IT Director

Job title: IT Director
Contract type: Permanent
Location: Singapore
Reference: JOB_000851[659]
Contact name: Leon Nonis
Contact email:
Published: 5 months ago

Job description

The Company

Our client is a regional leader in the high end luxury co-working space. They have been inspired by the demand for a more holistic space in which to conduct business – the desire for somewhere to gather, create and innovate rather than merely get things done. Because beyond productivity, work is also about new conversations, connections, inspiration, contemplation and repose. Our client is designed to be the perfect backdrop to the highlights of life happening.

The Role

As an IT Director, you will be responsible for leading the IT department towards functioning more efficiently and effectively. You will also be required to oversee the computer systems, IT and electronic data operations, as well as manage personnel and ensure that members are satisfied with our services.

A successful IT Director will be responsible for advising the sales team and potential members on IT related matters, and for being involved with the pre-opening of other locations, designing and setting up network architecture, audio visual (AV) etc. requirements. The IT Director will report to the Chief Operating Officer.

Be the IT Expert

  • Develop category plans and present these plans with supplier summaries, stakeholder engagement plans, contract summaries, and market insights that lead to both short and long-term strategies
  • Work with the Global team to align the region with the rest of TGR in multiple projects
  • Be accountable for creating strategic solutions for specific commodity/service requirements, procurement event planning, RFP/quotation management, bid analysis and recommendations
  • Lead and be the main point of contact (internal & external) for all IT infrastructure projects and system management
  • Work closely with the Sales team and Business Unit to provide technical consultancy advice to members and prospects during the sales process
  • Oversee annual budget and ensure cost effectiveness for the IT department
  • Identify security loopholes and implement strategic solutions for security and accessibility
  • Lead integration setups and provide necessary documentation and solutions for cross functional services
  • Identify problematic areas and implement strategic solutions in time
  • Ensure IT Policy is relevant and up to date for all Business Entities
  • Oversee the CCTV and security access and handle all security-related operations and functions
  • Create IT Proposals on patches, changes and resolutions
  • Collaborate and coordinate with 3rd party vendors and outsourcing partners, to ensure tasks and projects are delivered on-time
  • Make sure regional IT guidelines/approval processes are followed

Lead the Team

  • Lead the IT team to ensure the smooth running of daily IT operations, ensure timely resolution of issues, fulfilment of requests and the provision of IT related information
  • Be responsible for IT recruitment, onboarding and training & development.
  • Plan and prepare the yearly budget for end-user related items such as end-user computer replacement, Office 365 subscription renewal, etc. and monitor the actual spending against the budgeted spending
  • Ensure team effectiveness and workload balance


  • Develop compliance procedures, IT policies, processes, and best practices, as well as personal data protection to comply with the Personal Data Protection Act
  • Lead quarterly audit to account for all IT equipment
  • Oversee annual budget and ensure cost effectiveness for the IT department
  • Lead quarterly audit to account for all IT equipment
  • Establish security procedures and keep a vigilant eye for security issues
  • Develop and implement IT policies, processes and best practices to safeguard data integrity and governance
  • Manage appropriate back-up strategies and ensure full disaster-recovery procedures

IT Infrastructure

  • Implement IT strategic planning, identify suitable technology, and translate them into fully functional IT digital implementations in support of the IT roadmaps
  • Assist the relevant teams in the fulfilment of Business Continuity Planning (BCP), Disaster Recovery Planning (DRP) and Cyber Security Incident Response Plan
  • Propose and oversee pre-opening system design, architecture and if necessary deployment of new IT systems and services to meet the operational needs, such as CCTVs, door locks, keycards, conference needs, etc.
  • Ensure that the underlying IT infrastructure and its associated technologies operate efficiently, perform within agreed targets and deliver a secure platform for the company and users

Audio Visual (AV)

  • Manage and support all AV systems in our in-house studio
  • Overseeing, operate, and troubleshoot for the audio and video equipment

The Person


  • Have a qualification in Computer Science, Computing, Information technology or the equivalent
  • With minimum of 7 years of experience in IT-related fields
  • Prior experience working with full network topology, network printer system is required
  • Prior experience leading at least one IT support or a team
  • Prior knowledge of VoIP solutions
  • Prior experience in co-working and real estate environments would be ideal
  • Hands-on experience in various network infrastructure is a must
  • An expert in various firewall and access switch setup
  • Proficient in Microsoft Word, Excel, and PowerPoint


  • Able to organise, plan and manage multiple activities to accomplish desired results
  • Able to effectively make sound decisions under tight deadlines
  • Enjoy working in a fast-paced environment
  • Have strong technical aptitude and analytical skills
  • Must be team oriented and be able to lead productive, multi-discipline meetings
  • Act in a manner of integrity that shows support for the company, its values, and the employees, while maintaining constant focus on meeting/exceeding requirements and expectations

What’s in it for you

  • Competitive remuneration
  • Career progression
  • 5-day hybrid work week
  • Annual Leave
  • Birthday Leave
  • Monthly mobile allowance
  • Flexible benefits for medical and other approved wellness, healthcare activities etc.
  • Beautiful workplace environment that fosters collaboration and interactions with others from a diverse background of cultures
  • Opportunity to work with various teams across regional locations

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