Job description
The Company
Our client is a leader at the forefront of technology in the hospitality industry. They have sourced inspiration by forging close partnerships with best-in-class hoteliers, resulting in a comprehensive suite of integrated hospitality operations management products.
The Role
- Build client relationship ensuring key hotel team members are actively engaged and effectively implementing optimal strategies, analysis, controls, and best practices.
- Analyse and identify major revenue, visibility, and conversion optimization actions in order to maximize on all possible opportunities and minimize any risks for your clients.
- Provides account management, service and consulting to existing, new and conversion clients, includes selling products/services/solutions to benefit the customer and increase productivity.
- Increase the key accounts portfolio performances.
- Coordinate the client’s needs with the internal departments (Project mode)
- Maximise client’s retention through results increase and strong relationships with decision makers and users.
- Bring clients the expertise on products and solutions of the company.
- Inform and propose new products and solutions to customers.
- Responsible for contract and conditions associated.
The Person
- Experience in revenue management, Hotel Tech providers, sales or providing services and solutions to hotels.
- Work in account management for minimum 5 years.
- Knowledge of hotel distribution ecosystem.
- Computer efficiency in Excel, MS Word, PowerPoint, Salesforce.
- Strong communication skills.
- Strategic thinker able to prioritise and manage time effectively.
- Japanese Native Speaker plus Fluent English.
