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Meet the Team

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Thomas Lim
General Manager - Singapore
thomas@acihr.com

Thomas Lim heads up sales, operations and the general business process of ACI HR Solutions in Singapore.

Highly accomplished, with over 20 years of Travel Industry and Recruitment experience, Thomas played a pivotal role with Zuji.com where he was in charge of capitalising on Zuji’s relationships with Airline and Hotel partners across Asia. In 2004, Thomas took his experience to TMS Asia Pacific where he was General Manager Singapore, and provided an intimate understanding of the recruitment needs of Travel clients.

Thomas is based in Singapore and has attained recognition with a raft of industry awards, including the prestigious Model Workers Award, 2000 by Ministry of Trade & Industry, Tourism Host of the Year, 1997 and 1998 by Singapore tourism Board and Excellence Service Award 2000 and 2001 by NATAS.


Agency License No.13S6788a : R1103985

Latest Jobs

  • Regional Account Manager - Asia Pacific

    Our client has been helping the world’s hospitality businesses maximize their revenue performance. They offer industry-leading pricing and revenue management Software, Services, and Consulting to the hospitality and travel industries. They maintain sales, support and distribution offices in North & South America, the United Kingdom, Europe, Middle East, Africa, Australia and Asia. No matter what they’re working on, their goal is to make revenue management so user-friendly, insightful, and profitable that revenue management professionals wouldn’t think of going back to the old way of doing things. Summary: The Account Executive is responsible for sales of the company Revenue Management Sol...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000067[749]
    Read More
  • Operations Manager

    Our client is the one of the world largest travel management company. Combining global strength with local service, they offer an integrated technology infrastructure that provides intelligent analysis of travel data, allowing corporations to maximize the return on their travel investment. Key Responsibilities: · Lead and ensure daily smooth operation of 24/7 travel call centre to ensure profitability and quality. · Act as one of the key liaison persons in assuring all internal and external clients are well informed of any operational changes/updates and etc. · Maintain effective communication necessary to strategic planning, business resiliency and client decision-making. · Provide input...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000282[981]
    Read More
  • Corporate Travel Consultant

    Our client, a global corporate travel company who provides end-to-end corporate travel and meetings program management – for companies of all sizes and across all industries – through best-in-class booking technology, smart analytics, worldwide strategic partnerships, and exceptional care. They are looking for driven and customer focused people to join their Corporate Travel Service Delivery team. They provide intensive training and mentorship program to develop you with travel knowledge and customer service skills. You will have great opportunity to network and gain industry knowledge from Hotels and Airlines and be equipped with travel technology tools. Key Responsibilities: · Provide a...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000281[84]
    Read More
  • Customer Success Specialist (Based in Japan)

    Our client’s team is a group of learning, technology, and hospitality experts from around the world with a passion for improving the way employees learn and develop their skills through innovative mobile and speech recognition technology. With their anywhere, anytime learning solutions, they are empowering hospitality associates worldwide to deliver the best service for their guests. Position Overview: CSS primary responsibilities are to coordinate, deliver, train & activate the company products & services in new and existing customers (accounts) in line with targeted Customer Satisfaction Levels (CSLs). Secondary responsibilities are to ensure ongoing engagement to achieve optimal benefi...

    Job Type:
    Permanent
    Location:
    Japan
    Salary:
    N/A
    Job Ref:
    JOB_000280[593]
    Read More
  • Customer Success Specialist (Based in Singapore)

    Our client’s team is a group of learning, technology, and hospitality experts from around the world with a passion for improving the way employees learn and develop their skills through innovative mobile and speech recognition technology. With their anywhere, anytime learning solutions, they are empowering hospitality associates worldwide to deliver the best service for their guests. Position Overview: CSS primary responsibilities are to coordinate, deliver, train & activate the company products & services in new and existing customers (accounts) in line with targeted Customer Satisfaction Levels (CSLs). Secondary responsibilities are to ensure ongoing engagement to achieve optimal benefi...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000279[152]
    Read More
  • Head of E-Commerce

    Our client is the World’s First Exclusive Premium Quality and Halalan Toyyiban Focused e-Marketplace. They cater to both the Business-to-Business (B2B) and Business-to- Consumers (B2C) communities over the Internet and via its mobile apps worldwide. Duties & Responsibilities The Head of eCommerce is responsible for collaborating with cross-functional partners to manage all aspects of the eCommerce business including, business planning, content strategy and development, promotional campaigns and other online marketing, website design, customer service, web analytics and web technologies Serve as a liaison and primary point of contact within the eCommerce organization for cross functional p...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000273[472]
    Read More
  • Web Studio Director - Asia

    Our client is a global solutions provider with an extensive array of cutting-edge e-commerce solutions on offer and brings the digital traveler to hotels’ doorstep. They offer hoteliers tailor-made strategies and on-going expert advice, boosting their direct sales, improving their operating results and helping them get greater independence. Summary: We are looking for a profile to lead the Asia Website Studio with a team of 12 people (project managers, web designer, developers, integrators and support) who builds & maintains websites for our hotels customers located in Asia Key markets are: Japan, Thailand, Indonesia, Taiwan, Malaysia, South Korea & China Responsibilities: · You are in ch...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000145[306]
    Read More
  • Commercial Manager (Based in Lombok)

    Our client’s team is a group of learning, technology, and hospitality experts from around the world with a passion for improving the way employees learn and develop their skills through innovative mobile and speech recognition technology. With their anywhere, anytime learning solutions, they are empowering hospitality associates worldwide to deliver the best service for their guests. Job Brief: As Commercial Manager, you will be responsible for growth strategy focused both on financial gain and customer satisfaction. Conducting research to identify new markets and customer needs. Arranging business meetings with prospective clients Position Overview: Qualifying leads from marketing campai...

    Job Type:
    Permanent
    Location:
    Lombok, Indonesia
    Salary:
    N/A
    Job Ref:
    JOB_000269[16]
    Read More
  • Senior Commercial Manager (Based in Bali)

    Our client’s team is a group of learning, technology, and hospitality experts from around the world with a passion for improving the way employees learn and develop their skills through innovative mobile and speech recognition technology. With their anywhere, anytime learning solutions, they are empowering hospitality associates worldwide to deliver the best service for their guests. Job Brief: Your Primary responsibility as a Senior Commercial Manager you will supervise Commercial Managers in Bali to ensure customer needs are met. You will also be responsible for creating new business by identifying profitable opportunities. You must be customer-oriented with a ‘can do’ attitude. Our ide...

    Job Type:
    Permanent
    Location:
    Bali, Indonesia
    Salary:
    N/A
    Job Ref:
    JOB_000268[558]
    Read More
  • Director of Sales & Marketing, Asia

    Our client, as the original travel company for the young, wild and free, they’ve perfected the art of travel for 18-35 year old’s. Over 50 years of heritage, but with a burning desire to stay cutting edge in the youth space. They’re selling a product that genuinely changes people’s lives. 300 trips spanning 6 continents, with the best team in the business, more included experiences, and your transportation is just the start of what you get with them. They also offer more flexibility through 8 ways to travel, 5 ways to stay and endless free time and options. Because they know you only get one life, one shot. So you better make it count. Summary: They are looking for a talented, dynamic and...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000267[561]
    Read More
  • Client Success Specialist (Based in Bangkok)

    Our client’s team is a group of learning, technology, and hospitality experts from around the world with a passion for improving the way employees learn and develop their skills through innovative mobile and speech recognition technology. With their anywhere, anytime learning solutions, they are empowering hospitality associates worldwide to deliver the best service for their guests. Position Overview: CSS primary responsibilities are to coordinate, deliver, train & activate the company products & services in new and existing customers (accounts) in line with targeted Customer Satisfaction Levels (CSLs). Secondary responsibilities are to ensure ongoing engagement to achieve optimal benefi...

    Job Type:
    Permanent
    Location:
    Bangkok, Thailand
    Salary:
    N/A
    Job Ref:
    JOB_000264[107]
    Read More
  • Head of SEO – Asia

    Our client is a leading vacation rental website in the world with more than one million online bookable vacation rentals. Their mission is to make every vacation rental in the world available to every traveler in the world through their online marketplace and they're committed to helping families and friends find the perfect vacation rental to create unforgettable travel experiences together. As a part of that family, our client is a rapidly expanding business unit focused on emerging markets growth, while having that same commitment to helping families and friends find a perfect vacation rental that creates unforgettable travel experiences together. Summary An exciting opportunity has ar...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000257[568]
    Read More
  • Area Manager - North Asia

    Our client is a leading vacation rental website in the world with more than one million online bookable vacation rentals. Their mission is to make every vacation rental in the world available to every traveler in the world through their online marketplace and they're committed to helping families and friends find the perfect vacation rental to create unforgettable travel experiences together. As a part of that family, our client is a rapidly expanding business unit focused on emerging markets growth, while having that same commitment to helping families and friends find a perfect vacation rental that creates unforgettable travel experiences together. Summary The Regional Manager is respon...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000256[635]
    Read More
  • Sales Administration Manager

    The Company Our client is a global solutions provider with an extensive array of cutting-edge e-commerce solutions on offer and brings the digital traveler to hotels’ doorstep. They offer hoteliers tailor-made strategies and on-going expert advice, boosting their direct sales, improving their operating results and helping them get greater independence. The Role Audit checks of entries in Salesforce (i.e. opportunities, contracts and hotel’s information). Submit Asia Sales Track report to MD, in line with report in Salesforce figures. Submit “Top Low” Asia report to MD. (Raw data will be provided by finance team in Paris.) Join monthly meeting for Salesforce key users’ committee meeting. A...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000237[935]
    Read More
  • Corporate Event Sales Manager

    Our client, largest night entertainment club in Singapore, striving to be the pacesetter in propelling Asia’s dance music scene forward and leading Singapore to the forefront of the global clubbing culture by continuously pushing boundaries. Summary The ideal candidate will have a strong track record in sales with solid background in event management and execution. With a strong commercial mind, the candidate must be able to identify opportunities for revenue growth and deliver a strategic plan to achieve targets. Proactive, hardworking and able to work under own initiative. Responsible for implementing sales / venue hire strategies, financial planning and forecasting, developing and impl...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000228[646]
    Read More
  • Regional Sales Manager

    Want to join a company on the cutting edge of technology and travel? Want to be part of a fantastic and fun company that’s revolutionizing the online travel advertising space? My client is travel's leading data-driven performance marketing engine. Through its Traveler Platform and billions of traveler intent signals across online and mobile channels, they put more heads in beds and travelers in town for its clients worldwide. Currently one of the fastest growing travel tech companies, they work with top travel brands and independent hotels in North America, Latin America, Europe, MEA and APAC. They are aggressively growing their Property Solutions Sales team and need the best of the best....

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000225[684]
    Read More
  • Solutions Engineer (APAC)

    Summary: The role of the Solutions Engineer (SE) is to partner with the Sales Team to create winning proposals to our customer community. The SE therefore, has a deep understanding of airline business processes, as well a good skill set to translate them into technical requirements. The SE manages the development of a solution that uses a range of the company and partner products and can present them in front of a customer audience. Main responsibilities include: Work across all partners and stakeholders in the market/region, in addition to the Product and other central teams to ensure solutions are viable, sustainable and add commercial value to our sales. Consult directly with existing ...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000217[912]
    Read More
  • Digital Marketing Manager

    Our client is a global technology provider serving hotel companies and the hospitality distribution industry since 2002. The company continues to develop the next generation of online hotel distribution infrastructure: a fair, effective, and enterprise-independent global distribution network that enables travel suppliers, distributors, and search engines to connect with each other while maintaining their own business models, connectivity preferences, and data logic; this network also provides the “backbone” to power the company‘s MetaSearch Manager Software which is the core product developed and marketed within the “Marketing Services” Click business unit of the company. MetaSearch Manag...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000210[379]
    Read More
  • Account Manager - Malaysia

    Our client is a global solutions provider with an extensive array of cutting-edge e-commerce solutions on offer and brings the digital traveler to hotels’ doorstep. They offer hoteliers tailor-made strategies and on-going expert advice, boosting their direct sales, improving their operating results and helping them get greater independence. Responsibilities: · Build client relationship ensuring key hotel team members are actively engaged and effectively implementing optimal strategies, analysis, controls and best practices. · Analyse and identify major revenue, visibility and conversion optimization actions in order to maximize on all possible opportunities and minimize any risks for your...

    Job Type:
    Permanent
    Location:
    Kuala Lumpur, Malaysia
    Salary:
    N/A
    Job Ref:
    JOB_000208[186]
    Read More
  • Online Account Manager - Japan

    Our client is the world’s only true Travel Commerce Platform, focused on providing distribution, technology, payment and other solutions for the global travel and tourism industry. Their platform enables travel providers, travel agencies, corporations and developers to search, share, buy and sell travel. This increases profitability and drives commercial success for every customer in their B2B travel network. Summary: The Online Account Manager is a vital member of the Account Management team responsible for the development and maintenance of customers’ online accounts and initiatives, ensuring that the company has an excellent day to day customer relationships (subscriber), in addition t...

    Job Type:
    Permanent
    Location:
    Japan
    Salary:
    N/A
    Job Ref:
    JOB_000207[306]
    Read More
  • Director of Corporate Solutions

    Our client is a global Hotel Solutions Provider, offering solutions regarding the hotel management for more than 3,000 enterprises. They offers its customers individual consulting and develops custom-fit solutions ranging from strategic procurement to bookings via several channels as well as optimized payment processes. Services and solutions for meeting and group bookings through a standardized online booking tool round down the offer for companies. They have exclusive access to all global distribution systems (GDS). Counting more than 5 million rooms in individual hotels, it is the world's biggest provider of hotel content. Responsibilities: Analyzing the Korean market and identifying c...

    Job Type:
    Permanent
    Location:
    Seoul, Korea
    Salary:
    N/A
    Job Ref:
    JOB_000199[174]
    Read More
  • Account Manager

    Our client is the standard for reputation in the travel industry. They search and analyze literally ALL hotel reviews on the web, and generate a summary for each hotel on the planet. Their data powers over 100 hotel search engines around the globe. Additionally, they have built a social media monitoring and survey product for hoteliers, The company’s Reputation Management that is used by more than 10,000 hotels to answer that question and improve their services. Summary Key Account Managers at the company are facing and solving new challenges every day. Based in Singapore and reporting to the VP APAC, as Key Account Manager you are responsible for building and maintaining successful clien...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000194[360]
    Read More
  • Digital Marketing Manager

    Our client operates in 60 countries, their exceptional portfolio offers an extensive selection of award-winning international travel and tourism companies. Catering to all travel styles and budgets, the collection includes a variety of guided travel experiences, independent holiday package companies, boutique river cruising, luxury hotels and other leisure options. They provide holidays and experiences of a lifetime. Their commitment is to consistently deliver outstanding service, experience and value to each and every customer. Responsibilities: Develop and execute digital marketing campaigns and strategies to support the regional business objectives. Together with regional and global te...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000193[486]
    Read More
  • Manager, Business Development

    Our client is a global cruise vacation company with a combined total of more than 30 ships. The company offer luxurious cruises Alaska, Asia, California, Caribbean, Mediterranean, Northern Europe, South American and many other exciting destinations. Summary: Reporting to the Regional Sales Manager for South Asia, this position will liaise with Sales, Marketing, Revenue and Communication groups in HQ to serve as primary sales & operational support for the International Representatives and Preferred Sales Representatives in South Asia. Responsibilities: · Responsible for developing sales & marketing strategies in the assigned territory and in growing the market. · Responsible for profitable...

    Job Type:
    Permanent
    Location:
    Singapore
    Salary:
    N/A
    Job Ref:
    JOB_000183[424]
    Read More