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F&B Manager

Job Title: F&B Manager
Contract Type: Permanent
Location: Bintan, Indonesia
Industry:
Reference: JOB_000366[696]
Contact Name: Leon Nonis
Contact Email: leon@acihr.com
Job Published: November 06, 2017 11:04

Job Description

The Company

Our client is a fast expanding luxury hotel group with each establishment reflecting a distinct individual personality and sense of place, every hotel in the family embodies the legendary hallmarks of excellence the world has come to know: attention to detail, and intuitive, personal and discreet customer service, inspired by a total commitment to delivering excellence and enriching experiences.

The Role

Plans, directs and co-ordinates the smooth and efficient operations of all Food and Beverage outlets within the resort. Responsible for compliance of service standards, operating procedures and health/safety regulations. To provide direction for all F&B marketing & promotions. Drive service standards with the operations to exceed guest expectations and achieve financial goals for the F&B division.

Reporting to the GM, responsibilities and essential job functions include but are not limited to the following:
  • Provides direction, leads and drives strategic initiatives in support of company vision, mission and values
  • Directs efficient and effective F & B operational activities of the outlets
  • Ensures that quality standards are met and service distinctiveness is practiced
  • Promotes work environment where employees feel valued, involved and appreciated
  • Ensures compliance with corporate and hotel operational policies/guidelines and procedures
  • Participates in senior management meetings on financial, operational and ad hoc issues
  • Prepares annual divisional budgets and updates monthly forecast with tireless focus on profit improvement
  • Ensures revenue is maximized and labour expenses are well controlled
  • Plans and conducts tests to identify and improve weakness in service processes
  • Monitors volume of business and related labour requirement forecast
  • Provides feedback to the Executive Chef to ensure kitchen and service areas meet standards for cleanliness, proper set up, sufficient supplies and equipment
  • Identifies and recommends new concepts for the improvement of the business
  • Monitors food quality, portion control and provides feedback to culinary colleagues
  • Solicits and reviews customer feedback on quality and service/product provided
  • Identifies issues/concerns and formulate recommendations for improvement
  • Ensures colleagues are effective and well trained and any deviation from service procedures is corrected through on job training
  • Ensures that all licensing requirements and regulations are in compliance
  • Ensures health and safety standards are understood and applied in all work activities and risk of accidents, illness or injury occurring from unsafe practices is minimized
  • Identifies and recommends capital improvement and new equipment.
  • Establishes and enforces maintenance, repair, cleaning and re-stocking schedules
  • Ensures compliance of all hotel policies and procedures
  • Performs any other tasks and duties as may be assigned


The Person

  • At least 8 – 10 years in senior Food and Beverage management position, preferably in an international deluxe hotel in a resort setting
  • Diploma or Degree in F&B Management
  • Good knowledge of F&B operations
  • Creative thinking and problem resolution
  • Proficient in training skills
  • Knowledge in financial and marketing area
  • Presentable, well groomed with leadership quality
  • People oriented
  • Able to work under pressure and independently