Call Center Supervisor

Job Title: Call Center Supervisor
Contract Type: Permanent
Location: Hong Kong
Reference: JOB_000725[681]
Contact Name: Anne Thibault
Contact Email:
Job Published: April 08, 2020 12:55

Job Description

Our Client

A Leading & International Tourism company is looking to identify a dedicated and supportive Call Center Supervisor to join their growing team in Hong Kong.

The Role

  • Deliver a consistent and best-in-class customer services to customers through effective management of day-to-day operations of contact centre
  • Provide support to revenue generation programs or system enhancements initiatives
  • Ensure smooth operation of the team and initiate improvement to enhance customer services to both internal and external customers, and identify operational issues and suggesting possible improvements.


The Person
  • Passionate about the Travel sector.
  • Call center, customer service, or supervisory experience may be required.
  • Proficiency with technology, especially computers, software applications, and phone systems.
  • Exceptional verbal and written communication skills.
  • Strong understanding of company products, policies, and services.

Get similar jobs like these by email

By submitting your details you agree to our T&C's