General Manager

Job Title: General Manager
Contract Type: Permanent
Location: Hong Kong
Reference: JOB_000486[837]
Contact Name: Anne Thibault
Contact Email:
Job Published: May 30, 2018 12:34

Job Description

The Company
Our client - an international and reputable restaurants chain - mandated us to recruit a General Manager for their casual dining restaurant in Hong Kong.

The Role
Oversees all facets of the operation and is responsible for ensuring that legendary food and legendary services are adhered to at all times. The GM in an entrepreneur and is responsible for all decisions made in and out of his/her four walls.

  • Ensure compliance with all employment policies
  • In charge of weekly management schedules
  • Plans and performs weekly management directional’s
  • Bi-yearly management reviews
  • Weekly and monthly P&L management
  • Oversees weekly inventories, weekly and monthly budgets, weekly invoice processing
  • Weekly declining budgets; supplies, R&M, LBW, food, linen, etc
  • Verifies audit, ESF, and training standards are being maintained
  • Ensures that the cleanliness of the restaurant is maintained at all times
  • The safety of our employees and guests are maintained at all times
  • Oversees incentive programs and ensures they are properly communicated to the staff via the KM and SM; Real Bar, Meat Cutter HERO program, Training Champions, etc
  • Oversees all LSM activities
  • Oversees development of key employees and managers including training in employment policies and practices
  • Understands and practices safe food handling procedures
  • Manages through “hands on” supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc
  • Attends weekly and quarterly regional meetings
  • Plans yearly party and fun outings for the staff

The Person
  • High School Graduate or General Education Degree (GED), Bachelor’s Degree preferred
  • 3 years or more as a GM, MP, or Multi-Unit manager in a full-service, restaurant concept
  • The ability to delegate and lead a team of 100 or more individuals
  • Has the ability to problem solve and handle high stress situations
  • Extensive knowledge of financials
  • An effective communicator
  • Good understanding of servant leadership
  • Entrepreneurial spirit