Senior Yield Manager

Job Title: Senior Yield Manager
Contract Type: Permanent
Location: Shanghai, China
Reference: JOB_000108[387]
Contact Name: Adeline Lee
Contact Email:
Job Published: August 23, 2016 23:26

Job Description

About the Company

Our client is a leading provider of services to the global travel trade with key positions in some of the fastest growing segments in the industry. 

About the Role

·        Responsible for ensuring that the Yield Team manages the product competitiveness (price & availability) and develops the existing commercial agreements.

·        Manage a team of Yield Administrative/Yield Managers and make sure the team understands the business and has SMART Objectives in order to achieve the pre-agreed goals

·        Understand, analyze and identify Trends and Opportunities from Region´s Trading Report, Destination News, and happenings, including the extraction from our statistic database of KPIs

·        Make sure the team is trained and understands all necessary processes and tools to perform their duties, in direct coordination with BP. 

·        SWS promotion & training follow up with the team 

·        Establish measurement tools (PDU among others) to evaluate performance and follow up to the team. Details which will be used for incentive programs of the team in charge.

·        Analyze competitor benchmarking through price comparisons: pricing/inventory analysis, reviewing international and local competitors both B2B & B2C and send the guidelines to the team

·        General support to direct manager: Head of Yield, Senior Yield Manager.

·        Team follow up on targets over availability reports & competition tools (offers allotment top ups),ensuring room inventory levels are consistently maintained from a last minute to long term booking perspective, daily control

·        Supervise product placement & supplier positioning over RTM by maintenance of key products, TOP positioning, SPE offers etc….

·        Control, follow up & optimization of commercial campaigns, to increase sales from online promotional advertising initiatives over the RTM for last minute, package & offer bulletins.

·        Responsible for the team to maintain a perfect relationship with the internal and external departments: Revenue Managers, CRC, Sales, Contracting, OSC etc…

·        Represent the interests of the company on Face to Face Negotiations, Work-shops, Seminars, Travel Trade shows and Site Inspections.

·        Supervise all invoicing problems related to contract offers are solved on time: COI´s

The Person

 ·        Strong leadership qualities with the ability to coach & motivate a team.    

·        Ability to work independently as well as within a team.

·        Demonstrated ability to thrive in a fast paced environment while managing multiple projects & tight deadlines.

·        Well organized, ability to manage multitask roles & prioritize.

·        Strong negotiation, analytical, strategic & creative problem solving skills.

·        Excellent communication & interpersonal skills face to face, over email or phone.

·        Strong computer applications skills (Microsoft Word, excel).

·        Excellent general cultural knowledge, & good academic background desired– degree preferred in any subject

·         Excellent English both written and oral essential, and other Asia Pacific languages is a plus.

·        Knowledge of Atlas environment at expert level is a must. (Previous Yield experience it is also a plus)