General Manager - Regional Operations

Job Title: General Manager - Regional Operations
Contract Type: Permanent
Location: Singapore
Reference: JOB_000392[170]
Contact Name: Leon Nonis
Contact Email:
Job Published: January 12, 2018 10:11

Job Description

The Company

Our client is global hospitality operator with Gold-Standard serviced, hotel residences and boutique lifestyle hotels across Australia, Southeast Asia, North Asia, Middle East, Africa and Europe. Our client has from an initial 412 residences in Singapore to more than 23,600 keys worldwide with an aim to anticipate and exceed customers’ evolving expectations through continuous innovation and intuitive service to deliver memorable experiences. With numerous award adding to its achievements, our client continues to make its mark on the international hospitality scene with their strong vision for growth and exceptional service offerings.

The Role

This is a corporate office based position and will be responsible and accountable for the financial and operating performance of the assigned property from pre-opening to operations to ensure approved budgets are optimized and achieved; and optimum delivery of Gold Standard Product and Services so as to achieve maximum guest satisfaction (in meeting their unique needs) by working closely with corporate office.

Responsible for all initial pre-opening activities, including the establishment of pre-opening budgets (for owners’ approval in managed projects) to manage overheads and costs

Assist in the recruitment of Property General Manager

Coordinate with Pre-opening Taskforce to develop financial, operational and business plans and implementation of marketing plans

Work closely with owners’ project managers while ensuring that product & Gold Standard services are maintained

Ensure handover and guidance on Corporate standards when Property General Manager is on board

Align operational objectives with core direction and strategy

Create a positive work environment in line with company’s values, vision and mission to produce a dynamic, driven, motivated and results-orientated workforce

Manage property resources and risks

The Person

At least 5 years as a General Manager in a Hotel/Service Apartment.

Pre-Opening experience preferred.

Tertiary education/Diploma in Hospitality Management

Ability to work independently and as a team

Organised and responsible, able to prioritise work to meet deadlines effectively

Innovative and able to propose improvements to business operations

Results driven, able to complete tasks to accomplish goals effectively

Leadership, instructional and training skills to motivate the team to work together