The CompanyOur client is a key player in Singapore in developing unique boutique hotels in key locations, focusing on delivering a unique product for short and long term customers.
Oversees the overall day-to-day hotel operations to company standards, including Revenue Management, Housekeeping, F&B, Front Office and all aspects of guest services
To ensure up-keeping of the hotel’s status
This role will oversee operations for a cluster of boutique hotels in Singapore and will report into the Group GM.
Plans, directs and executes promotional and special stay packages with external online hotel booking websites, tour agencies, credit card companies and corporate sales. This includes revenue management, monitoring the online/email bookings, booking engines and implement strategies to continuously improve the revenue of the
Ensures the highest quality of services are given to customers, including working all relevant departments.
Improves and expands on the existing standard operating procedures and policies, with the consultation of the company's Group GM
Oversees overall aspects of sufficiency of staff force, daily duty roster and staff training and development
Ensures that the outlet operational budget is strictly adhered to and all costs are strictly monitored/ controlled.
Handles and resolves management / operation problems in a professional manner, ensuring prompt actions at all times.
You must come from or have prior experience in the boutique hotel area in Singapore
A strong leader, self-motivated and independent
A mentor and a problem solver
A team player - operationally involved in all aspects and area
You must have a recognised degree in a relevant field
Strong business and financial acumen is required