Account Manager - Japan

Job title: Account Manager - Japan
Contract type: Permanent
Location: Japan
Reference: JOB_000901[25]
Contact name: Leon Nonis
Contact email:
Published: about 2 months ago

Job description

The Company

Our client is a leader at the forefront of technology in the hospitality industry. They have sourced inspiration by forging close partnerships with best-in-class hoteliers, resulting in a comprehensive suite of integrated hospitality operations management products.

The Role

  • Build client relationship ensuring key hotel team members are actively engaged and effectively implementing optimal strategies, analysis, controls, and best practices.
  • Analyse and identify major revenue, visibility, and conversion optimization actions in order to maximize on all possible opportunities and minimize any risks for your clients.
  • Provides account management, service and consulting to existing, new and conversion clients, includes selling products/services/solutions to benefit the customer and increase productivity.
  • Increase the key accounts portfolio performances.
  • Coordinate the client’s needs with the internal departments (Project mode)
  • Maximise client’s retention through results increase and strong relationships with decision makers and users.
  • Bring clients the expertise on products and solutions of the company.
  • Inform and propose new products and solutions to customers.
  • Responsible for contract and conditions associated.

The Person

  • Experience in revenue management, Hotel Tech providers, sales or providing services and solutions to hotels.
  • Work in account management for minimum 5 years.
  • Knowledge of hotel distribution ecosystem.
  • Computer efficiency in Excel, MS Word, PowerPoint, Salesforce.
  • Strong communication skills.
  • Strategic thinker able to prioritise and manage time effectively.
  • Japanese Native Speaker plus Fluent English.

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