Director of Operations

Job title: Director of Operations
Contract type: Permanent
Location: Bāli
Reference: JOB_000903[86]
Contact name: Leon Nonis
Contact email:
Published: about 1 month ago

Job description

The Company

Our client is a world recognised international luxury brand surrounded by the crystal blue waters of Bali, Indonesia.

The resort will come with celebrated dining venues, a world-class lifestyle spa sanctuary, and activities for all generations with a wealth of luxuries and experiences to discover.

The Role

  • Understand the complexities of the position and the hotel while building a rapport with the team and being perceived as a senior leader and mentor
  • Closely monitor and manage day to day operations or all responsible departments with a clear focus on achieving all relevant goals
  • Develop a clear understanding of the company processes to drive long term consistency and achieve goals
  • Driving excellence in guest service across all segments
  • Driving and achieving revenue targets within his/her respective departments
  • Consistently delivering brand standards at all guest touch points
  • Develop a positive rapport with all stakeholders based on a principle of trust and excellent communication
  • Foster a strong team culture and position herself/himself as a solid senor leader of the hotel
  • Lead QA audit and local government driven audits such as star certification in line with local regulations.
  • Oversee partnerships with 3rdparty vendors / service providers

The Person

  • Energetic and purpose-led leadership
  • Cultivator of a great workplaceculture
  • Ability to build a highly effective and engaged team
  • Ability to influence, engage and inspire others
  • Ability to foster strong owner relations and build trust
  • Resilient with a positive can-do mindset
  • Self-motivated and accountable
  • Passion for guest service with understanding in F&B
  • Innovator
  • Ability to adapt to a complex working environment
  • Operations background essential
  • Resort operations background is essential
  • Rooms division and F&B operations leadership experience

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