This course prepares the new entrant to the managed travel practice. It seeks to develop the fundamental skills and appreciation of the business travel environment, preparing the entrant to operate efficiently in a customer or supplier organisation.
Business Travel Industry - Demand and supply environments
Travel is an operating cost and a business process
Managed Travel Policy - Essential components
Business Processes - Budgeting, sourcing, organisation, fulfillment, quality control, data and relationship management
Role of Data - Sources, types, analysis, applications
Distribution Channels - GDSes and other channels
Consolidating MICE-related travel
Developing Travel Programmes - Hotel, air, card and car
Procurement Goals and Frameworks - What are they and how to use them
RFPs, SLAs and Compliance Management
Traveller Security and Safety
Technology - New technologies, evaluation and integrated applications with programmes
Gain a deeper understanding of the Corporate Travel business environment. This course is an essential investment in the professional development of any Corporate Travel Manager.