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Strategic Account Director

Job title: Strategic Account Director
Contract type: Permanent
Location: Singapore
Sector:
TMC,
OTA,
Reference: JOB_000817[233]
Contact name: Leon Nonis
Contact email: leon@acihr.com
Published: 4 months ago

Job description

The Company

Our client is a global leader in the market, combining creativity and marketing know-how with technical excellence our client brings together every aspect of hospitality marketing technology under one roof.


The Role

  • Lead a team of Account Managers with the support, to retain customers and increase share of wallet, and to meet or exceed targets within existing portfolio.
  • Enhance product knowledge internally, expand product suitability, increase product adoption and revenue.
  • Work closely with the various department heads to achieve targets.
  • Forecast renewal and new sales pipeline.
  • Expand and maintain relationships with strategically important and key customers.
  • Lead the team in assessing, clarifying, and validating market needs on a regular basis to identify regional product development needs.
  • Maintain Centre of Excellence for Sales and Account Management internal processes and work with global counterparts to ensure alignment.
  • Create cross-functional engagements and understandings with necessary functions, to align processes and initiatives that facilitate smooth achievement of key account management objectives.
  • Motivate and support team members to meet their sales goals and professional development goals.
  • Drive teamwork and collaboration, while developing the skillsets of team members for future growth.

The Person

Intellectual Horsepower -We are looking for the best and brightest to engage at all levels of a client’s organization. We need smart people who can quickly understands our client’s initiatives and provide appropriate solutions.

Positive Attitude - We work in a dynamic, fast paced, and ever-changing environment.

Work Ethic - We work in a world of significant opportunity. We need those who think and act like a self-starter, who are willing to roll up their sleeves and engage with our teams and our customers to drive results.

Engaging Personality - We work in one of the most exciting industries in the world and with a diverse set of people. A successful account director will have a "likable" personality and demonstrate a passion for the work and the people with whom they work.

Organizational Savviness - The successful Regional Director never works alone. Ability to effectively work within our organization to drive results and positive interactions with our clients is a must.

  • Proven track record to build C level and senior executive relationships with clients.
  • Established C-level/executive relationships is an advantage
  • Operational savvy and client management experience is key
  • Seasoned professional in enterprise Sales with a technology company
  • Solid experience and exposure to Account Management
  • Strong analytical skills
  • Solid negotiator and facilitator
  • Excellent written and verbal communication skills
  • Bachelor's degree or equivalent
  • Minimum 15 years of experience in sales and account management, consulting, working for a software vendor and/or in the travel industry
  • 8 years management/supervisory experience preferred

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