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Cruise Director

Job Title: Cruise Director
Contract Type: Permanent
Location: Labuan Bajo
Industry:
Reference: JOB_000242[481]
Contact Name: Leon Nonis
Contact Email: leon@acihr.com
Job Published: May 15, 2017 21:28

Job Description

The Company

Our client is a well established holding company based in Indonesia with a diverse range of investments in the country and is renowned for its innovation, integrity and dependability. Well steeped in luxury, our client owns and manages one of the most recognizable and fast expanding luxury brands in the region.

The Role

Supervises and evaluates the performance of all department personnel 

Reports to the Group GM 

Responsible for guiding his/her team to develop activity programming sensitive to guest demographics and itinerary fluctuations

Host and acts as Master of Ceremonies at special events, theme parties and functions such as Captain's Cocktail Party, Guest's Talent Show, Welcome Aboard Show etc.

Makes announcements on the Public Address System

Monitors and evaluates guest comments and creates plans for improvements

Conducts regular meetings with the other heads of departments to review policies, discuss opportunities and coordinate solutions

Ensures that guest entertainment and activities are carefully integrated with all product offerings aboard the ship

Coaches and rehearses performance with department staff to ensure that cruise line standards are being met

Responsible for the training and counseling of all the staff under his/her supervision

Manages and communicates with on shore management staff and ensures brand standards are achieved on shore and on board

Ensures that all service and products on board are delivered in a timely and precise manner in accordance to brand standards



The Person

  • Minimum of five years experience in an upscale hotel, resort, cruise ship, entertainment or recreational industry (shipboard experience preferred)

  • Master of Ceremony or/and professional entertainment experience

  • Strong management skills and ability to work in a multicultural environment

  • Excellent verbal and written command of the English language, knowledge of another language(s) is a plus

  • Superior customer service, team building and conflict resolution skills

  • Excellent communication, problem solving, decision making, and interpersonal skills

  • Problem solving skills is a must