Connecting...

Director of Corporate Solutions

Job Title: Director of Corporate Solutions
Contract Type: Permanent
Location: Seoul, Korea
Industry:
TMC
OTA
GDS
Reference: JOB_000199[470]
Contact Name: Thomas Lim
Contact Email: thomas@acihr.com
Job Published: July 25, 2017 18:21

Job Description

Our client is a global Hotel Solutions Provider, offering solutions regarding the hotel management for more than 3,000 enterprises. They offers its customers individual consulting and develops custom-fit solutions ranging from strategic procurement to bookings via several channels as well as optimized payment processes. Services and solutions for meeting and group bookings through a standardized online booking tool round down the offer for companies. They have exclusive access to all global distribution systems (GDS). Counting more than 5 million rooms in individual hotels, it is the world's biggest provider of hotel content.

 

Responsibilities:

• Analyzing the Korean market and identifying customer potential to push new business & revenue
• Responsible for business management by monitoring team targets and setting priorities to ensure mid- and long term revenue growth
• In addition you will constantly improve internal processes and develop professional and interpersonal competencies in your team to achieve a top position in the India B2B travel industry
• Demonstrate the ability to lead sales by example, understands the market and how to deliver on strategic opportunities
• Coaches team members on their focus areas, priority setting and also their approach to specific client-facing issues
• Proactively seeks communication to other departments to develop a common approach to strategic objectives and to share best practices
• Monitors development of team targets and ensures needed changes on strategic level in cooperation with the board member for Corporate Solutions
• Ensures mutual communication in the team to share experiences and best practice approaches
• Maintains a high level of knowledge within the team with respect to the product portfolio, the benefits for the customer and key sales arguments
• Manages complaints and derives learnings from critical situations to improve overall quality
• Review & contribute to associated Account Development Plans within team
• Assist team in acquisition of new clients and ensures new customers go live and begin booking. Assumes role of key escalation contact for major accounts
• Build long-lasting relationships with key industry influencers and customer decision makers
• Leverages global indirect sales teams to remove TMC resistance and leverages TMC influence over local accounts in order to increase share of wallet
• Leadership and effective coordination of an effective, localized teams of hotel sales managers and inside sales managers
• Responsible for compliance with the agreed objectives, implementation of the defined market strategy and the optimization of the margins achieved in the managed markets
• Leadership and coaching the team for the acquisition and the active development of hotel partners
• Planning and implementation of sales strategies and sales push activities and subsequent reporting

 

Requirements:

• Experienced leader who successfully managed sales or consulting teams within the B2B travel industry for at least 5-7 years in a management role
• Experience in dealing with online reservation systems & enthusiasm for online sales / E-Commerce
• Knowledge of B2B travel industry (trends, strategy, competitors, pricing, TMCs/OBEs, GDS).
• Strong knowledge of Korean Market and Corporate Travel
• Excellent interpersonal skills and ability to influence ambition of clients as well as motivation of team members
• High customer and results orientation coupled with excellent communication skills
• Ability to build a sustainable relationship network
• Flexible with strong organizational skills
• Pronounced enthusiasm, commitment and assertiveness