Job description
The Company
Our client is a world recognised international luxury brand surrounded by the crystal blue waters of Bali, Indonesia.
The resort will come with celebrated dining venues, a world-class lifestyle spa sanctuary, and activities for all generations with a wealth of luxuries and experiences to discover.
The Role
- Understand the complexities of the position and the hotel while building a rapport with the team and being perceived as a senior leader and mentor
- Closely monitor and manage day to day operations or all responsible departments with a clear focus on achieving all relevant goals
- Develop a clear understanding of the company processes to drive long term consistency and achieve goals
- Driving excellence in guest service across all segments
- Driving and achieving revenue targets within his/her respective departments
- Consistently delivering brand standards at all guest touch points
- Develop a positive rapport with all stakeholders based on a principle of trust and excellent communication
- Foster a strong team culture and position herself/himself as a solid senor leader of the hotel
- Lead QA audit and local government driven audits such as star certification in line with local regulations.
- Oversee partnerships with 3rdparty vendors / service providers
The Person
- Energetic and purpose-led leadership
- Cultivator of a great workplaceculture
- Ability to build a highly effective and engaged team
- Ability to influence, engage and inspire others
- Ability to foster strong owner relations and build trust
- Resilient with a positive can-do mindset
- Self-motivated and accountable
- Passion for guest service with understanding in F&B
- Innovator
- Ability to adapt to a complex working environment
- Operations background essential
- Resort operations background is essential
- Rooms division and F&B operations leadership experience
