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Hotel Manager

Job Title: Hotel Manager
Contract Type: Permanent
Location: Singapore
Industry:
Reference: JOB_000387[277]
Contact Name: Leon Nonis
Contact Email: leon@acihr.com
Job Published: December 13, 2017 16:55

Job Description

The Company

Our client is a well recognized and respected brand based in Singapore.

The Role

As the Hotel Manager, you would be responsible for assisting the General Manager in managing daily hotel operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:


  • Assist in leading, directing and managing all hotel operations including, but not limited to, hotel budgeting and forecasting, strategic planning, managing balanced scorecard performance, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, responding to guests inquiries and resolving concerns, and meeting participation and facilitation
  • Serve as multi-department head for Operations, Front Office and Property Operation
  • Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads
  • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement
  • Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies
  • Ensure guest and team member satisfaction
  • Serve and act as General Manager in his or her absence


The Person

Requirements:

Degree in Hotel Management or related field is preferred

At least 15 years in relevant industry with international hotel experience

A strong leader and motivator

Excellent problem solving skills and highly motivated to succeed

Proficient in Sales & Marketing and Revenue Management

Good financial acumen