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Lifestyle Concierge - Dining Specialist – Cantonese

Job Title: Lifestyle Concierge - Dining Specialist – Cantonese
Contract Type: Permanent
Location: Melbourne
Industry:
TMC
Reference: JOB_000689[681]
Contact Name: Kathy Fatseas
Contact Email: kathy@acihr.com
Job Published: October 29, 2019 16:08

Job Description

The Company

Our client is the global market leader for lifestyle management and concierge services, providing services from a 20 + strong global office network with over 800 employees.

They use their expertise, technology and buying power to grant their members direct access to the best travel, live entertainment, dining and luxury retail services. They also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.

Our client delivers their service through a combination of a unique technology-enabled platform and the expertise of their highly trained lifestyle managers.

The Role 

Are you...

·A foodie who enjoys all types of cuisines and love exploring different restaurants?

·The person your friends always turn to for suggestions on their dining plans?

·‘In the know' about all the new restaurant and club openings about town and best places to go?

·Someone who thrives in a fast paced and fun working environment?

Our client is looking for passionate, motivated and resourceful individuals to join their APAC team. As a Dining & Nightlife Specialist, no two days are ever the same. You will genuinely enjoy sharing your in-depth knowledge of restaurants and passion for food with their members. You will use your expertise to help members select and make the best possible bookings to suit their specifications and meet their deadlines, whilst growing knowledge within you team and across the company. You will use your research and communication skills to provide personalized solutions to their international members request within specified time frames.

The Person

The ideal candidate will have:

·Native-level of Cantonese - with fluent English/Mandarin - written and spoken

·Passion for restaurants is a must and someone who enjoys and is excited about food

·Varied knowledge of different cuisines worldwide will be an advantage

·Ability to build and maintain good relationships with partner restaurants and clubs

·Ability to multitask and handle several projects at the same time

·Energetic and motivated team players who enjoy the challenge of meeting and beating targets

·Passion about delivering high quality personalised support and have excellent research skills

·Initiative and creativity to best meet the needs of their members

·Experience in the high-end and luxury customer service, international dining or hospitality industry would be an added advantage

Benefits

For our client their people are at the heart of the business and they have a culture of recognition and reward and of supporting staff development.

All employees enjoy a range of benefits regardless of where they are based including 3 extra days of annual leave in their third year and extra month every 5 years. In line with these milestone lengths of service, they also operate a company Loyalty Reward program. Not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals.

One of their more popular perks, working holiday opportunities with the ability to work from any of their 20+ offices without taking annual leave.

This position is a full-time position with week day and evening and weekends shifts.

Please note that we can only accept applications if you have the right to work in Australia.