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Group Digital Marketing Specialist/Manager

Job title: Group Digital Marketing Specialist/Manager
Contract type: Permanent
Location: Sydney
Sector:
F&B,
Reference: JOB_000850[310]
Contact name: Kathy Fatseas
Contact email: kathy@acihr.com
Published: about 1 month ago

Job description

The Company

Our client is a family entertainment centre group looking for a Fun and Remarkable Group Digital Marketing Specialist / Manager to execute Digital Guest Strategy across various channels.

The Role

Based in their Sydney office and reporting into the Group Chief Customer Officer, this role will execute DigitalMarketing tasks for the Group and support the Australia and New Zealand digital teams. The role also provides support for the company across the countries in which they operate. Medium travel is required

 

Digital Guest Acquisition

  • Coordinate and organize external search agency’s work and deliverables

  • Align country teams’ business priorities with agency’s tasks

  • Provide clear and timely reporting

Digital Guest Engagement

  • Support teams on execution of guest engagement strategies

  • Utilize the Group’s CRM systems and other platforms to enhance guest engagement touchpoints

  • Manager reports and analysis

Websites

  • Support country teams onboarding and improvements for CMS utilisation

  • Lead in google analytics implementation

  • Manage content for their website/email and execute enhancements

Others

  • Work with group digital on implementation of new platforms

  • Coordinate content and create training materials as needed

The Person

  • Passionate about the digital guest journey.

  • Driven to deliver best service quality and Guest experience to create memorable moments for Guests, on all platforms, through all channels.

  • Believe in partnering with internal and external teams to reach targets.

  • Able to utilise new platforms, processes, and applications to enhance business goals.

  • Have relevant experience in digital marketing systems and applications such as: CRM, marketing automation, mobile apps, website CMS and other similar systems

  • Good organization and communication skills with the ability to multi-task and juggle various projects at one time

  • Resourceful and experience working independently is a plus

 

If you think you’re ready to be part of the team, apply now!

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