General Manager

Job Title: General Manager
Contract Type: Permanent
Location: Singapore
Reference: JOB_000766[606]
Contact Name: General User
Contact Email:
Job Published: January 19, 2021 16:49

Job Description

The Company

Our client is a regional leader in the high end luxury co-working space.  They have been inspired by the demand for a more holistic space in which to conduct business – the desire for somewhere to gather, create and innovate rather than merely get things done. Because beyond productivity, work is also about new conversations, connections, inspiration, contemplation and repose. Our client is designed to be the perfect backdrop to the highlights of life happening.

The Role

Our client seeks an experienced General Manager (GM) in Singapore, who can spearhead sales and growth, provide operational oversight and strategic leadership for our coworking space at Singapore. The GM plays a critical role in driving both sales and operations for The Company. As GM, you are the chief brand ambassador who supervises our team in Singapore. You will report directly to the Chief Commercial Officer on all strategic and tactical matters as they relate to sales, budget management, and growth strategy.

This position requires a high level of intellectual rigour and integrity of the highest, and a passion for structure and details. Positive and a can-do attitude is a must. Proven track record in sales, P&L management, and leading a team are key.

Spearhead Sales and Business Development

Define key sales strategies for the region, budgets required to deliver, and drive successful execution to achieve results

Manage the local sales team and work towards 100% occupancy

Own the inbound and outbound sales process in the region: Lead qualification, prospecting, pipeline building and opportunity identification

Manage P&L, revenue growth, sales targets, and other KPIs

Direct with Charisma and Lead the Team

Hire, manage and motivate the team on the ground. Serve as both a coach and a team player to the finance, marketing, sales, and member relations teams; assist to create and implement robust policy and procedures

Be a force of nature that pushes boundaries, possibilities, quality and deadlines by always being warm but demanding in a professional manner. Be optimistic and help other team members and stakeholders do so as well

Be the main representative and ambassador for The Company in Singapore. Be able to effectively communicate our vision and the rationale behind our business decisions

Build our Brand, Presence, and Growth

Embark on pre-sales of our Offices during pre-opening phase

Open each new Office within the country at the targeted occupancy, and ensure the Offices are fully occupied thereafter

Managing cluster performance – occupancy, revenue, profit, budget, member’s satisfaction & growth etc.

Work closely with Marketing to covert leads to business in the local market

Enforce Operational Rigour

Implement and monitor systems to ensure smooth daily operations across all locations, working with the corporate Operations team to ensure this

Become the brain trust and driver of all things related to your centres including (1) Sales, (2) Operations, (3) Strategy, and (4) Analytics

Be a Guardian

Prepare and present sales reports, financials, and operational challenges on a monthly basis

Appoint and manage third-party consultants related to sales and operations

Be responsible for The Company’s compliance with local regulation and practices


The Person

Someone strong at sales and business development with proven management experience

A person ready to get their hands dirty and who understands that devil is in the details

Gets excited about working with numerous people across cultures day to day

Strong organisational skills, including the ability to prioritise, multi-task, delegate and work effectively with minimal supervision

Impeccable and concise communication and presentation skills, verbal and written

Demonstrate integrity, responsibility and good work ethics

Proficient in basic computer skills including Microsoft Word, Excel and PowerPoint

Able to work with multiple and tight deadlines

Self-directed with a high level of initiative and a ‘can do’ attitude

Finds it easy to bridge corporate and start-up culture