Global Managing Director of Pacific World, as the recipient of the 2018 Mentor of the Year award. Ms Kerry Healy, Vice-President Sales of Accor and Ms Jessie Khoo-Gan, General Manager of Dorsett Singapore were also acknowledged as highly commended mentors...read more
05 April 2018 - MoneyFM 89.3
28 February 2018
Parliament discusses authenticiy checks on internet-based job portals
With Singapore's Parliament currently in session, queries were raised by MP Assoc Prof Fatimah Lateef on the checks and balances to ensure that jobs advertised on internet based job portals are authentic and accurately described... read more
12 February 2018
The future for travel marketers? Use artificial intelligence just like Netflix
Ahead of his panel discussion at Mumbrella Asia's upcoming Travel Marketing Summit on April 16 in Singapore, ACI HR's Andrew Chan examines the next frontiers of artificial intelligence in the travel industry...read more
30 January 2018
This entrepreneur transformed ACI HR Solutions into a hospitality giant
When boutique human resources consulting agencies began flooding the Hong Kong market back in 2012, Andrew Chan saw an open door to launch a business. His idea was to form a specialist recruitment and training firm owned and operated by homegrown individuals within the travel and hospitality industry...read more
27 December 2017
Expert Advice: Women in the business
Human resource veteran, Andrew Chan, founder/CEO of ACI HR Solutions, tackles five common career concerns among women in the business of hospitality and events... read more
21 December 2017 - Channel News Asia
21 December 2017 - Channel 8
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27 December 2017 - 938NOW
21 December 2017
Graceful Powers
Women at the helm can bring about better commercial performance and push companies to build a family-friendly work culture....read more
02 December 2017 - Face it, appearances matter at work
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06 November 2017
Inaurgural ACI HR travel & hospitality Mentor of the Year announced
A new initiative by ACI HR Solutions recognises industry professionals within the travel & hospitality field who inspire creativity and originality through their mentorship of employees under their charge... Read more
17 October 2017
Travel tech pulls in more than just millenial business
A spike in technology adoption rates in the trade sees not just millennials but consumers across all ages using the services... Read more
21 February 2017
Travel's pay gap between men and women bigger than ever
A shocking new report into the gender salary gap in the travel and hospitality industry has shown that not only is the gap still there between men and women, but it could be getting bigger... Read more
05 December 2016
Travel & hospitality the big winners as ACI picks up more award
ACI HR Solutions has taken home a gold and a silver at the prestigious HR Vendors of the Year HK 2016 event held in Hong Kong. The company picked up the gold award for 'Best Recruitment Firm - Hospitality'... Read more
18 April 2016
New app helps travel professionals Get Da Job
TRAVEL industry recruitment specialists ACI HR Solutions has unveiled a new app geared towards helping professionals in the trade prepare for the interview process... Read more
18 April 2016
Get Da Job – ACI harnesses marketing gamification with new smartphone app
Strongly geared towards attracting ‘next generation talent’, ACI HR Solutions has harnessed one of the latest trends in smartphone marketing... Read more
13 April 2016
Asia Recruitment Awards 2016, Singapore
Some of the other standout organisations in the awards for recruitment agencies were ACI HR Solutions (gold for best recruitment innovation)... Read more
23 February 2016
Asian travel employment to remain strong
EMPLOYMENT in Asia-Pacific’s travel and hospitality industry is expected to remain healthy this year, bucking the trend forecasted in most other sectors...Read more
23 February 2016
ACI releases 2016 Asia-Pacific Travel & Hospitality Industry Salary and Employment Trends Report... Read more
04 February 2016
ACI HR Solutions launches in Australia
Having successfully established the ACI HR Solutions brand in Hong Kong, Shanghai and Singapore over the last three years, Founder & CEO, Andrew Chan has now moved to launch the company’s first Australian division....Read more
04 February 2016
Perks can’t beat wages, says HR expert at Sydney launch... Read more
22 October 2015
Need for unity if tourism industry to avoid talent shortage and brain drain... Read more
01 September 2015
ACI Takes out top newcomer honour at RIA 2015...Read more
01 September 2015
ACI Takes out top newcomer honour at RIA 2015...Read more
04 April 2014
Majority of tourism professionals received pay rises in 2013
OVER half of Asia-Pacific travel industry professionals received a pay increase in the last 12 months... Read more
03 April 2014
Asian Travel Salaries on the rise
More than two thirds of travel industry employees have received a pay rise in the past 12 months, a new study has revealed... Read more
20 January 2014
ACI Launches 2014 Salary & Employment Trends Survey... Read more
09 January 2014
ACI Appoints Hans Ebeling
Speaking from his Hong Kong office, Andrew Chan, CEO today announced the appointment of Mr Hans Ebeling as a new member of the ACI... Read more
18 September 2013
ACI Opens First Franchise in Manila, Philippines
Andrew Chan, Founder and CEO of ACI HR Solutions Limited has announced the opening of their first franchise operations... Read more
07 August 2013
Tapping and retaining the best talents
FINDING the right people with sound attributes and capabilities to help man the various aspects of business... Read more
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23 May 2013
Career development features high on employees' agenda.
ACI, in its recently released 2013 Asia Pacific Travel/Hospitality Industry Salary Report, reveals that 66% of the respondents rate career progression as “extremely important” or “very important”... Read more
22 May 2013
Confidence low, but salaries up in travel and hospitality...Read more
22 May 2013
Salaries among tourism employees in the Asia Pacific region are rising, but workers are becoming increasingly frustrated over the lack of career progression, a new study has found... Read more
22 May 2013 - ACI releases 2013 Asia Pacific Travel/Hospitality Industry Salary Report... Read more
22 May 2013 - ACI releases 2013 Asia Pacific Travel/Hospitality Industry Salary Report
ACI HR Solutions has today released the results of its 2013 Travel and Hospitality Industry Salary Survey... Read more