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Product Executive

Job Title: Product Executive
Contract Type: Permanent
Location: Singapore
Industry:
Reference: JOB_000707[254]
Contact Name: Cindy Chua
Contact Email: cindy@acihr.com
Job Published: December 04, 2019 13:15

Job Description

The Company

Our client is a newly set up boutique high end tailor made travel agency with offices across the region. 


The Role 

1. To develop & maintain the itineraries within his / her portfolio for all offices including China under the strategic direction of the Product director;

2. To support the sales & service effort of the TCs by

- Training;

- Organizing fam trips;

- Library of information such as 

o Back-up itineraries;

o PowerPoint for training;

o Pre-departure information kit;

o Organized Feedback on guides / hotels / restaurant etc;

- Constant communication and interaction with the TSs;

- Answer TS’s itinerary planning questions;

- Gather feedback for suppliers.

3. To work with the IT team to maintain the above required information within our Travel Management system.

4. To work with the suppliers (including Virtuoso and hotel programs) through

- Constant feedback from TSs to improve their service standard;

- Ensure price competitiveness including kick-backs or in the case of hotels, special benefits;

- Program and itineraries exclusive to company;

- A win-win long term relationship;

- Tender exercise when required

5. To work with the marketing team in

- Website itineraries;

- Regular EDMs and other communications;

- Events & product launches

6. Product statistics analysis to support product director in his or her strategic decision

 

The Person

1. Experience in Travel agency, preferably in product department & luxury sector;

2. Project management skills;

3. Travel knowledge;

4. People skill